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With a great sense of timing, I purchased a VPS on node05 yesterday. I was wondering why IP and VNC were both not working to reach it.
@Chunkserve , my only comment at this time, and then I'll leave you to the fixes, is that a short note in Network Status is helpful at times like this. At least a few of us read those and wander off without asking more questions if it's clear that there's a known problem that's being worked on.
Of course, write me a ticket and I'll check that! I needed to manually accept couple of orders yesterday, so maybe it's my mistake! - of course, I can easily compensate that
Looking forward to hear from you! 
When, is there any way to get alerted ?
#CBC-351326that pending though, what could it possibly mean.. :c
I don't know what's going on, but it looks very bad. Connection to the VPS is lost again. Connection lose almost every day this year! I can't see VPS' status on the site because it is unavailable. Other providers don't have so many problems. @Chunkserve are you going to fix the problems with your service?
Ticket #UTE-553702
Order Number: 6505845753, I would appreciate it if you could kindly provide an additional 1GB of RAM. Thank you.
Ticket #QQD-502568 It has passed 2 days my vps is offline locked waiting for fix. It has been locked when I have tried to reinstall the vps from a corrupted file.
@Chunkserve
Ticket #XQQ-076599
I can't find the backups in the Virtualizor panel. My plan states that daily backups are made (maybe I misunderstood something). Thank you.
My config:
Xeon Standard 1
1 vCore
1 GB RAM
15 GB NVME Disk
1Gbps Network
2TB Transfer
1 IPv4
Daily Backups
Virtualizor Panel
Daily Backups ofcourse doesn't necessarily mean "user accessible backups" or "user initiated restores". It can very well mean "we make backups daily in case something bad happens to the hardware".
Lesson #1: always be in control of backups yourself - never trust someone else.
After the network issues a couple of days back everything is behaving as expected since yesterday morning - at least from my (customer) point of view.
I had server powered off for days and refreshing the web panel settings looking for resource changes. After your post, I refreshed again and now showing extra 1GB RAM.
Thanks!
Pogchamp, imagine waiting for extra ram instead of downloading more DEDOTADED WAM
General Enquiries #DBN-036159 Customer-Reply Monday, January 13th, 2025 (02:25)VPS is down again. Server information on the site is down again. Fix the problems. Ticket #UTE-553702
Just write me a ticket, no need to duplicate the informations there. Just FYI - we do not have any downtime or anything like that
When your services (VPS and site) will be work well all the time I won't write you a word. Access to the VPS server information on your site was down at least for 7 hours today.
huaaa,,i am late,, out of stock
Ticket #QQD-502568
vps is offline locked unable to use.
When are you going to fix the VPS?
It's been 4 days since I've had any response from you.
Order Number is: 2612535153
Order Number is: 2583841357
Could I get an additional vcpu?
I've stopped and started the server, but it's still not working.
REU-476105
#REU-476105
Ticket #QQD-502568
Ticket #AVT-973864
Still no response from you please fix the VPS.
And isn't the support team responding in the ticket?
No response on tickets at all.
View Ticket #QQD-502568
Subject : vps offline locked
Posted by on Tuesday, January 21st, 2025 (07:55) Owner
When you are going to fix my vps?
Vps offiline locked unusable!!!
This is not funy!!! Already 1 week you don't reply, no support, still no fix the vps.
Posted by on Tuesday, January 14th, 2025 (22:31) Owner
Yes,I tried reinstall Debian 12
Posted by Wojciech Czapkowicz on Tuesday, January 14th, 2025 (18:30) Operator
Did you try reinstalling the server? I see that it's locked cause of the reinstallation state
View Ticket #AVT-973864
Subject : VPS NOT WORKING
Posted by on Tuesday, January 21st, 2025 (20:53) Owner
Please fix my vps server.
It has been offline locked which I have tried to reinstall debian 12 from a corrupted file on vps.
The vps is unusable, not working at all.
I did a Paypal charger back today and I had no choice because of no communication from him side, but Paypal has denied it because it has more of 30 days. I hope him fix the VPS or refund my money back. he sold a service but I don't have the service working.
Where are the site supervisor, moderator to review it??
Let me know, the case number, I'll speed up the refund process for you. Checking Your ticket at the moment. Apologies if I missed it. Please reply me on the ticket and we'll process with everything. Again, of course - it's our fault and I totally understand you
The core issue was due to service deployment (Proxmox vnc port was already used, and it just crashed on startup - seems like bug, but I'm taking full responsibility on it)! Waiting for Your reply, thanks!
Already clarified, my issue!
Already replied ticket, I want a full refund.
Eh! My server is down again.
Edit: And just like that is back online in another minute.
Same, was down for two minutes according to hetrix. Network only, machine never went down.
For me.
Monitored since: 11th of November 2024
Total uptime: 99.6300% (99.6300%)
Edit - also this was a few minutes ago this happen. Not when you posted.(Around 2 and half after post)
Monitored since: 11th of November 2024
Total uptime: 99.6300% (99.6300%)
Hi!
We received information form our transit provider about short issue with EDGOO networks (upstream). It was fixed rapidly. By the way - as I promised, we moved to the new routing stack - just waiting for the 100G Optics! Also, today we're making up another BGP session with another backup upstream to elevate the network quality!