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Our experience with aurologic: fair warning if you're a customer

13468911

Comments

  • barbarosbarbaros Member
    edited June 2025

    @yoursunny said:

    @hyperblast said:
    @AS203446 where is your impressum on AS203446.net ?

    Redacted for privacy reason.

    are you planning to write 15 reviews for them on TrustPilot also?

  • yoursunnyyoursunny Member, IPv6 Advocate
    edited June 2025

    @barbaros said:

    @yoursunny said:

    @hyperblast said:
    @AS203446 where is your impressum on AS203446.net ?

    Redacted for privacy reason.

    are you planning to write 15 reviews for them on TrustPilot also?

    If they send us a shirt, we'll write a review and post a squat video.
    Our biceps aren't as big as @Rubben , but our videos are energetic.

    We are hoping @Rubben reveals how he got such big biceps, and we want to see his quads to verify he didn't skip leg days.

    Thanked by 3barbaros oloke mandala
  • RubbenRubben Member

    @yoursunny said:

    @barbaros said:

    @yoursunny said:

    @hyperblast said:
    @AS203446 where is your impressum on AS203446.net ?

    Redacted for privacy reason.

    are you planning to write 15 reviews for them on TrustPilot also?

    If they send us a shirt, we'll write a review and post a squat video.
    Our biceps aren't as big as @Rubben , but our videos are energetic.

    We are hoping @Rubben reveals how he got such big biceps, and we want to see his quads to verify he didn't skip leg days.

    beating men

    Thanked by 2MikeA oloke
  • yoursunnyyoursunny Member, IPv6 Advocate

    @Rubben said:

    @yoursunny said:
    We are hoping @Rubben reveals how he got such big biceps, and we want to see his quads to verify he didn't skip leg days.

    beating men

    Need step by step tutorial.

  • @AS203446 said:

    @Tion said:

    @AS203446 said:

    The cancellation notice is just for the initial term of 12 months.

    The renewal term states a 1 month contract after the initial 12 month period and no cancellation.

    That's your interpretation. I agree that the renewal term can be understood to mean that, after the first 12 months, the contract extends on a monthly basis. However, nowhere does it say that the cancellation period is shortened to 30 days.

    If the contract extends on a monthly basis, how can there be a 90 day cancellation period?

    You sign a contract and pay monthly. How often you pay is not related to what the cancellation period is. If your initial contract expires on 24st of December and you request a cancellation then, you need to pay for 90 more days. Not 30 days, not 1 year. Meaning the minimum you can pay with what you agreed to is 15 months. That's my understanding from the screenshots.

    In any case, I see aurologic's behaviour as extremely unprofessional and would avoid them. When such misunderstandings happen, you either eat the costs or settle on some middle ground. And make sure your checkout page, your ToS and your panel are clear enough not to confuse people (like what is clearly happening in this thread), unless your intention is to confuse people.

  • TimboJonesTimboJones Member
    edited June 2025

    @jh_aurologic said:

    @wadhah said:

    @jh_aurologic said:
    TL;DR: Alexander is not able to understand contracts and stops paying as he wants, sorry to say - but this is not a aurologic issue :)

    so what was the thing he didn't understand about the contract?

    Please explain further

    Most Contracts in German and with us (as shown during order) auto renew by the same cycle they were closed. I‘m pretty much relaxed as basically we have here a kid (he‘s 22) who thinks he‘s right while our lawyer and debt collection sees it differently, strange isnt it?

    Using the debt collector as the agreement decipher of the contract? Fuck off. They're the worst scum and makes you look bad using that in justification.

  • TimboJonesTimboJones Member
    edited June 2025

    @Alyx said:

    @jh_aurologic said:

    @Alyx said:

    @jh_aurologic said:
    TL;DR: Alexander is not able to understand contracts and stops paying as he wants, sorry to say - but this is not a aurologic issue :)

    I'm confused.
    The screenshot clearly shows a renew term of 1 month.

    You say this is fake?

    This is the payment term, relevance by law has whats written during order :-)

    Don't want to jump on anyone's sides here.
    But if that is the case, I would say it was at least worded really unfortunate.

    Don't know if you have any special signed contracts or anything. But when I as a customer would have looked at that, I would have assumed that the initial contract is 12 months which then renews automatically for 1 months, similar to what is common in many other places.

    Agreed. Otherwise, the term "minimum" has zero fucking relevance.

    If "minimum" wasn't there, it would be clear it is ALWAYS 12 months. And why the word "renewal" when you mean "payment"?

    In the rest of the world, having a minimum term of 12 months with 1 month renewal means you HAVE to have the service a minimum of 12 months, and after the minimum is reached, no required term.

    So worst case, he'd owe 3 months service from any point after 12 months.

    You're definitely making shit harder to understand.

    Edit: @OP, settle for three months. The renewal shit is wrong and if being forced to pay 12 months, I'd go to court, too. But the cancellation of 90 days isn't ambiguous, pay the three months offer.

    Thanked by 2NaXal yoursunny
  • Which kid are going to get spanked today?

  • @Motion3549 said:
    Can anyone confirm if netcup has also implemented this kind of practice?

    IDK need review my contract asap.

    Scary Germans :(

  • emghemgh Member, Megathread Squad

    @jh_aurologic said:

    @AS203446 said:
    1. Insult me and share private information

    Those private information are all public such as: https://www.imos.net/unternehmen

    I'd suggest to go full-time your company and avoid that, if you dont want that someone knows that your work for Imos. Just my two cents and nothing private with that at all, first page Google ;-)

    Btw: I dont know your contract, but it seems you are quite responsive during the day.

    Bruh he might be 20 but you’re 12

  • Alexander looks young and superior

    Thanked by 2oloke fatchan
  • emghemgh Member, Megathread Squad
    edited June 2025

    Also, yeah, that info is public, but how did you first come across his name? As in, how did you know what to search for?

    It very much looks like you’re sharing private information and justifying it by having found a public source for it.

  • MumblyMumbly Member

    @jh_aurologic said: Those private information are all public such as: https://www.imos...

    We actually didn't know that was him until you doxed him. Just saying.

  • @Mumbly said:

    @jh_aurologic said: Those private information are all public such as: https://www.imos...

    We actually didn't know that was him until you doxed him. Just saying.

    but the imprint is still missing on the @AS203446 website

    where can this be found?

  • AlyxAlyx Member, Host Rep

    @hyperblast said:

    @Mumbly said:

    @jh_aurologic said: Those private information are all public such as: https://www.imos...

    We actually didn't know that was him until you doxed him. Just saying.

    but the imprint is still missing on the @AS203446 website

    where can this be found?

    What makes you believe they need one in the first place?

  • kaitkait Member

    @hyperblast said:
    @AS203446 where is your impressum on AS203446.net ?

    Technically a UK company right?

    Just dogshit insane that it's been 6 pages already.

    Thanked by 2sillycat tentor
  • AS203446AS203446 Member, Patron Provider

    The image on the website is more than three years old, just saying..

  • RubbenRubben Member

    @AS203446 said:
    The image on the website is more than three years old, just saying..

    its ok u handsome

    Thanked by 1sillycat
  • jsgjsg Member, Resident Benchmarker

    @emgh said:
    Also, yeah, that info is public, but how did you first come across his name? As in, how did you know what to search for?

    It very much looks like you’re sharing private information and justifying it by having found a public source for it.

    Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    Btw, re "impressum", I'm not sure but I guess that's limited to .de domains. But maybe it's Germans who have a website, maybe someone who knows better will chime in.

  • HostSlickHostSlick 🚩 Host Rep Tag Suspended
    edited June 2025

    @jsg said:

    @emgh said:
    Also, yeah, that info is public, but how did you first come across his name? As in, how did you know what to search for?

    It very much looks like you’re sharing private information and justifying it by having found a public source for it.

    Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    Btw, re "impressum", I'm not sure but I guess that's limited to .de domains. But maybe it's Germans who have a website, maybe someone who knows better will chime in.

    No thats not Limited to.de Domains.
    And a british Limited He has is also no excuse as the director is in Germany.
    Its complicated

    Anyway. The imprint Thing is Just another stupid half assed rule that only comes from Germany. Does any other country have that?

    Thanked by 2jsg hyperblast
  • emghemgh Member, Megathread Squad
    edited June 2025

    @jsg said: Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    He clearly did not mean to, I can't speak for him but with enough time and patience, if you go through all comments of most members with 10k+ comments, you'll be able to find out a lot over time. Most probably had the occasional slip-up. Doesn't magically make it right to bring it up to everyone's attention, especially with points about your age, where you work and at what hours you respond, trying to frame it as someone not doing their regular job properly. It's dishonest and it's weird coming from a provider.

    But yes, I do agree with you that maybe doxing isn't the right word, but I still find it wrong - at least far from professional.

    Would you see Hetzner or OVH go to a thread here and insult someone based on their age and question if they actually work their hours at their main job? Hell no.

    Edit: And this is why I tend to avoid LET providers for production usage. They tend to do shit like this. They tend to make it personal or at least entertain the idea of it being personal.

  • jsgjsg Member, Resident Benchmarker

    @emgh said:

    @jsg said: Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    He clearly did not mean to, I can't speak for him but with enough time and patience, if you go through all comments of most members with 10k+ comments, you'll be able to find out a lot over time. Most probably had the occasional slip-up. Doesn't magically make it right to bring it up to everyone's attention, especially with points about your age, where you work and at what hours you respond, trying to frame it as someone not doing their regular job properly. It's dishonest and it's weird coming from a provider.

    But yes, I do agree with you that maybe doxing isn't the right word, but I still find it wrong - at least far from professional.

    Would you see Hetzner or OVH go to a thread here and insult someone based on their age and question if they actually work their hours at their main job? Hell no.

    Edit: And this is why I tend to avoid LET providers for production usage. They tend to do shit like this. They tend to make it personal or at least entertain the idea of it being personal.

    My focus was only on "doxing" (or not) and to a lesser degree on the "impressum" thing.

    But I agree, some of @jh_aurologic's moves were at the very least not gentleman-like. OTOH, it's probably not easy to stay all calm and polite when a provider opens LET and finds what basically, at least in their view, is being bashed and/or an attempt to push them into something via the "court of public opinion".

    Thanked by 1emgh
  • RubbenRubben Member

    @emgh said:

    @jsg said: Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    He clearly did not mean to, I can't speak for him but with enough time and patience, if you go through all comments of most members with 10k+ comments, you'll be able to find out a lot over time. Most probably had the occasional slip-up. Doesn't magically make it right to bring it up to everyone's attention, especially with points about your age, where you work and at what hours you respond, trying to frame it as someone not doing their regular job properly. It's dishonest and it's weird coming from a provider.

    But yes, I do agree with you that maybe doxing isn't the right word, but I still find it wrong - at least far from professional.

    Would you see Hetzner or OVH go to a thread here and insult someone based on their age and question if they actually work their hours at their main job? Hell no.

    Edit: And this is why I tend to avoid LET providers for production usage. They tend to do shit like this. They tend to make it personal or at least entertain the idea of it being personal.

    can we pin this

    Thanked by 1emgh
  • AS203446AS203446 Member, Patron Provider

    @jsg said: court of public opinion

    The post is a warning for everyone to check their contracts with said company, not a call for court of public opinion

    I wouldn't call jh_aurologic's actions doxing, although it's concerning that he shares totally unrelated information here.

    Thanked by 1nghialele
  • nghialelenghialele Member
    edited June 2025

    @emgh said:

    @jsg said: Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    He clearly did not mean to, I can't speak for him but with enough time and patience, if you go through all comments of most members with 10k+ comments, you'll be able to find out a lot over time. Most probably had the occasional slip-up. Doesn't magically make it right to bring it up to everyone's attention, especially with points about your age, where you work and at what hours you respond, trying to frame it as someone not doing their regular job properly. It's dishonest and it's weird coming from a provider.

    But yes, I do agree with you that maybe doxing isn't the right word, but I still find it wrong - at least far from professional.

    Would you see Hetzner or OVH go to a thread here and insult someone based on their age and question if they actually work their hours at their main job? Hell no.

    Edit: And this is why I tend to avoid LET providers for production usage. They tend to do shit like this. They tend to make it personal or at least entertain the idea of it being personal.

    @Rubben said:

    @emgh said:

    @jsg said: Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    He clearly did not mean to, I can't speak for him but with enough time and patience, if you go through all comments of most members with 10k+ comments, you'll be able to find out a lot over time. Most probably had the occasional slip-up. Doesn't magically make it right to bring it up to everyone's attention, especially with points about your age, where you work and at what hours you respond, trying to frame it as someone not doing their regular job properly. It's dishonest and it's weird coming from a provider.

    But yes, I do agree with you that maybe doxing isn't the right word, but I still find it wrong - at least far from professional.

    Would you see Hetzner or OVH go to a thread here and insult someone based on their age and question if they actually work their hours at their main job? Hell no.

    Edit: And this is why I tend to avoid LET providers for production usage. They tend to do shit like this. They tend to make it personal or at least entertain the idea of it being personal.

    can we pin this

    Sir this isn't some m****/irc/discord/jabber/xmpp/email/whatever-the-fuck-the-protocol-is chat.

    Thanked by 3Rubben emgh Decicus
  • RubbenRubben Member

    @nghialele said:

    @emgh said:

    @jsg said: Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    He clearly did not mean to, I can't speak for him but with enough time and patience, if you go through all comments of most members with 10k+ comments, you'll be able to find out a lot over time. Most probably had the occasional slip-up. Doesn't magically make it right to bring it up to everyone's attention, especially with points about your age, where you work and at what hours you respond, trying to frame it as someone not doing their regular job properly. It's dishonest and it's weird coming from a provider.

    But yes, I do agree with you that maybe doxing isn't the right word, but I still find it wrong - at least far from professional.

    Would you see Hetzner or OVH go to a thread here and insult someone based on their age and question if they actually work their hours at their main job? Hell no.

    Edit: And this is why I tend to avoid LET providers for production usage. They tend to do shit like this. They tend to make it personal or at least entertain the idea of it being personal.

    @Rubben said:

    @emgh said:

    @jsg said: Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    He clearly did not mean to, I can't speak for him but with enough time and patience, if you go through all comments of most members with 10k+ comments, you'll be able to find out a lot over time. Most probably had the occasional slip-up. Doesn't magically make it right to bring it up to everyone's attention, especially with points about your age, where you work and at what hours you respond, trying to frame it as someone not doing their regular job properly. It's dishonest and it's weird coming from a provider.

    But yes, I do agree with you that maybe doxing isn't the right word, but I still find it wrong - at least far from professional.

    Would you see Hetzner or OVH go to a thread here and insult someone based on their age and question if they actually work their hours at their main job? Hell no.

    Edit: And this is why I tend to avoid LET providers for production usage. They tend to do shit like this. They tend to make it personal or at least entertain the idea of it being personal.

    can we pin this

    Sir this isn't some m****/irc/discord chat.

    please dont say the m word :sob: sivir warning

    Thanked by 3emgh sillycat Decicus
  • zedzed Member

    @AS203446 said: he shares totally unrelated information

    internet warrior behavior, buyer beware

  • @HostSlick said:

    @jsg said:

    @emgh said:
    Also, yeah, that info is public, but how did you first come across his name? As in, how did you know what to search for?

    It very much looks like you’re sharing private information and justifying it by having found a public source for it.

    Nope, he himself doxed his name in a screenshot he posted. And that seems to have been what @jh_aurologic googled for.

    Btw, re "impressum", I'm not sure but I guess that's limited to .de domains. But maybe it's Germans who have a website, maybe someone who knows better will chime in.

    No thats not Limited to.de Domains.
    And a british Limited He has is also no excuse as the director is in Germany.
    Its complicated

    Anyway. The imprint Thing is Just another stupid half assed rule that only comes from Germany. Does any other country have that?

    where is the imprint / impressum @AS203446

  • AS203446AS203446 Member, Patron Provider

    @hyperblast said:
    where is the imprint / impressum @AS203446

    I don't see any relevance to discuss this in this thread.

This discussion has been closed.