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Erick545

@DeluxHost said:

@Erick545 said:

@DeluxHost said:

who said no?

Alessandro said no

He said he would be put on credit, he didn't deny it.

I still advised him to proceed with the refund via payment method, I think it is ok and they will proceed shortly.

I think it would be right to refund money cause service location changed. thats all. I was patient wile service downtime and other problems before.

Erick545

@wadhah said:

@Erick545 said:
I am pionting on your problems, so you could become better in future. There is no way all will love you in real world. I am sorry if you think that this was an attack. If you were comunicating in tickets in the first time and follow your own words or inform about delays me - i would not use this topic to get your attention.

You are incredibly entitled for such a cheap product.

You get what you pay for.

Parting ways is the best for you and for @DeluxHost .

Thank you, it was not cheap

DeluxHost

@Erick545 said:
I am pionting on your problems, so you could become better in future. There is no way all will love you in real world. I am sorry if you think that this was an attack. If you were comunicating in tickets in the first time and follow your own words or inform about delays me - i would not use this topic to get your attention.

Absolutely, we appreciate it, but the way certain things are said can make a difference.

We are always open to criticism to improve ourselves, As I think you have seen, if there is any problem, just let me know and we will always find a solution.

Surely in the ticket the colleague had not understood the situation well, and asking for my attention here is absolutely not a problem either, but it was enough to do it in the right way, I have never stolen anything from anyone in my life and therefore I am not ashamed of anything.

I'm sorry that you had a relatively bad experience with us and I hope that one day you can change your mind, For now, as I said, I still wish you the best for your future.

DeluxHost

@Erick545 said:

@DeluxHost said:

@Erick545 said:

@DeluxHost said:

who said no?

Alessandro said no

He said he would be put on credit, he didn't deny it.

I still advised him to proceed with the refund via payment method, I think it is ok and they will proceed shortly.

I think it would be right to refund money cause service location changed. thats all. I was patient wile service downtime and other problems before.

As I have told other customers, your request is absolutely legitimate.

0xC7

DeluxHost said: Do you want another offer with much more stock? 👀
wadhah said: Give me big storage (hdd or even sd cards) and you got yourself a deal

+1 and please ping me for another re-stock

CloudHopper

@Erick545 said:
So thats really bad you don't want to refund. I got 2 VPS in German and now have 2 in Netherland I don't need NL. I want money back.

What are the specs of your 2 servers in NL? I might be open to a service transfer, depending on if there's a transfer fee

Kyoma

I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."

I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.

gongyi

@Kyoma said:
I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."

I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.

The same as me

DeluxHost

@gongyi said:

@Kyoma said:
I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."

I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.

The same as me

Hey, as I told him too, give us the ticket and we'll check, all this was due to a misunderstanding with the staff

We will be more than happy to give you what you deserve.

emg88

(deleted)

DeluxHost

@emg88 said:
Saw a Discord msg from @DeluxHost ;

Dear users,

We have reached a critical decision that will mark a historic change for DeluxHost. Starting next month, after careful analysis and strategic evaluations, we have decided to discontinue our hosting services for all customers.

This decision has been made in order to focus on new, innovative projects that align better with emerging trends in the tech market. Websites will be automatically migrated to an external platform that will ensure optimal performance, but our current infrastructure will no longer be operational after April 30th.

We urge you to take the necessary steps to back up your data and prepare for this transition. Our support team will be available 24/7 to assist you during this period of change.

We are deeply grateful for the support you’ve given us so far, and we assure you that we will continue working to ensure a smooth transition.

||P.S. No need to worry, this is all an April Fools' joke! 😄 Our services are fully operational, and we will continue supporting you with the utmost dedication! Happy April 1st from DeluxHost!||

@everyone

Is this exit scam ?

Please read properly 😅

Rememer What day is today also…

emg88

Sorry I didn't read the full msg

DeluxHost

@emg88 said:
Sorry I didn't read the full msg

No worries, this is the point of the message!

Happy April 1st! 😂

vladimirlenin

[@DeluxHost said]

No worries, this is the point of the message!

Happy April 1st! 😂

April Fools offer request. Please give me one extra core on my recently purchased VPS. 😃

Kyoma

@DeluxHost said:

@gongyi said:

@Kyoma said:
I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."

I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.

The same as me

Hey, as I told him too, give us the ticket and we'll check, all this was due to a misunderstanding with the staff

We will be more than happy to give you what you deserve.

But until now my problem is still not solved. I still haven't received my commission.

FederalCocoJhon

@DeluxHost said:
🔥New Amsterdam Location! 🔥

Hey LET community,

It’s been a long time since our last offer, and we’re excited to be back with exclusive VPS deals in our brand-new Amsterdam location! 🚀

We’ve been working hard to improve our infrastructure, and thanks to your continued support, our uptime and stability have never been better! Now, we’re launching a limited-time pre-order promotion and grab yours before stock runs out!

---

🌍 New Amsterdam VPS Plans – PRE-ORDER ONLY 🌍

✅ All plans include:

1x IPv4 & 1x IPv6

DDoS Protection by Neoprotect

High Stability & Performance

📌 VPS will be delivered within 14 days from your order. (It could even be earlier!)

-

💎 Our Plans

🔹 Offer 1 – €7/Annually

1 vCore

1GB RAM

20GB SSD

1G Port

https://billing.deluxhost.net/cart.php?a=add&pid=240&carttpl=lagom2

-

🔹 Offer 2 – €9/Annually

1 vCore

2GB RAM

40GB SSD

1G Port

https://billing.deluxhost.net/cart.php?a=add&pid=241&carttpl=lagom2

-

🔹 Offer 3 – €12/Annually

2 vCore

4GB RAM

60GB SSD

10G Port

https://billing.deluxhost.net/cart.php?a=add&pid=242&carttpl=lagom2

-
🔹 Offer 4 – €15/Annually

2 vCore

8GB RAM

80GB SSD

10G Port

https://billing.deluxhost.net/cart.php?a=add&pid=243&carttpl=lagom2

---

📍 Location: Amsterdam - Netherlands - Asimo Networks
🏢 ASN: AS214677
🆔 VAT ID: IT17734661006

💳 Accepted payments: Crypto, Credit Card, PayPal

⚠️ Stock is LIMITED – Once sold out, it's gone! ⚠️

We appreciate the trust you've placed in us over time, and we’re committed to bringing you even more deals in the future. Don’t miss out on this special pre-order offer—secure your VPS today!

💬 Got questions? Feel free to ask below!

Thanks for your continued support, LET! 🚀

Tier 3 Datacenter?

DeluxHost

@Kyoma said:

@DeluxHost said:

@gongyi said:

@Kyoma said:
I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."

I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.

The same as me

Hey, as I told him too, give us the ticket and we'll check, all this was due to a misunderstanding with the staff

We will be more than happy to give you what you deserve.

But until now my problem is still not solved. I still haven't received my commission.

Don't worry, the commissions will be paid soon for everyone, we are just getting organized and there are not many of us to manage everything, so we have some delays 😉

DeluxHost

@FederalCocoJhon said:
Tier 3 Datacenter?

Yes

gongyi

@DeluxHost said:

@gongyi said:

@Kyoma said:
I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."

I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.

The same as me

Hey, as I told him too, give us the ticket and we'll check, all this was due to a misunderstanding with the staff

We will be more than happy to give you what you deserve.

Ticket #HDD-771190 - Affiliate Withdrawal Request

Kyoma

@DeluxHost said:

@Kyoma said:

@DeluxHost said:

@gongyi said:

@Kyoma said:
I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."

I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.

The same as me

Hey, as I told him too, give us the ticket and we'll check, all this was due to a misunderstanding with the staff

We will be more than happy to give you what you deserve.

But until now my problem is still not solved. I still haven't received my commission.

Don't worry, the commissions will be paid soon for everyone, we are just getting organized and there are not many of us to manage everything, so we have some delays 😉

But until now my problem is still not solved. I still haven't received my commission.

gongyi

@Kyoma said:

@DeluxHost said:

@Kyoma said:

@DeluxHost said:

@gongyi said:

@Kyoma said:
I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."

I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.

The same as me

Hey, as I told him too, give us the ticket and we'll check, all this was due to a misunderstanding with the staff

We will be more than happy to give you what you deserve.

But until now my problem is still not solved. I still haven't received my commission.

Don't worry, the commissions will be paid soon for everyone, we are just getting organized and there are not many of us to manage everything, so we have some delays 😉

But until now my problem is still not solved. I still haven't received my commission.

the same as you

DeluxHost

@Kyoma said:

@DeluxHost said:

@Kyoma said:

@DeluxHost said:

@gongyi said:

@Kyoma said:
I’d like to share my experience with Deluxhost regarding their affiliate program. Initially, I asked them whether affiliate earnings that fall below the withdrawal threshold could be transferred to my account balance for purchasing their services. They gave me a clear "yes" in response. Encouraged by this, I referred 12 people to their service. However, when I later requested to transfer my affiliate commissions to my balance to make a purchase, they replied with, "For offert plan affiliate is not available."

I’d like to ask whether this is reasonable or potentially fraudulent behavior. In my opinion, if they didn’t intend to offer commissions for discounted plans, they could have set the commission rate to 0 in the backend or implemented some other transparent measure. Instead, they only informed me of this restriction when I tried to use the earnings. This feels inconsistent with their earlier assurance, and I’m curious to hear others’ thoughts or experiences on this matter.

The same as me

Hey, as I told him too, give us the ticket and we'll check, all this was due to a misunderstanding with the staff

We will be more than happy to give you what you deserve.

But until now my problem is still not solved. I still haven't received my commission.

Don't worry, the commissions will be paid soon for everyone, we are just getting organized and there are not many of us to manage everything, so we have some delays 😉

But until now my problem is still not solved. I still haven't received my commission.

I've already answered you some days ago under your comment and into all our website tickets.

All commissions will be paid every 15th of the month.

masum888

The server has been down for the past 6 hours. SSH access is unavailable, and the control panel is not displaying any data. Ticket number GRA-181934.

Calypso

@masum888 said:
The server has been down for the past 6 hours. SSH access is unavailable, and the control panel is not displaying any data. Ticket number GRA-181934.

You're not the only one. Entered a ticket some time ago as well. Look like an unresponsive node (server).

kmm996

same ,The server has been down over 6 hours

tenpera

I.P is not even pinging, dead.

DeluxHost

the OFFER-T node seems to have some problems, we are still waiting for the technician to arrive on site.

Unfortunately we tried to do some things remotely, but it didn't work, so the only way is to go there directly.

gbzret4d

@vladimirlenin said:

[@DeluxHost said]

No worries, this is the point of the message!

Happy April 1st! 😂

April Fools offer request. Please give me one extra core on my recently purchased VPS. 😃

Welcome to lowendsupport: your available cores have been reduced by one core.

Reguards

vladimirlenin

[@gbzret4d said]

Welcome to lowendsupport: your available cores have been reduced by one core.

@DeluxHost is nice for the price they charge and the kind of resources they provide. They are trying their best to establish a good reputation here on LET. But only thing that's spoiling their name is unexpected downtimes which they should have to work upon very seriously. Rest all good for me.

DeluxHost

The problem at the OFFER-T node has been resolved.

A RAM bank broke and the server also no longer read disks, the technicians managed to solve it after a long day's work.

We are extremely sorry for the inconvenience, whoever opens a ticket will have 1 extra day added to their plan.