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DeluxHost.net | High Performance | [PRE-ORDER] Exclusive VPS Deals | START 7€ ANNUAL | NED
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I think it would be right to refund money cause service location changed. thats all. I was patient wile service downtime and other problems before.
Thank you, it was not cheap
Absolutely, we appreciate it, but the way certain things are said can make a difference.
We are always open to criticism to improve ourselves, As I think you have seen, if there is any problem, just let me know and we will always find a solution.
Surely in the ticket the colleague had not understood the situation well, and asking for my attention here is absolutely not a problem either, but it was enough to do it in the right way, I have never stolen anything from anyone in my life and therefore I am not ashamed of anything.
I'm sorry that you had a relatively bad experience with us and I hope that one day you can change your mind, For now, as I said, I still wish you the best for your future.
As I have told other customers, your request is absolutely legitimate.
+1 and please
pingme for another re-stockWhat are the specs of your 2 servers in NL? I might be open to a service transfer, depending on if there's a transfer fee
I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."
I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.
The same as me
Hey, as I told him too, give us the ticket and we'll check, all this was due to a misunderstanding with the staff
We will be more than happy to give you what you deserve.
(deleted)
Please read properly 😅
Rememer What day is today also…
Sorry I didn't read the full msg
No worries, this is the point of the message!
Happy April 1st! 😂
April Fools offer request. Please give me one extra core on my recently purchased VPS. 😃
But until now my problem is still not solved. I still haven't received my commission.
Tier 3 Datacenter?
Don't worry, the commissions will be paid soon for everyone, we are just getting organized and there are not many of us to manage everything, so we have some delays 😉
Yes
Ticket #HDD-771190 - Affiliate Withdrawal Request
But until now my problem is still not solved. I still haven't received my commission.
the same as you
I've already answered you some days ago under your comment and into all our website tickets.
All commissions will be paid every 15th of the month.
The server has been down for the past 6 hours. SSH access is unavailable, and the control panel is not displaying any data. Ticket number GRA-181934.
You're not the only one. Entered a ticket some time ago as well. Look like an unresponsive node (server).
same ,The server has been down over 6 hours
I.P is not even pinging, dead.
the OFFER-T node seems to have some problems, we are still waiting for the technician to arrive on site.
Unfortunately we tried to do some things remotely, but it didn't work, so the only way is to go there directly.
Welcome to lowendsupport: your available cores have been reduced by one core.
Reguards
@DeluxHost is nice for the price they charge and the kind of resources they provide. They are trying their best to establish a good reputation here on LET. But only thing that's spoiling their name is unexpected downtimes which they should have to work upon very seriously. Rest all good for me.
The problem at the OFFER-T node has been resolved.
A RAM bank broke and the server also no longer read disks, the technicians managed to solve it after a long day's work.
We are extremely sorry for the inconvenience, whoever opens a ticket will have 1 extra day added to their plan.