24h limited NVMe & Storage deals in EU, APAC and US

dev_vps

@plumberg said:
Is it literally what it says, I can hammer 1 core 24x7?

4 CPU cores (1 dedicated core, 3 fairly shared cores)

Actually they take away shared vCores and keep only dedicated vCores for heavy cpu users

aj_potc

@itachikonoha said:
How does you having 100TB of storage invalidates anything I wrote?

It shows that I'm a current client and that I'm not just a hobbyist.

You claimed that better value exists elsewhere, and I merely asked you where and pointed out why that hasn't been my experience. That's not invalidation; that's a challenge for you to stand behind what you write.

plumberg

@dev_vps said:

@plumberg said:
Is it literally what it says, I can hammer 1 core 24x7?

4 CPU cores (1 dedicated core, 3 fairly shared cores)

Actually they take away shared vCores and keep only dedicated vCores for heavy cpu users

So its either or?

dev_vps

@plumberg said:

@dev_vps said:

@plumberg said:
Is it literally what it says, I can hammer 1 core 24x7?

4 CPU cores (1 dedicated core, 3 fairly shared cores)

Actually they take away shared vCores and keep only dedicated vCores for heavy cpu users

So its either or?

I don’t think so.
I never had issues with cpu resource usage.

— running windows server on 2 vCore with 0.5 dedicated

RedSox

@skippy said:

@RedSox said:
Need some help. I heard about the hosthatch private network. I have 2 vms in one location and need to connect them. Anyone could help me? I used this guide and failed...
https://d.sb/2020/12/nfs-howto

Did you already create the interfaces?
https://docs.hosthatch.com/networking/#private-networking

No cause I don't know what to wtire on /etc/netplan/90-private.yaml

NVME VPS enp2s0: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN mode DEFAULT group default qlen 1000\ link/ether 00:22:94:ef:23:23 brd ff:ff:ff:ff:ff:ff

HDD VPS ens4: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN mode DEFAULT group default qlen 1000\ link/ether 00:22:84:44:44:fa brd ff:ff:ff:ff:ff:ff\ altname enp0s4

It says Change eth1 to your interface's name, if different
Okay, but I have enp2s0 and ens4, what should I put there?

HH company has already given us discounts, so I wouldn’t like to burden it with trivial questions and tickets that are trivial for them, but quite difficult for me to understand.

ralf

@RedSox said:

@skippy said:

@RedSox said:
Need some help. I heard about the hosthatch private network. I have 2 vms in one location and need to connect them. Anyone could help me? I used this guide and failed...
https://d.sb/2020/12/nfs-howto

Did you already create the interfaces?
https://docs.hosthatch.com/networking/#private-networking

No cause I don't know what to wtire on /etc/netplan/90-private.yaml

NVME VPS enp2s0: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN mode DEFAULT group default qlen 1000\ link/ether 00:22:94:ef:23:23 brd ff:ff:ff:ff:ff:ff

HDD VPS ens4: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN mode DEFAULT group default qlen 1000\ link/ether 00:22:84:44:44:fa brd ff:ff:ff:ff:ff:ff\ altname enp0s4

It says Change eth1 to your interface's name, if different
Okay, but I have enp2s0 and ens4, what should I put there?

HH company has already given us discounts, so I wouldn’t like to burden it with trivial questions and tickets that are trivial for them, but quite difficult for me to understand.

Type ifconfig or ip a

One interface will have your public IP address against it, the other probably won't have any IP yet.

I'd guess ens4 is your virtual interface, but I've never used HH virtual networking, so it's just a guess.

itachikonoha

@aj_potc said:

@itachikonoha said:
How does you having 100TB of storage invalidates anything I wrote?

It shows that I'm a current client and that I'm not just a hobbyist.

You claimed that better value exists elsewhere, and I merely asked you where and pointed out why that hasn't been my experience. That's not invalidation; that's a challenge for you to stand behind what you write.

Can you define hobbyist and their limit in TB (above which, the customer can be taken as non hobbyist)?

I ask this because depending upon that criteria, I may become a hobbyist and my opinion will be obsolete in this regard.

ralf

@RedSox said: so I wouldn’t like to burden it with trivial questions and tickets that are trivial for them, but quite difficult for me to understand.

Also, just for expectation management, you shouldn't be opening a ticket for this with any provider of an unmanaged service. Tickets are for stuff that they've provided that doesn't work, not just because you don't know how to do something or how to figure it out.

Asking here is a good thing, although probably better in its own topic as then other people might notice it and help you out too. When you figure it out, also create a topic saying how you fixed it, or add that to the end of your existing topic - that way others trying to do the same will find it by googling.

itachikonoha

@dev_vps said:
I am very happy that xyz is not a customer of HH

I have ignored troll replies from others but I'll address yours for a specific reason.

If you could remember, there was one user who was harassing you and later got banned. In the forum, I publicly voiced against that user for you because I believed under no circumstances, you should go through such harassment.

But currently, you are behaving same as him.

So good job fellow forum member.

RedSox

Del

ralf

@RedSox said:
stuff

Please edit out your IP address!

eth0 is your public interface, ens4 is your virtual interface.

RedSox

@ralf said:

@RedSox said:
stuff

Please edit out your IP address!

I did before posting. So it's okay.

ralf

@RedSox said:

@ralf said:

@RedSox said:
stuff

Please edit out your IP address!

I did before posting. So it's okay.

Not very well! There are two IPv4 and an IPv6 there.

RedSox

@ralf said:

@RedSox said:
stuff

Please edit out your IP address!

eth0 is your public interface, ens4 is your virtual interface.

Why then on bf2024 vps I have no ens4, only eth0, lo and enp2s0, not ens4?

ralf

@RedSox said:

@ralf said:

@RedSox said:
stuff

Please edit out your IP address!

eth0 is your public interface, ens4 is your virtual interface.

Why then on bf2024 vps I have no ens4, only eth0, lo and enp2s0, not ens4?

Have you enabled the virtual network on both machines? Have you rebooted since doing that? And lastly, hopefully stupid question, are you sure they're in the same datacentre?

dev_vps

@itachikonoha said:

So good job fellow forum member.

My apologies if you feel that way

But look at yourself, how you have been arguing about a non issue in an offer thread, and that too when you are not even a customer.

Just because and let me quote you

because of my principle

Not a single person agreed with your reasoning. Still, you have the right to express your opinion.

aj_potc

@itachikonoha said:

I have ignored troll replies from others

No, you've come into a provider's thread to bash the provider and make claims that you can't back up (e.g., there's better value with other storage providers).

You're not "ignoring trolls" when people rightly call you out on that.

dev_vps

@aj_potc said:

@itachikonoha said:

I have ignored troll replies from others

No, you've come into a provider's thread to bash the provider and make claims that you can't back up (e.g., there's better value with other storage providers).

You're not "ignoring trolls" when people rightly call you out on that.

Well, in my opinion, not following rules is anything but principles.

No provider will appreciate opening tickets for any non-issue. Especially if the wait times are clearly mentioned.

RedSox

@ralf said:

@RedSox said:

@ralf said:

@RedSox said:
stuff

Please edit out your IP address!

eth0 is your public interface, ens4 is your virtual interface.

Why then on bf2024 vps I have no ens4, only eth0, lo and enp2s0, not ens4?

Have you enabled the virtual network on both machines? Have you rebooted since doing that? And lastly, hopefully stupid question, are you sure they're in the same datacentre?

Enabled on both machines, then restarted both. And yes, both of the in the Stockholm location, hope it's the same datacenter thou... But who knows!

ralf

@RedSox said:

@ralf said:

@RedSox said:

@ralf said:

@RedSox said:
stuff

Please edit out your IP address!

eth0 is your public interface, ens4 is your virtual interface.

Why then on bf2024 vps I have no ens4, only eth0, lo and enp2s0, not ens4?

Have you enabled the virtual network on both machines? Have you rebooted since doing that? And lastly, hopefully stupid question, are you sure they're in the same datacentre?

Enabled on both machines, then restarted both. And yes, both of the in the Stockholm location, hope it's the same datacenter thou... But who knows!

I'm out of ideas at this point - I can't enable the private networking on any of my machines at all, but I don't have any in the same region, so not surprised it's disabled for me. I'm guessing if you do have that option, then it should work...

I'd suggest rebooting again from the control panel - maybe even a full shutdown, edit something minor on the networking page like reverse DNS, and then start it up again just to make sure. If the interface still doesn't work, it's possible the kernel you're using doesn't support the virtual interface (but that's quite unlikely unless it's a really old kernel). Otherwise google some more, or create a new topic asking for help.

Riz

Does private networking add the interfaces automatically? If not, you may need to.

risturiz

Btw old storage without nvme disk have the option to upgrade?

TimboJones

@itachikonoha said:

@dev_vps said:

@itachikonoha said:

@dev_vps said:

@itachikonoha said:

@i12h said:

Opening tickets to inquire about the delivery timing will reset the two week timer. Support time is extremely expensive, please use it with care.

If this is true and not sarcasm, I've no words.

which part from the offer post was not clear for you

The setup time is 10 working days (2 weeks). Most will get delivered much earlier.
Some may get slightly delayed.

but here it says something different.

Opening tickets to inquire about the delivery timing will reset the two week timer. Support time is extremely expensive, please use it with care.

You are delaying delivery by resetting the timer just because someone raised a ticket regarding it.

That's totally a BS practice in my opinion. You can silently close it, choose not to address it .... which would have been valid in these circumstances. But resetting the delivery time? That fussyness doesn't seem professional in my eyes.

why are you opening ticket when delivery time expectations were set at the time of order?

Opening a ticket for non-issue is not prudent and shows your impatience.

You can silently close it, choose not to address it

This is utter non-sense.

I am not a hosthatch customer. I left that ship (stopped from buying) during the last time debacle when another customer raised the issue of support which was neither mentioned during their advertise here in LET nor in the products page. Only since then, I am seeing the issue of support (lack of) in the products page and in the ad.

The support clause says that promotional packages won't receive the preferential support. But it doesn't say that your wait time will be reset if you raise a ticket.

According to their own t&c in the ad and products page, not getting a reply in ticket is valid but delaying the server for raising ticket is out of their contract.

Being impatient is not void of the contract. neither T&C allows it as punishment against those customers

My thinking:

A list is made in order of orders placed. X amount of orders expected to be processed a day. If someone opens a ticket, that list either needs to stop and deal with ticket, causing delay for everyone remaining on the list, or proceed anyway and then the next day the ticket conflicts with the actions from previous day, causing wasted time and resources. Having a "might require changes" moved to the back of the line is more efficient.

I was at the airport the other day and lineup was wrapped around the desk and our plane wouldn't take off in time unless we got prioritized. We got moved to a priority line with two agents. But the first two fuckers ate up 15 minutes each instead of ~2 minutes each, so average processing time was 7.5 minutes instead of 1 minute. We ended up having to cut in front of the line for like 5 more agents. We still took off late. Fuck that airline and their disorganization.

TimboJones

@itachikonoha said:

@bassetts said:

@itachikonoha said:

@bassetts said:

@itachikonoha said:

@bassetts said:

@itachikonoha said:

@bassetts said:

@itachikonoha said:

@i12h said:
F.Y.I

4k read/write of CM 2024 - AMD Compute 4 GB - T2 - Tokyo:

fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 40.36 MB/s   (10.0k) | 603.65 MB/s   (9.4k)
Write      | 40.43 MB/s   (10.1k) | 606.82 MB/s   (9.4k)
Total      | 80.79 MB/s   (20.1k) | 1.21 GB/s    (18.9k)

---

VPS as a reference - Black Friday 2023 - AMD Compute 4 GB - T2 - Tokyo

fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 209.35 MB/s  (52.3k) | 1.94 GB/s    (30.3k)
Write      | 209.90 MB/s  (52.4k) | 1.95 GB/s    (30.4k)
Total      | 419.26 MB/s (104.8k) | 3.89 GB/s    (60.7k)

---

HostHatch Ticket Reply:

We use different NVMes in different servers, all of them are enterprise grade NVMes and we do not make guarantees of any specific performance.

I'll never understand why hosthatch is preferred by many veteran users even after these kind of issues where their reply are like this (not even escalating the issue).

To me, it seems like for old users, hosthatch makes exceptions due to long standing relationship but new users often get the short end of the stick.

Two different extremes seems to be existing at the same time.

Opening tickets to inquire about the delivery timing will reset the two week timer. Support time is extremely expensive, please use it with care.

If this is true and not sarcasm, I've no words.

These packages are heavily discounted and HostHatch make it very clear what the delivery time will be. The rule to not open tickets during the provisioning window is because support time is expensive and they've already set expectations on how long it will take to provision. As can be seen in this thread people still open tickets and ask where their server is despite it being so clear in the OP.

They also make it very clear that these deals are not for production use and the level and speed of support provided will differ from what you'd get if you bought a standard, non-discounted, service from them.

I think it's more than fair, I am paying a lot less for the services in this thread than their standard services. Expecting the same level of support and response times is unreasonable. If I need that I'll go buy one of the services available for full price.

I wouldn't call it heavily discounted. For storage servers, better options are out there.

Discounted yes.

But my main objection was resetting the timer for raising a ticket. That's an intended punishment so as to avoid raising of ticket. If a person raises multiple, I can understand that. But for 1?

You can only compare to HostHatch prices when saying how discounted it is. The 5TB plan was $115/yr, full price for that on their site is $20/mo so $240/yr. That is a heavy discount.

Would you say a $60k car being sold for $30k wasn't heavily discounted just becaues you can buy other cars for $30k?

If you don't like the rule about the timer reset then don't buy, or buy and don't open a ticket. There is no need to open a ticket during the provisioning time given so it's a complete non-issue.

When we say discount, we compare products across different providers. NOT in the same provider for a reason.

You're comparing different provider's offerings, not their discounts. That is absolutely not how a discount works.

@plumberg already showed the logical failure of how discount works in your case.

I disagree, their example really doesn't hold up. First of all I can only speak for my own country but there are rules around artificially inflating prices to make discounts look bigger. Second their summer host has no reputation and experience, why whould I buy from them when I can buy from a provider who has been around for a while with good standing in the community?

You are failing to grasp the point.

The point is, at the end of the day, it is all subjective (discount that is). You can price at higher only to reduce it and call it as discount. This is capitalism and unless you are in a communist or socialist country, it would be same across different countries.

You don't know which companies own hardware and which lease.

TimboJones

@ralf said:

@RedSox said:
stuff

Please edit out your IP address!

eth0 is your public interface, ens4 is your virtual interface.

Private, not virtual. They're both virtual unless hardware passthrough used (which isn't).

TimboJones

@RedSox said:

@ralf said:

@RedSox said:

@ralf said:

@RedSox said:
stuff

Please edit out your IP address!

eth0 is your public interface, ens4 is your virtual interface.

Why then on bf2024 vps I have no ens4, only eth0, lo and enp2s0, not ens4?

Have you enabled the virtual network on both machines? Have you rebooted since doing that? And lastly, hopefully stupid question, are you sure they're in the same datacentre?

Enabled on both machines, then restarted both. And yes, both of the in the Stockholm location, hope it's the same datacenter thou... But who knows!

Why do you have a vps? A minimum level of knowledge is required for an unmanaged server. Or willing to learn. Check out server-world.info for resources.

In Debian 12, I used /etc/network/interfaces.

TimboJones

@Riz said:
Does private networking add the interfaces automatically? If not, you may need to.

Yes, it does. It doesn't add static IP, user has to do that.

So, Google "assign static IP in $OS" should get one going. One may also want to set MTU to 9000.

TimboJones

@risturiz said:
Btw old storage without nvme disk have the option to upgrade?

You'll get migrated eventually, but you need to move your data yourself.

itachikonoha

@aj_potc said:

@itachikonoha said:

I have ignored troll replies from others

No, you've come into a provider's thread to bash the provider and make claims that you can't back up (e.g., there's better value with other storage providers).

You're not "ignoring trolls" when people rightly call you out on that.

There's already a reply from me regarding your question. Instead of replying to that, you replied to my post addressed to another poster.

itachikonoha

@TimboJones said:

@itachikonoha said:

@bassetts said:

@itachikonoha said:

@bassetts said:

@itachikonoha said:

@bassetts said:

@itachikonoha said:

@bassetts said:

@itachikonoha said:

@i12h said:
F.Y.I

4k read/write of CM 2024 - AMD Compute 4 GB - T2 - Tokyo:

fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 40.36 MB/s   (10.0k) | 603.65 MB/s   (9.4k)
Write      | 40.43 MB/s   (10.1k) | 606.82 MB/s   (9.4k)
Total      | 80.79 MB/s   (20.1k) | 1.21 GB/s    (18.9k)

---

VPS as a reference - Black Friday 2023 - AMD Compute 4 GB - T2 - Tokyo

fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 209.35 MB/s  (52.3k) | 1.94 GB/s    (30.3k)
Write      | 209.90 MB/s  (52.4k) | 1.95 GB/s    (30.4k)
Total      | 419.26 MB/s (104.8k) | 3.89 GB/s    (60.7k)

---

HostHatch Ticket Reply:

We use different NVMes in different servers, all of them are enterprise grade NVMes and we do not make guarantees of any specific performance.

I'll never understand why hosthatch is preferred by many veteran users even after these kind of issues where their reply are like this (not even escalating the issue).

To me, it seems like for old users, hosthatch makes exceptions due to long standing relationship but new users often get the short end of the stick.

Two different extremes seems to be existing at the same time.

Opening tickets to inquire about the delivery timing will reset the two week timer. Support time is extremely expensive, please use it with care.

If this is true and not sarcasm, I've no words.

These packages are heavily discounted and HostHatch make it very clear what the delivery time will be. The rule to not open tickets during the provisioning window is because support time is expensive and they've already set expectations on how long it will take to provision. As can be seen in this thread people still open tickets and ask where their server is despite it being so clear in the OP.

They also make it very clear that these deals are not for production use and the level and speed of support provided will differ from what you'd get if you bought a standard, non-discounted, service from them.

I think it's more than fair, I am paying a lot less for the services in this thread than their standard services. Expecting the same level of support and response times is unreasonable. If I need that I'll go buy one of the services available for full price.

I wouldn't call it heavily discounted. For storage servers, better options are out there.

Discounted yes.

But my main objection was resetting the timer for raising a ticket. That's an intended punishment so as to avoid raising of ticket. If a person raises multiple, I can understand that. But for 1?

You can only compare to HostHatch prices when saying how discounted it is. The 5TB plan was $115/yr, full price for that on their site is $20/mo so $240/yr. That is a heavy discount.

Would you say a $60k car being sold for $30k wasn't heavily discounted just becaues you can buy other cars for $30k?

If you don't like the rule about the timer reset then don't buy, or buy and don't open a ticket. There is no need to open a ticket during the provisioning time given so it's a complete non-issue.

When we say discount, we compare products across different providers. NOT in the same provider for a reason.

You're comparing different provider's offerings, not their discounts. That is absolutely not how a discount works.

@plumberg already showed the logical failure of how discount works in your case.

I disagree, their example really doesn't hold up. First of all I can only speak for my own country but there are rules around artificially inflating prices to make discounts look bigger. Second their summer host has no reputation and experience, why whould I buy from them when I can buy from a provider who has been around for a while with good standing in the community?

You are failing to grasp the point.

The point is, at the end of the day, it is all subjective (discount that is). You can price at higher only to reduce it and call it as discount. This is capitalism and unless you are in a communist or socialist country, it would be same across different countries.

You don't know which companies own hardware and which lease.

As a customer/end user, that's not a concern for me as long as the provider meets the requirement.