Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


Shells Virtual Desktop
BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
Shells Virtual Desktop
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

MXROUTE disabled/suspended all accounts bought from this reseller--Bytevirt

13567

Comments

  • jarjar Patron Provider, Top Host, Veteran

    @Tange said: why not just shutdown the reseller program

    That's a good point. I also have a bit of an infestation of small flying bugs given that we're the only nearby source of light at night, so I should probably burn the house down. I got a flat tire the other day, perhaps I should call for a nuclear strike against all nearby car lots.

  • @Tange said:
    so, provider found his reseller got a lot of spammers, and provider need time to manually review each reseller's customer account, to protect more good customers, provider suspend all this reseller's customer account.

    sounds......right and wrong~~

    who's responsibility to warning customer this specific situation? well, we can argue that, but if you really want prevent this situation, you can warning customers, but this hurts your reseller program, hurts your business.

    since MXROUTE is an established brand, why not just shutdown the reseller program or force reseller to warning customer in the first place. because suspend innocent customer's account hurts more for your business

    He already said that reseller is not doing what they are supposed to do, as in, reseller didn't take care of spamming / abusing customers. As a result jar took down the reseller.

    This is not rocket science, either some of you playing dumb, or you are just dumb, I can't understand.

    Reseller is the bad apple here (among with some of their customers) so all reseller's customers are suspended till the source of problem is removed.

    Thanked by 3jar wadhah MaxTakeba
  • @barbaros So the reseller has to break into customers accounts and check/read each sent mail for spam?
    And how the heck do you define spam?
    I say spam is every mail i didnt ask for, regardless of it beeing a personal or an offer/promotion/business proposal etc.

  • jarjar Patron Provider, Top Host, Veteran
    edited April 2025

    Yup. The only way to prevent network abuse and fraud orders is to log into every server and review every piece of data the customer has uploaded. That is indeed the takeaway from the entire hosting industry. There’s just no other way. But keep lotion handy in case the data gets spicy!

    Certainly no sarcasm here at all…

  • wadhahwadhah Member, Host Rep

    @barbaros said: This is not rocket science, either some of you playing dumb, or you are just dumb, I can't understand.

    It's most likely the first

  • barbarosbarbaros Member
    edited April 2025

    @Spirits said:
    @barbaros So the reseller has to break into customers accounts and check/read each sent mail for spam?

    Yes, also reseller visits your address to check if you provided correct address or not. Also reseller calls you from your registered phone number and have a chat with you to be sure your phone number is correct

    And how the heck do you define spam?

    Sending unsolicited email is considered spam. Also MXroute doesn't allow marketing emails being sent out.

    I say spam is every mail i didnt ask for, regardless of it beeing a personal or an offer/promotion/business proposal etc.

    You should be able to unsubscribe from such email, else you can send an abuse report to MXRoute.

    Edit: I realized I am taking seriously the "person" posted out this: https://lowendtalk.com/discussion/204204/stay-away-from-cloudflare

    Thanked by 1jar
  • So you're saying that you have to present proof that you have consent to send a mail to the destination address? Wtf you want him to hold all email and ask for permission to send? What did i just read

  • TangeTange Member
    edited April 2025

    @barbaros said:

    He already said that reseller is not doing what they are supposed to do, as in, reseller didn't take care of spamming / abusing customers. As a result jar took down the reseller.

    This is not rocket science, either some of you playing dumb, or you are just dumb, I can't understand.

    Reseller is the bad apple here (among with some of their customers) so all reseller's customers are suspended till the source of problem is removed.

    if i am a good customer from this reseller, i am just a "good-faith third party" in this situation, why i got punishment? it is the provider and the reseller's battle, i am innocent.

    i never saw any law or business regulation hurts any innocent party, and i think it should not hurt these people.

    Thanked by 1Spirits
  • jarjar Patron Provider, Top Host, Veteran

    Oh I see the confusion, let me briefly explain in detail all of the ways to identify outbound spam without reading it’s contents when you control the SMTP relays…

    Oh wait that information gives me an edge and I’ve had problems recently with people abusing my kindness to just give them full descriptions and examples of my work. Oh well. I guess it’ll remain a mystery for others to conveniently make negative assumptions about to try to make me cave on.

    Thanked by 1TimRoo
  • @Tange said:

    @barbaros said:

    He already said that reseller is not doing what they are supposed to do, as in, reseller didn't take care of spamming / abusing customers. As a result jar took down the reseller.

    This is not rocket science, either some of you playing dumb, or you are just dumb, I can't understand.

    Reseller is the bad apple here (among with some of their customers) so all reseller's customers are suspended till the source of problem is removed.

    if i am a good customer from this reseller, i am just a "good-faith third party" in this situation, why i got punishment? it is the provider and the reseller's battle, i am innocent.

    i never saw any law or business regulation hurts any innocent party, and i think it should not hurt these people.

    Ask your seller to refund you because your services is suspended, then go sign up with MXRoute directly.

    If they don't provide refunds, tough luck

  • @Tange you just have confirmation in public some person reads your mail. My advice is to move asap to another provider or to gmail/yahoo since you just need it for personal email. At least that one is free and you have chance to keep it private, as it in real eyes reading :)

  • @Spirits said:
    @Tange you just have confirmation in public some person reads your mail. My advice is to move asap to another provider or to gmail/yahoo since you just need it for personal email. At least that one is free and you have chance to keep it private, as it in real eyes reading :)

    gmail/yahoo and using private at the same sentence.

    oh boy, you are actually really just dumb, not even playing as one.

  • YIMENYIMEN Member

    I have been using Bytevirt's email service until Bytevirt's upstream service provider blocked all Bytevirt customers without any warning. Now not only am I unable to receive emails, but my unbacked emails are still on MXROUTE's server and cannot be retrieved. I think MXROUTE is unreasonable to close all accounts without any warning.

    Thanked by 1tof
  • @barbaros said:

    @Spirits said:
    @Tange you just have confirmation in public some person reads your mail. My advice is to move asap to another provider or to gmail/yahoo since you just need it for personal email. At least that one is free and you have chance to keep it private, as it in real eyes reading :)

    gmail/yahoo and using private at the same sentence.

    oh boy, you are actually really just dumb, not even playing as one.

    Put your glasses on and read again

  • @Spirits said:

    @barbaros said:

    @Spirits said:
    @Tange you just have confirmation in public some person reads your mail. My advice is to move asap to another provider or to gmail/yahoo since you just need it for personal email. At least that one is free and you have chance to keep it private, as it in real eyes reading :)

    gmail/yahoo and using private at the same sentence.

    oh boy, you are actually really just dumb, not even playing as one.

    Put your glasses on and read again

    Let's see...

    @Spirits said:
    At least that one is free and you have chance to keep it private, as it in real eyes reading :)

    Do you think your emails are not scanned / read in yahoo and gmail?

    What makes you think that? How dumb can you be to think that?

  • Yes yahoo/gmail hired one real person for each account hosted to read mail 24/24 lmao

  • jarjar Patron Provider, Top Host, Veteran
    edited April 2025

    @YIMEN said:
    I have been using Bytevirt's email service until Bytevirt's upstream service provider blocked all Bytevirt customers without any warning. Now not only am I unable to receive emails, but my unbacked emails are still on MXROUTE's server and cannot be retrieved. I think MXROUTE is unreasonable to close all accounts without any warning.

    I agree. MXroute should not care about its customers exactly as much as that reseller doesn’t care about its own. MXroute should only care about its users exactly as much as the reseller who cares the least about theirs. Perfect strategy.

    Thankfully there’s a new provider here on LET that would probably love the orders. Maybe they’ll make a refugee offer 💜

    Thanked by 3wadhah ahnlak adly
  • TangeTange Member

    @barbaros said:

    Ask your seller to refund you because your services is suspended, then go sign up with MXRoute directly.

    If they don't provide refunds, tough luck

    you think one suffered from this will still use the service? come on man, we got balls

  • @Spirits said:
    Yes yahoo/gmail hired one real person for each account hosted to read mail 24/24 lmao

    All big providers, read: Amazon, Google, Meta, Yahoo etc. scans all the user content 24/7/365 via human and AI and automated measures. And humans read and intervene any content deemed necessary. Emails, messages, images, recorded video (like Ring) is constantly scanned, and read.

    When you use a provider's service, just assume that everything is read by someone else. At least you won't suggest dumb things by this way.

    I am not suggesting that X provider doesn't do it. I am just stating the fact.

  • FritzFritz Veteran

    @truemagic said:

    @barbaros said:

    @tof said:
    Service(for me) remains DISABLED!

    If you are reseller customer, take it up to who you bought it from not to provider. If you buy from a reseller of Hetzner and if you have issues you talk with the reseller, not with Hetzner.

    Same thing here.

    Fully agree with this. Why OP confronting @jar directly instead of reseller who's the one taking the responsibility of ITS customers? Makes no sense here. Having said that, there's always a risk buying a service from a small reseller. For example ibrave.io is prime example, a reseller of 20i and sells lifetime accounts to customers like me and then closes business, do I blame 20i in this case? no.

    IMO, the reseller is not a techie guy who can access the server and read the logs and fix stuffs. Unless stated on the agreement.

    The one should be responsible is still mxroute. Sorry for this.

    Thanked by 1tof
  • muffinmuffin Member
    edited April 2025

    I forgot the exact details since it’s been a while, but you can see some logs (message ID, and possibly headers?) of outbound email through the API before it hits the premium relays, but you’d have to query it for each domain. I guess that’s like the maximal you can do after vetting orders.

  • jarjar Patron Provider, Top Host, Veteran
    edited April 2025

    @Fritz said:

    @truemagic said:

    @barbaros said:

    @tof said:
    Service(for me) remains DISABLED!

    If you are reseller customer, take it up to who you bought it from not to provider. If you buy from a reseller of Hetzner and if you have issues you talk with the reseller, not with Hetzner.

    Same thing here.

    Fully agree with this. Why OP confronting @jar directly instead of reseller who's the one taking the responsibility of ITS customers? Makes no sense here. Having said that, there's always a risk buying a service from a small reseller. For example ibrave.io is prime example, a reseller of 20i and sells lifetime accounts to customers like me and then closes business, do I blame 20i in this case? no.

    IMO, the reseller is not a techie guy who can access the server and read the logs and fix stuffs. Unless stated on the agreement.

    The one should be responsible is still mxroute. Sorry for this.

    You’re right, I should just terminate the reseller and its customers immediately because it’s my responsibility to keep spammers off of the platform and they won’t filter new orders. I appreciate that input, it’s helpful.

  • TangeTange Member
    edited April 2025

    @Spirits said:
    @Tange you just have confirmation in public some person reads your mail. My advice is to move asap to another provider or to gmail/yahoo since you just need it for personal email. At least that one is free and you have chance to keep it private, as it in real eyes reading :)

    thanks for your concern, of couse i am not using these small Co./ one man hosting whatever you called them for my emails. i know both big company and small company are thief, but i choose to trust big company

  • @Tange said:

    @barbaros said:

    Ask your seller to refund you because your services is suspended, then go sign up with MXRoute directly.

    If they don't provide refunds, tough luck

    you think one suffered from this will still use the service? come on man, we got balls

    Well, or don't use their service, IDGAF. I am telling you, your reseller is suspended. IF you believe your usage doesn't break any rules, then there shouldn't be any issues using MXRoute. @jar said he will unsuspend accounts after he goes thru them.

    If you don't like it, find another provider. I guess @jar would say the same. I am not talking for him nor endorsing his services.

    Disclaimer: I have BF 2024 package from here that I idle.

  • wadhahwadhah Member, Host Rep

    @jar said: When I finish manually reviewing the logs and domain lists for to every account under that reseller, and I’m confident that I have fully removed the spammers, I will unsuspend it.

    I'm just going to quote this again because people can't read

    Thanked by 2jar dedipromo
  • @Tange said:

    @Spirits said:
    @Tange you just have confirmation in public some person reads your mail. My advice is to move asap to another provider or to gmail/yahoo since you just need it for personal email. At least that one is free and you have chance to keep it private, as it in real eyes reading :)

    thanks for your concern, of couse i am using these small Co./ one man hosting whatever you called them for my emails. i know both big company and small company are thief, but i choose to trust big company

    Dude you trusted bytevirt, not MXRoute. Else you would buy from MXRoute directly.

  • This thread is more heat than that aeza thread, luv it

  • I think it's time to sue, no other option!

    Just a reminder to very specific group of people: You have a deal with Bytevirt, not MxRoute make sure you are suing correct company.

  • @Blembim said:
    This thread is more heat than that aeza thread, luv it

    This thread needs a 75% off discount code also :(

  • @Blembim said:
    This thread is more heat than that aeza thread, luv it

    I'm here if 75% off code drops by any chance. <3

    Thanked by 1Blembim
Sign In or Register to comment.