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24h limited NVMe & Storage deals in EU, APAC and US
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@plumberg already showed the logical failure of how discount works in your case.
When products have similar specs (in this case, storage server), then it is comparable.
I disagree, their example really doesn't hold up. First of all I can only speak for my own country but there are rules around artificially inflating prices to make discounts look bigger. Second their summer host has no reputation and experience, why whould I buy from them when I can buy from a provider who has been around for a while with good standing in the community?
You are failing to grasp the point.
The point is, at the end of the day, it is all subjective (discount that is). You can price at higher only to reduce it and call it as discount. This is capitalism and unless you are in a communist or socialist country, it would be same across different countries.
Don’t order if you have difficulty waiting for two weeks due to being impatient. Look for other providers
Correct. Both too new for my liking.
Hosthatch was a decade old when I got my first service with them. That first service is still active and older than either hostbrr or host_c.
Then roll the dice.
Ask for the VM to be moved to another node and pay the fee they charge for doing so. Maybe you'll get better results.
If you really need consistent performance for a database, then I wouldn't be going for a promotional plan on shared resources.
Provider A offers 5TB for $5/mo, Provider B offers 5TB for $6/mo. Provider A is not giving me a discount of $1. > @itachikonoha said:
HostHatch aren't pricing high to reduce it and call it a discount though. Their service is worth the price listed on their website and that is the price they sell for year round. The prices for the offers in this thread are discounts, and compared to their normal offerings they are heavy discounts.
$55 for two years with 8gb memory and 100 gb NVMe + 2 vCores (with 0.5 dedicated)
is discounted even from LET offers
You are misunderstanding the point.
Above is from their own T&C. It is written here "tickets". So my question, if HH can answer is, how many tickets will reset the timer or even 1 ticket might do?
Because this clause, currently is at the mercy of whoever is handling the ticket.
I think this is not a fair statement.
Legit cases where issues happen and it takes @hosthatch to acknowledge issues.
Thay is not impatience.
The provider is trying to work hard already but they have acknowledged they need to do better.
If an issue warrants something that can be fixed by logging on to novnc and fixed by thr client, and the client still expects the host to work on that I'm an unmanaged instance, yes, there it may be termed as impatience.
Otherwise, if the host node has issues and users cannot do anything some communication is expected even though the resolution may be far away.
There is a subtle and distinct difference on what is constituted as impatient.
Opening any tickets to ask about the delivery time will reset the timer, and rightly so.
Why do you need to open a ticket to ask about delivery times when it's made very clear in the OP what the delivery times are? It's a waste of their support time.
Whaat does one do if the setup time had passed?
But we are talking about the statement in the OP that specifically says opening a ticket to inquire about delivery times. It doesn't say opening genuine tickets about issues.
I didn't say that $1 is a discount (in your example).
What I said was, I wouldn't call it a heavy discount because other providers offer similar product at much reduced price already (the difference is not discount here too in this case).
A native English speaker would interpret this as "opening any tickets will reset the timer".
Yeah, they might decide to be nice to someone who doesn't follow instructions.
I am not a lawyer, just attended couple of law related courses in my college.
Based on my understanding, tickets in this context will refer to one or more tickets while customer is waiting for vps to be delivered.
if delivery time was two weeks and it has been three weeks (since offer thread mentions few orders may be slightly delayed) , I may consider opening a ticket.
In my experience, the orders were delivered within a week or so.
For me, HH is A++. I have been customer for two+ years and plan to renew my servers.
ps — two of my close family members are lawyers. One here in the USA and another one in Republic of India.
That's your opinion.
Same as mine which is currently being constructed a bad reputation for HH for treating the promotional customers as second class citizen.
and I am saying you can't compare other providers offerings in order to say how big the discount on offer is. If I sell widgets for $100 and for black friday I reduce them to $50 then that is a 50% discount. It doesn't matter if my competitor sells them for $75, that doesn't make it a 33% discount.
If ambiguity arises, then onus is upon the one who wrote the draft.
They make it very clear what you're signing up for. If you buy the promo your support will be slower. If you need standard support then buy at full price. It's not like they pretend you'll get their normal service then deprioritise you because you bought a promo.
It's honestly really fair for them to do in order to provide the discounts they have.
Would you complain if you paid full price and someone who paid less got the same support?
If you compare products that way, then good for you.
If I use the same logical flaw, then vendors in Amazon are not businessmen but great philanthropist.
If i go to Aliexpress, then there are even superhuman there who always gives 99% discounts.
I will open a ticket if i was charged twice, for example, while waiting for the order delivery.
Because that is a good enough reason for support ticket.
Unable to wait for two weeks because i see few folks getting orders delivered … is not a valid reason for support ticket and rightly so.
Unable to wait and urgency to open a ticket — key points
They had to make it clear when last time ad and products page didn't reflect it. That disclosure was not suo-moto. It was actually hidden deep and only came out when HH had to admit it.
I actually do not have much issues with less support. That's part of the package.
What I do have objection is resetting the timer when asking about deployment. That's very petty action from a professional provider in my honest opinion.
That is much less serious than unable to wait while fully knowing the rules in advance
Then don't buy it.
The rules are itself ambiguous here in this case and hence the issue arises.
It is not a logical flaw at all. You're buying a service, there are differences between providers.
If a car manufacturer had the "Model 1" and the retail price was $10k, you go to dealer A and they are selling it for $8k, dealer B is selling it for $9k then sure, your point would stand. You're buying the same product in that instance and there is a retail price.
That is not what you're doing in this instance, you're buying a service from a provider, you can compare their offering to other providers. You can't however say they aren't offering you a certain discount just because another provider has a different price.
I think they should reset the timer for such impatient customers to six weeks
I don't think anywhere I said that I am buying it. I already saw the attitude of HH representative here from the deal last time. He seemed very immature as person.
I am done with the current discussion. It's quite clear that the rule is there to stop people opening tickets due to impatience. It's a complete non-issue.
As for the discount, you can't compare other providers offerings when looking at the discount on a providers own offer. Sure you can compare the packages available from each host but you can't say a % discount is not a % discount because another provider has a different price...
Not buying it but in the providers thread complaining about it says it all really.