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NameCrane Black Friday - CraneMail Email Hosting + Cloud Storage Launch with Lifetime Deal

1353638404162

Comments

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    New feature put up:

    Mass/quick importing of email users via a CSV :) Smartermail supports something similar to this already, but this is our rendition of it.

    Francisco

    Thanked by 3syihabx asadz kkrajk
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @truemagic said:
    @Francisco

    Problem with OnlyOffice? I can create a spreadsheet few hours ago and saved the file but then after few hours my file appears to be blanked and now I can't even reach OnlyOffice anymore.

    @msatt said:
    Is onlyoffice integrated / broken ?
    If I select New - Document - Spreadheet, enter a filename (Editor- OnlyOffice). I get a file created in filestore and a new tab opened to "This mail.mydomain.name. page can’t be found"
    Does not matter if this is a Presentation or Document file.

    This is fixed. :) The annoying popup is also fixed.

    Will test if collaboration is also fixed!

    Francisco

  • msattmsatt Member, Host Rep

    @Francisco said: This is fixed. The annoying popup is also fixed.

    Will test if collaboration is also fixed!

    Still broken for me - as in page not found in the pop out window and file created.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @msatt said: Still broken for me - as in page not found in the pop out window and file created.

    I would log out and back in. I can for sure create/edit documents, even old ones that wouldn't be in the cache anymore.

    If that still fails PM me your domain and I'll make sure the settings are correct.

    Francisco

  • msattmsatt Member, Host Rep

    After a PM, @Francisco waived his magic wand and gave me a working OnlyOffice <3

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @msatt said: After a PM, @Francisco waived his magic wand and gave me a working OnlyOffice

    >

    On the 5th day of cranemas, Francisco gave to me... a working office suite~

    Francisco

    Thanked by 2JoshR gbzret4d
  • Can dark-light mode have an auto option?

  • Guys how usable/responsive onlyoffice?

    I tried earlier on a vps and was a disaster.

    How experience here?

  • @Francisco said:

    @truemagic said:
    @Francisco

    Problem with OnlyOffice? I can create a spreadsheet few hours ago and saved the file but then after few hours my file appears to be blanked and now I can't even reach OnlyOffice anymore.

    @msatt said:
    Is onlyoffice integrated / broken ?
    If I select New - Document - Spreadheet, enter a filename (Editor- OnlyOffice). I get a file created in filestore and a new tab opened to "This mail.mydomain.name. page can’t be found"
    Does not matter if this is a Presentation or Document file.

    This is fixed. :) The annoying popup is also fixed.

    Will test if collaboration is also fixed!

    Francisco

    Thanks for the fix, will try it later. Also as you mentioned earlier it's running on a docker, can you confirm it persists data? Because I have experienced data loss (spreadsheet is emptied) on the last incident. Just want to be sure I can rely on it this time :wink:

  • FranciscoFrancisco Top Host, Host Rep, Veteran
    edited December 2024

    @truemagic said: Thanks for the fix, will try it later. Also as you mentioned earlier it's running on a docker, can you confirm it persists data? Because I have experienced data loss (spreadsheet is emptied) on the last incident. Just want to be sure I can rely on it this time

    The document will automatically synced back from the onlyoffice server to SmarterMail within a couple minutes of no one touching it. I've seen it sync as quickly as ~10 - 20 seconds.

    Francisco

    Thanked by 1truemagic
  • @Francisco said:

    @truemagic said: Thanks for the fix, will try it later. Also as you mentioned earlier it's running on a docker, can you confirm it persists data? Because I have experienced data loss (spreadsheet is emptied) on the last incident. Just want to be sure I can rely on it this time

    The document will automatically synced back from the onlyoffice server to SmarterMail within a couple minutes of no one touching it. I've seen it sync as quickly as ~10 - 20 seconds.

    Francisco

    Then I think I closed it too fast, within a minute and perhaps the file is not saved/synced.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @truemagic said: Then I think I closed it too fast, within a minute and perhaps the file is not saved/synced.

    It should always sync. Every key you press gets written right to the postgres database. There's nothing saved in the browser.

    Francisco

    Thanked by 1truemagic
  • truemagictruemagic Member
    edited December 2024

    @Francisco

    I've just tested, and it is still having issues on my end.
    After I saved the file (manually) and close the tab on Chrome, then I reopen the spreadsheet in my file storage (Right click select "Edit with OnlyOffice"), after that I was shown the following popup. If I clicked Cancel nothing happens and if clicked "Close Document" I will be brought to OnlyOffice on another tab with an empty spreadsheet, just like before.

    Any idea?

    Edit: If I chose to download the file instead in the File Storage and open the spreadsheet with Microsoft Excel on my local laptop, it does have the data in it.

  • Is there any demo account with read only mode or sending mails disabled?

  • NameCraneNameCrane Member, Patron Provider

    @seenu said:
    Is there any demo account with read only mode or sending mails disabled?

    Not at the moment. You can always buy the $10/yr, or one of the $5/mo packages, and take us up on the 3 day refund period if it doesn't work.

    We can convert it to account credit to put towards a lifetime plan if you decide to stick around.

    Thanked by 1kkrajk
  • @NameCrane said:

    @seenu said:
    Is there any demo account with read only mode or sending mails disabled?

    Not at the moment. You can always buy the $10/yr, or one of the $5/mo packages, and take us up on the 3 day refund period if it doesn't work.

    We can convert it to account credit to put towards a lifetime plan if you decide to stick around.

    sounds fair!

    i am ready to invest my credit in the EU 250G lifetime plan... but you (@namecrane) know that anyway, right?!

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hyperblast said: sounds fair!

    What seems 'easy enough' for giving a trial? Maybe we just do it via a WHMCS product, and auto prune the services/orders every night?

    Francisco

  • @Francisco said:

    @hyperblast said: sounds fair!

    What seems 'easy enough' for giving a trial? Maybe we just do it via a WHMCS product, and auto prune the services/orders every night?

    Francisco

    you have to clarify that internally @NameCrane @Francisco

    but the idea is not bad either.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hyperblast said: you have to clarify that internally @NameCrane @Francisco
    but the idea is not bad either.

    >

    I'm asking for feedback :) What seems easy/fair for the end user?

    Francisco

  • @Francisco said: What seems 'easy enough' for giving a trial? Maybe we just do it via a WHMCS product, and auto prune the services/orders every night?

    Yes with limited functionality like sending mails disabled etc.

  • How long should it take for account to be activated?

  • Any plans to enable ipv6 for mail retrieval and submission? It would probably be best to keep mx and mail sending v4 only.

  • @hzhoanglee said:
    How long should it take for account to be activated?

    Are you from VN same me. Maybe them actived account by hand 😆. Timezone not same.

  • @MinhDao said:

    @hzhoanglee said:
    How long should it take for account to be activated?

    Are you from VN same me. Maybe them actived account by hand 😆. Timezone not same.

    Yes, hello dong huong. They perform the activation manually, I guess. I got the service but the delivery result is bad. Missed on second test email.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Headfirst said: Any plans to enable ipv6 for mail retrieval and submission? It would probably be best to keep mx and mail sending v4 only.

    Yes :)

    Francisco

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hzhoanglee said: Yes, hello dong huong. They perform the activation manually, I guess. I got the service but the delivery result is bad. Missed on second test email.

    I would make sure your DKIM and such are all set.

    You can ticket and we'll take a look otherwise.

    Francisco

  • @hzhoanglee said:

    @MinhDao said:

    @hzhoanglee said:
    How long should it take for account to be activated?

    Are you from VN same me. Maybe them actived account by hand 😆. Timezone not same.

    Yes, hello dong huong. They perform the activation manually, I guess. I got the service but the delivery result is bad. Missed on second test email.

    Sometimes it delivery slow and I confirmed that. But I voted them than my local business.

  • @Francisco said:

    @hzhoanglee said: Yes, hello dong huong. They perform the activation manually, I guess. I got the service but the delivery result is bad. Missed on second test email.

    I would make sure your DKIM and such are all set.

    You can ticket and we'll take a look otherwise.

    Francisco

    Everything was set correctly, but the delivery happened after 30-40 mins, which I didn't know was the fault from my end or the service end. However the delivery was slow (1 min for other emails).

    I am currently using Google Workspace, everything was so fast, but the price per individual is kinda high, so I am looking for alternatives.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hzhoanglee said: Everything was set correctly, but the delivery happened after 30-40 mins, which I didn't know was the fault from my end or the service end. However the delivery was slow (1 min for other emails).

    I am currently using Google Workspace, everything was so fast, but the price per individual is kinda high, so I am looking for alternatives.

    Drop us a ticket, nothing should be taking that long to deliver. SM has confirmed there's around 9s of email processing before it gets sent out of the node. Our own tests show an avg of ~13s. We're hoping to see SM lower that more.

    Francisco

  • NameCraneNameCrane Member, Patron Provider

    @hzhoanglee said:

    @Francisco said:

    @hzhoanglee said: Yes, hello dong huong. They perform the activation manually, I guess. I got the service but the delivery result is bad. Missed on second test email.

    I would make sure your DKIM and such are all set.

    You can ticket and we'll take a look otherwise.

    Francisco

    Everything was set correctly, but the delivery happened after 30-40 mins, which I didn't know was the fault from my end or the service end. However the delivery was slow (1 min for other emails).

    I am currently using Google Workspace, everything was so fast, but the price per individual is kinda high, so I am looking for alternatives.

    If everything is set correctly technically, it may be the recipient not liking your domain for whatever reason. If you sent a test email to a gmail/google workspace email, they will do random greylisting-type delays on some domains they don't trust.

    Try verifying your domain with Google Postmaster Tools and see if they highlight any issues, like if you were getting a bunch of spam reports on that domain https://postmaster.google.com/

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