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[Best Deals] | 9.99$/yr VPS | 20.99$/yr 4vCPU/8GB RAM/50GB | Dedicated Servers | Pre Black Friday

1505153555677

Comments

  • ChunkserveChunkserve Member, Patron Provider

    @tester6379 said:

    @tester6379 said:

    @tester6379 said:
    Order Number: 3217541141
    Invoice #869

    Additional vCPU, please.

    @Chunkserve :smiley

    @Chunkserve :

    I have already posted a post, why hasn't there been any response? Instead, handle requests that post later than me?

    Try stopping and starting your server! I see, that we gave you +1G ram. In the morning, I'll post a comment with the new upgrades (previous requests). Wanted to do it yesterday, but the issue with fiber needed to be handled asap.

  • Sorry for the bit late reaction; due to illness of a friend some things have been upside down timewise for the last 18 hours, but I have some info in my monitoring and will try to compile an overview that I can send to accompany a ticket.

  • @Chunkserve, @BackboneDirect: Ticket has been created, CC to BackboneDirect. As mentioned in the ticket/mail: it could very well be that the DWDM optics was already a bit flaky before really failing; since the major outage yesterday I've not seen a dropout (but that could be too early to tell). If it happens again I'll do a follow-up in ticket/mail.

    Thanked by 1Chunkserve
  • VPS is offline again. Server : node03-AMS. Ticket #UTE-553702

  • ChunkserveChunkserve Member, Patron Provider

    @AlexMk said:
    VPS is offline again. Server : node03-AMS. Ticket #UTE-553702

    Replied to you on the ticket! We do not have any outage or issue. It's strictly connected with that vm. Answer my question on a ticket and we will fix it! <3

  • AlexMkAlexMk Member
    edited January 2025

    @Chunkserve said:

    @AlexMk said:
    VPS is offline again. Server : node03-AMS. Ticket #UTE-553702

    Replied to you on the ticket! We do not have any outage or issue. It's strictly connected with that vm. Answer my question on a ticket and we will fix it! <3

    Then tell me why my VPS status on your site is offline? And I don't have access to it?

  • @AlexMk said:

    @Chunkserve said:

    @AlexMk said:
    VPS is offline again. Server : node03-AMS. Ticket #UTE-553702

    Replied to you on the ticket! We do not have any outage or issue. It's strictly connected with that vm. Answer my question on a ticket and we will fix it! <3

    Then tell me why my VPS status on your site is offline? And I don't have access to it?

    Everything is ok now.

  • new down up down up down up problem. PLEASE RESOLVE! @Chunkserve

  • @bias13 said:
    new down up down up down up problem. PLEASE RESOLVE! @Chunkserve

    Just curious: which node are you on (I'm on node06)? Could be valuable info. Already reported it to Chunkserve (and Backbonedirect) along with some additional info that should narrow the cause.

    Thanked by 1Chunkserve
  • ChunkserveChunkserve Member, Patron Provider

    @Calypso said:

    @bias13 said:
    new down up down up down up problem. PLEASE RESOLVE! @Chunkserve

    Just curious: which node are you on (I'm on node06)? Could be valuable info. Already reported it to Chunkserve (and Backbonedirect) along with some additional info that should narrow the cause.

    I got response from my colegue that he's investigating it. By the way - it's only regarding v4 or v6 also now? @bias13 @Calypso

  • @Chunkserve said:

    @TimboJones said:
    Invoice 9797443062.

    I posted it a few pages back but not sure if overlooked or in queue. +1GB RAM or extra cpu, please and thanks.

    I'll check it and process other freebies in +- 30minutes.

    Not seeing any change.

  • @Calypso said:

    @bias13 said:
    new down up down up down up problem. PLEASE RESOLVE! @Chunkserve

    Just curious: which node are you on (I'm on node06)? Could be valuable info. Already reported it to Chunkserve (and Backbonedirect) along with some additional info that should narrow the cause.

    Yes node 6 :((((((
    Please change my node!

  • @Chunkserve said:

    @Calypso said:

    @bias13 said:
    new down up down up down up problem. PLEASE RESOLVE! @Chunkserve

    Just curious: which node are you on (I'm on node06)? Could be valuable info. Already reported it to Chunkserve (and Backbonedirect) along with some additional info that should narrow the cause.

    I got response from my colegue that he's investigating it. By the way - it's only regarding v4 or v6 also now? @bias13 @Calypso

    NODE6

  • Recent DOWNTIMES
    Start Time End Time Down Info
    14 Jan 21:48 14 Jan 21:49 1min Errors
    14 Jan 20:27 14 Jan 20:28 1min Errors
    14 Jan 19:51 14 Jan 19:52 1min Errors
    14 Jan 17:46 14 Jan 17:47 1min Errors
    14 Jan 16:34 14 Jan 16:35 1min Errors
    14 Jan 16:29 14 Jan 16:31 2min Errors
    14 Jan 16:27 14 Jan 16:28 1min Errors
    14 Jan 15:14 14 Jan 15:18 4min Errors
    14 Jan 15:10 14 Jan 15:12 2min Errors
    14 Jan 13:08 14 Jan 13:09 1min Errors
    14 Jan 12:29 14 Jan 12:31 2min Errors
    Node06

  • Looking forward to getting one of your Xeon Gold servers! I also have a question: is it possible to pay for more storage later on? Either by expanding the disk or through network storage would be fine for me.

    Thanked by 1Chunkserve
  • ChunkserveChunkserve Member, Patron Provider
    edited January 2025

    @bias13 said:
    Recent DOWNTIMES
    Start Time End Time Down Info
    14 Jan 21:48 14 Jan 21:49 1min Errors
    14 Jan 20:27 14 Jan 20:28 1min Errors
    14 Jan 19:51 14 Jan 19:52 1min Errors
    14 Jan 17:46 14 Jan 17:47 1min Errors
    14 Jan 16:34 14 Jan 16:35 1min Errors
    14 Jan 16:29 14 Jan 16:31 2min Errors
    14 Jan 16:27 14 Jan 16:28 1min Errors
    14 Jan 15:14 14 Jan 15:18 4min Errors
    14 Jan 15:10 14 Jan 15:12 2min Errors
    14 Jan 13:08 14 Jan 13:09 1min Errors
    14 Jan 12:29 14 Jan 12:31 2min Errors
    Node06

    I would like to continue on ticket! Please provide me there your monitoring IP address ;) Please also share more information how you're easuring it - if it's ie. TCP probe, ICMP ping check etc. ICMP can also be sometimes ratelimited, both by us and sometimes other provider side (had such situation before). There's no issues on our internal monitoring (probes every 15s). Changing a node won't do anything, since it's not issue with that (overall infra).

  • ChunkserveChunkserve Member, Patron Provider

    @RichEagle said:
    Looking forward to getting one of your Xeon Gold servers! I also have a question: is it possible to pay for more storage later on? Either by expanding the disk or through network storage would be fine for me.

    I think we can do that soon, but let's first rack it!

    Thanked by 1RichEagle
  • @bias13 said:
    Recent DOWNTIMES
    Start Time End Time Down Info
    14 Jan 21:48 14 Jan 21:49 1min Errors
    14 Jan 20:27 14 Jan 20:28 1min Errors
    14 Jan 19:51 14 Jan 19:52 1min Errors
    14 Jan 17:46 14 Jan 17:47 1min Errors
    14 Jan 16:34 14 Jan 16:35 1min Errors
    14 Jan 16:29 14 Jan 16:31 2min Errors
    14 Jan 16:27 14 Jan 16:28 1min Errors
    14 Jan 15:14 14 Jan 15:18 4min Errors
    14 Jan 15:10 14 Jan 15:12 2min Errors
    14 Jan 13:08 14 Jan 13:09 1min Errors
    14 Jan 12:29 14 Jan 12:31 2min Errors
    Node06

    saaaar cloudflare has downtime, many recent DOWNTIMES, pls fix saaar.

    Thanked by 1bias13
  • ChunkserveChunkserve Member, Patron Provider

    My colegue just confirmed that:

    9266472588 - vcpu added
    4029357733 - can you re check the order ID?
    2127594163 - 1mo added
    2721406334 - 1g ram added
    9797443062 - 1g ram added
    2333872524 - 1mo added

    @TimboJones may you please stop and start the server? It's important not to restart it since proxmox is not propagating the change then :)

  • ChunkserveChunkserve Member, Patron Provider

    Maybe we will restock couple of servers, but in very limited quantity ;)

    Thanked by 1jugganuts
  • @kait said:

    @bias13 said:
    Recent DOWNTIMES
    Start Time End Time Down Info
    14 Jan 21:48 14 Jan 21:49 1min Errors
    14 Jan 20:27 14 Jan 20:28 1min Errors
    14 Jan 19:51 14 Jan 19:52 1min Errors
    14 Jan 17:46 14 Jan 17:47 1min Errors
    14 Jan 16:34 14 Jan 16:35 1min Errors
    14 Jan 16:29 14 Jan 16:31 2min Errors
    14 Jan 16:27 14 Jan 16:28 1min Errors
    14 Jan 15:14 14 Jan 15:18 4min Errors
    14 Jan 15:10 14 Jan 15:12 2min Errors
    14 Jan 13:08 14 Jan 13:09 1min Errors
    14 Jan 12:29 14 Jan 12:31 2min Errors
    Node06

    saaaar cloudflare has downtime, many recent DOWNTIMES, pls fix saaar.

    @Chunkserve identical

  • ChunkserveChunkserve Member, Patron Provider

    @bias13 said:

    @kait said:

    @bias13 said:
    Recent DOWNTIMES
    Start Time End Time Down Info
    14 Jan 21:48 14 Jan 21:49 1min Errors
    14 Jan 20:27 14 Jan 20:28 1min Errors
    14 Jan 19:51 14 Jan 19:52 1min Errors
    14 Jan 17:46 14 Jan 17:47 1min Errors
    14 Jan 16:34 14 Jan 16:35 1min Errors
    14 Jan 16:29 14 Jan 16:31 2min Errors
    14 Jan 16:27 14 Jan 16:28 1min Errors
    14 Jan 15:14 14 Jan 15:18 4min Errors
    14 Jan 15:10 14 Jan 15:12 2min Errors
    14 Jan 13:08 14 Jan 13:09 1min Errors
    14 Jan 12:29 14 Jan 12:31 2min Errors
    Node06

    saaaar cloudflare has downtime, many recent DOWNTIMES, pls fix saaar.

    @Chunkserve identical

    Sorry, didn't get it

  • GhtGht Member

    @Chunkserve its the most honest Seller on LET , just give him a little bit of time and dont be a dick. I highly recommend him and his services.

    Thanked by 2Chunkserve JohnnySac
  • ChunkserveChunkserve Member, Patron Provider

    @Ght said:
    @Chunkserve its the most honest Seller on LET , just give him a little bit of time and dont be a dick. I highly recommend him and his services.

    Thank you for the kind words, appreciate a lot. We learned tons of valuable lessons and are commited to improvd everything! Of course, we can't satisfy everyone, but we will try our best to provide the best possible services :) We're now waiting for another DWDM and package with new core routing equipement!

    Thanked by 1Ght
  • @bias13 said:

    @kait said:

    @bias13 said:
    Recent DOWNTIMES
    Start Time End Time Down Info
    14 Jan 21:48 14 Jan 21:49 1min Errors
    14 Jan 20:27 14 Jan 20:28 1min Errors
    14 Jan 19:51 14 Jan 19:52 1min Errors
    14 Jan 17:46 14 Jan 17:47 1min Errors
    14 Jan 16:34 14 Jan 16:35 1min Errors
    14 Jan 16:29 14 Jan 16:31 2min Errors
    14 Jan 16:27 14 Jan 16:28 1min Errors
    14 Jan 15:14 14 Jan 15:18 4min Errors
    14 Jan 15:10 14 Jan 15:12 2min Errors
    14 Jan 13:08 14 Jan 13:09 1min Errors
    14 Jan 12:29 14 Jan 12:31 2min Errors
    Node06

    saaaar cloudflare has downtime, many recent DOWNTIMES, pls fix saaar.

    @Chunkserve identical

    Have you run a network route trace with flags enabled? I recommend for a distributed network analysis for debugging your specific problem.

  • CalypsoCalypso Member
    edited January 2025

    @Ght said:
    @Chunkserve its the most honest Seller on LET , just give him a little bit of time and dont be a dick. I highly recommend him and his services.

    Agree with you partially. Don't know about the most honest seller - there are more really honest ones around here ;-)

    @Chunkserve: Sorry for not responding earlier - my day/time rhythm is quite conventional. I understand that there is a cause found (for everyone thinking "change my node": it doesn't appear to be node related) and was/is not IPv6 related, I see this issue only on IPv4 at this moment.

    For everyone who have been affected: a solution for this issue is on it's way, but not implemented yet. Can confirm that it still happens, and am confident that it will be taken care of. Also heard some exciting other stuff under way that will benefit all current and future customers <3

    To be clear: I'm not affiliated with involved parties, I'm just a customer who was dealing with this issue and shared as much details as possible of what I was experiencing (a networking background helps in this) - for the future: if someone experiences problems, try to give as much detailed info (in a ticket) as possible and what I've seen is that it's looked at.

  • @Chunkserve there is a problem of ssh connection to the VPS. node03

    Thanked by 1Yaskin09
  • Hi @Chunkserve will you restock more this week? Would love to get some 9.9 ones

  • Restock MOARRRRR

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