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Read again. Im no customer of any companies mentioned on thread
Lmao
Sorry mate. I am just trying to explain it to you and people like you.
I don't want mods on my back so I am trying to avoid using specific humiliating words.
their CS explained the reason and informed me that he is waiting for a response.
I as a customer find this utterly absurd.
I do agree. bytevirt should've been more cautious at the first place
Wow dude go take a nap you're brain doesnt compute:))
You are right, I lost like 10 IQ while trying to explain it to people your kind
I find it utterly absurd as well. Make sure you tell them that. If their customers don’t hold them to the baseline expectations that every other hosting provider is held to, they might get the idea that they’re not doing anything wrong. Making no attempt to filter orders on someone else’s platform as a reseller is objectively wrong and clearly indicates a lack of concern for their customers.
Or you can stick to your guns and blame me, but only them learning their lesson will result in your continued service under their account. If they agree that I’m the one at fault, these accounts will be soon be terminated and no the customers will not be warned of it by me.
if it turns into hate, please ping me!
when discount coupon
I really donot know what happened between you and bytevirt.
Me and the users (maybe a few hundreds of them) are waiting to get back access to the emails so we can do backups or something.
No one knows how long it will take at this point.
Bytevirt is having a 100% off coupon right now
I think it’s honestly quite hard.
Fraud can still happen even after you get through as much as you can, but you can’t expect @jar to tolerate you just because you are a reseller. Imagine if you bought a reseller package, have some real users, but also run a spam operation under it. The entire toll is going to be on @jar, no matter how many users / domains he tries to block. He’d have to contact you and suspension is really the best choice.
Though, if the client passes fraud checks, as a non-abusive reseller, you can’t see much of the emails your customers send (I’ve experimented it before), unless you proactively check the sent folder of each account or something. However, if the customers run it through another mail server, and use the service as just an SMTP relay, pretty sure it won’t be saved there. It’s quite a toll to do the proactive check on the mail server too.
You could try linking alias / accounts creation to your own platform via DirectAdmin’s API, set up a relay server that essentially relays it through MXRoute’s premium relays with the benefit of being able to log outbound emails. But then at that point, you are running the relay-relay, so you could host the entirety of the mail server there, and just use the cheapest package as a SMTP relay without using any storage, since you don’t benefit from the reseller plan’s DA-level account separation (running full mail-server, and kind of defeats the purpose of reselling). But that’s not fair on @jar.
With resellers, @jar will always be on the losing end of the deal, since there could be resellers with bad intentions, if he isn’t allowed to suspend resellers. But then the good end-users of the resellers are stuck with no emails. Like, the whole email reselling part is just kinda difficult - like, who really takes the blame?
The number of resellers who bring in a string of spammers in a row after being notified of a problem with it are as close to 0 as one can be without actually being 0.
Yeah… if it’s not a one-time thing, it’s impossible to differentiate that reseller from the “secretly running a spam operation” scenario.
TLDR: just go with @jar direct, or with a reseller you really can trust. It’s your personal, private email after all. You have to go with someone you can trust with your heart.
The account was unsuspended. The reseller has been notified that if the same spammer who ordered 4 different services from them makes another appearance in the next 48 hours, all of their accounts will be terminated without further warning.
with this the case couldn't the customer of the reseller ask you kindly to move their account out of the reseller and to their own instead of having to purchase new services and restore exported mail?
Just curious if you'd be willing to do that for someone impacted by something like this or if it possible in DA
BACKUP YOUR DATA AND RUN FOR THE HILLS,
preferably a hill with a reasonable reseller like @MichaelCee or mxroute directly
75% off for bytevirt refuges when
As a general rule my problem with that is an issue of privacy. Technically, from my perspective, that data is owned by the reseller and at bare minimum we would need their direct consent.
Also this could lead to 2 different problems:
1-) It could be seen as Solicitation as provider seducing customers of the reseller
2-) Reseller customers would bother provider so the "reseller" aspect of things wont be applicable (provider will have to deal with resellers' customers and the headache it brings)
interesting. turns out i don't know much about the ethics and legalities of resellers. I more considered resellers sales a proxy sale / middle man deal but that makes sense. for instance if I use a VAR for Palo alto I can contact my VAR or Palo alto directly but this arrangement is a bit different.
you are not seen as upstream to the customer but the reseller is end all be all for that customer?
MORE CODE
yes please .(
Resellers should really be webmasters or IT providers who are the one call people for small businesses. Otherwise, it's fairly silly to use a reseller and add an additional layer that delays support from the main source.
Promo code HITMEBABYONEMORETIME for 50% off (recurring) any service, will work for 50 orders.
@barbaros @cainyxues @Penguin
I'm not reading 5 pages of gibberish, are we burning @jar or not damn it!
Thanks for the ping
Any TL;DR? I am too lazy to read all of that.
I havent even found time to setup the 75% one yet, why are you tempting me like this