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DeluxHost.net | High Performance | Network Improved | BF OFFERS | START 0,50€ | DE

12123252627

Comments

  • tenperatenpera Member
    edited December 2024

    @DeluxHost, Any plan for re-stock or new yearly offer?

  • two of my three vps went offline. no email no nothing. virtulizer panel says suspended! barely any cpu or ram was used even network was under 500GB use. can't reinstall OS or anything.support is also non-responsive

    Thanked by 1newtester
  • DeluxHostDeluxHost Member, Patron Provider

    @johnwinchester said:
    two of my three vps went offline. no email no nothing. virtulizer panel says suspended! barely any cpu or ram was used even network was under 500GB use. can't reinstall OS or anything.support is also non-responsive

    We don't have two seconds response time, please we have other tickets too, try to understand us, let's check the problem and what happened right away.

  • DeluxHostDeluxHost Member, Patron Provider

    @Saragoldfarb said:
    @DeluxHost ... Can't boot my server now: Action Failed The csrf tokens do not match!!

    Try again please or delete your cookies

  • DeluxHostDeluxHost Member, Patron Provider

    @tfgp99 said:

    @DeluxHost said: from this screen it seems that the server is completely unusable, when it could Blocked by protection or limited

    What do you mean about 'completely unusable'?
    Of course the server is being fairly used.

    Why this type of ICMP request are being blocked/limited?
    Doesn't make any sense when before the customers didn't had any issues connecting to them machines, nor did they have laggy RDP/SSH connections.

    As long as i can see in the thread, even Xeon and EPYC nodes are unstable in terms of networking, pretty examples above from the multiple customers.
    Regarding the Looking Glass, the IP does not have any packet loss, it seems it isnt the same routes used for the virtual machines.

    from the screenshots he sent it is clear that he has a packet loss of 70/80%, I believe this is a factor that makes it impossible to use the server, But this is really strange, because only he reports such a high problem to us, we certainly have other problems and we are trying to solve them all, but we do not understand what that packet loss depends on.

    And as for the DDoS protection, unfortunately it is not managed by us, so I don't know what to tell you from this point of view, overall it works well and does not cause problems.

    Customers with xeon and EPYC are those who bought the bf offer and therefore are on dedicated nodes, where people are continuing to abuse CPU and bandwidth, we are suspending anyone who abuses, but they are many and it takes time.

    Last thing, all our subnets are on the same routing, you can go to BGP tools via our ASN and check it yourself.

    Thanked by 1Saragoldfarb
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    Thanks. Server seems to be back up.

  • @DeluxHost I understand your situation and i try to be as cooperative as possible but its been over 4 hours and also not the first time.

  • itsTomHarperitsTomHarper Member, Megathread Squad

    @DeluxHost said:

    @Caztiel said:
    @DeluxHost It seems like there is again lot of CPU steal on BF Intel node

    We'll check back soon, sorry but unfortunately people abuse it all the time.

    May be boot the abusers out? After all it's a sub 10$/y server, if any abuse is detected take some strict actions. I can still see around 20+ steal on my server..

  • @DeluxHost said:

    @tfgp99 said:

    @DeluxHost said: from this screen it seems that the server is completely unusable, when it could Blocked by protection or limited

    What do you mean about 'completely unusable'?
    Of course the server is being fairly used.

    Why this type of ICMP request are being blocked/limited?
    Doesn't make any sense when before the customers didn't had any issues connecting to them machines, nor did they have laggy RDP/SSH connections.

    As long as i can see in the thread, even Xeon and EPYC nodes are unstable in terms of networking, pretty examples above from the multiple customers.
    Regarding the Looking Glass, the IP does not have any packet loss, it seems it isnt the same routes used for the virtual machines.

    from the screenshots he sent it is clear that he has a packet loss of 70/80%, I believe this is a factor that makes it impossible to use the server, But this is really strange, because only he reports such a high problem to us, we certainly have other problems and we are trying to solve them all, but we do not understand what that packet loss depends on.

    And as for the DDoS protection, unfortunately it is not managed by us, so I don't know what to tell you from this point of view, overall it works well and does not cause problems.

    Customers with xeon and EPYC are those who bought the bf offer and therefore are on dedicated nodes, where people are continuing to abuse CPU and bandwidth, we are suspending anyone who abuses, but they are many and it takes time.

    Last thing, all our subnets are on the same routing, you can go to BGP tools via our ASN and check it yourself.

    Totally understandable that the DDoS protection it isnt managed by yourselfers (at all).
    I've just checked back again the packet loss, seems good now!
    Lets see later if it sticks.

    Thanked by 1DeluxHost
  • check my ticket #YYI-520260
    the server is unusable soooooooooooooooooo looooooow unzipping file just with 10kb/s

  • Seems to be OK now, so it's either a matter of abuse or DDoS protection not properly tuned.

  • its abuse im getting 80% cpu usage for an nginx with reverse proxy and less than 100 visitors.> @fafad550 said:

    Seems to be OK now, so it's either a matter of abuse or DDoS protection not properly tuned.

  • itsTomHarperitsTomHarper Member, Megathread Squad

    @DeluxHost Server's down for the past hour. Any maintenance on-going or its a random issue you're not aware of yet?

  • itsTomHarperitsTomHarper Member, Megathread Squad

    @itsTomHarper said:
    @DeluxHost Server's down for the past hour. Any maintenance on-going or its a random issue you're not aware of yet?

    Billing panel seems down as well along with my servers

  • Intel node is up.. went reboot 3h ago

  • WarningsWarnings Member
    edited December 2024

    @DeluxHost said:
    What do you mean? Where are we not responding?

    Latency going up to 1000ms and some packets are lost when another VPS continue to running fine with very low latency and no one packet lost. For the moment I wait and monitor time of time the situation. When I have more accurate results I can send you a ticket with more informations. May be it can help you because can be due to temporary abuse too.

    The best way to see that it's the SSH console who isn't responsive time of time. You can see when you type text than SSH not have returned the typed character at right speed.

  • edited December 2024

    at this point i think they're just keep moving us around the nodes. My vps is good for a couple of hours than it starts to throw all sorts of problems in my face

  • RendeRRRendeRR Member
    edited December 2024

    BF4 for 7 euros, if anyone needs it, DM
    Next Due Date
    Monday, November 24th, 2025

  • @RendeRR said:
    BF4 for 7 euros, if anyone needs it, DM
    Next Due Date
    Monday, November 24th, 2025

    +1 I am also selling

  • dav848dav848 Member
    edited December 2024

    ``# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

    Yet-Another-Bench-Script

    v2024-06-09

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Mon Dec 9 09:05:11 PM UTC 2024

    Basic System Information:

    Uptime : 0 days, 5 hours, 58 minutes
    Processor : AMD EPYC 7401P 24-Core Processor
    CPU cores : 2 @ 1999.998 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 3.8 GiB
    Swap : 8.0 GiB
    Disk : 39.3 GiB
    Distro : Ubuntu 22.04.5 LTS
    Kernel : 5.15.0-126-generic
    VM Type : KVM
    IPv4/IPv6 : ✔ Online / ✔ Online

    IPv6 Network Information:

    ISP : Matteo Martelloni trading as DELUXHOST
    ASN : AS214677 Matteo Martelloni trading as DELUXHOST
    Host : DELUXHOST
    Location : Frankfurt am Main, Hesse (HE)
    Country : Germany

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 26.95 MB/s (6.7k) 293.81 MB/s (4.5k)
    Write 26.97 MB/s (6.7k) 295.35 MB/s (4.6k)
    Total 53.92 MB/s (13.4k) 589.17 MB/s (9.2k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 1.28 GB/s (2.5k) 1.22 GB/s (1.1k)
    Write 1.34 GB/s (2.6k) 1.30 GB/s (1.2k)
    Total 2.62 GB/s (5.1k) 2.52 GB/s (2.4k)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 813 Mbits/sec 743 Mbits/sec 12.8 ms
    Eranium Amsterdam, NL (100G) 954 Mbits/sec 4.23 Gbits/sec 8.39 ms
    Uztelecom Tashkent, UZ (10G) 815 Mbits/sec 92.8 Mbits/sec 82.4 ms
    Leaseweb Singapore, SG (10G) 421 Mbits/sec 18.9 Mbits/sec 161 ms
    Clouvider Los Angeles, CA, US (10G) 306 Mbits/sec 229 Mbits/sec 149 ms
    Leaseweb NYC, NY, US (10G) 729 Mbits/sec 13.5 Mbits/sec 82.1 ms
    Edgoo Sao Paulo, BR (1G) 61.5 Mbits/sec 233 Mbits/sec 189 ms

    iperf3 Network Speed Tests (IPv6):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 1.66 Gbits/sec 2.76 Gbits/sec 13.5 ms
    Eranium Amsterdam, NL (100G) 2.27 Gbits/sec 5.08 Gbits/sec 6.69 ms
    Uztelecom Tashkent, UZ (10G) 1.72 Gbits/sec 1.49 Gbits/sec 82.5 ms
    Leaseweb Singapore, SG (10G) 572 Mbits/sec 925 Mbits/sec 163 ms
    Clouvider Los Angeles, CA, US (10G) 1.02 Gbits/sec 1.05 Gbits/sec 149 ms
    Leaseweb NYC, NY, US (10G) 1.05 Gbits/sec 1.89 Gbits/sec 82.1 ms
    Edgoo Sao Paulo, BR (1G) 747 Mbits/sec 391 Mbits/sec 188 ms

    Geekbench 6 Benchmark Test:

    Test | Value
    |
    Single Core | 490
    Multi Core | 634
    ``

  • VPS is going down and then up, randomly

  • @dav848 said:
    ``# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

    Yet-Another-Bench-Script

    v2024-06-09

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Mon Dec 9 09:05:11 PM UTC 2024

    Basic System Information:

    Uptime : 0 days, 5 hours, 58 minutes
    Processor : AMD EPYC 7401P 24-Core Processor
    CPU cores : 2 @ 1999.998 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 3.8 GiB
    Swap : 8.0 GiB
    Disk : 39.3 GiB
    Distro : Ubuntu 22.04.5 LTS
    Kernel : 5.15.0-126-generic
    VM Type : KVM
    IPv4/IPv6 : ✔ Online / ✔ Online

    IPv6 Network Information:

    ISP : Matteo Martelloni trading as DELUXHOST
    ASN : AS214677 Matteo Martelloni trading as DELUXHOST
    Host : DELUXHOST
    Location : Frankfurt am Main, Hesse (HE)
    Country : Germany

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 26.95 MB/s (6.7k) 293.81 MB/s (4.5k)
    Write 26.97 MB/s (6.7k) 295.35 MB/s (4.6k)
    Total 53.92 MB/s (13.4k) 589.17 MB/s (9.2k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 1.28 GB/s (2.5k) 1.22 GB/s (1.1k)
    Write 1.34 GB/s (2.6k) 1.30 GB/s (1.2k)
    Total 2.62 GB/s (5.1k) 2.52 GB/s (2.4k)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 813 Mbits/sec 743 Mbits/sec 12.8 ms
    Eranium Amsterdam, NL (100G) 954 Mbits/sec 4.23 Gbits/sec 8.39 ms
    Uztelecom Tashkent, UZ (10G) 815 Mbits/sec 92.8 Mbits/sec 82.4 ms
    Leaseweb Singapore, SG (10G) 421 Mbits/sec 18.9 Mbits/sec 161 ms
    Clouvider Los Angeles, CA, US (10G) 306 Mbits/sec 229 Mbits/sec 149 ms
    Leaseweb NYC, NY, US (10G) 729 Mbits/sec 13.5 Mbits/sec 82.1 ms
    Edgoo Sao Paulo, BR (1G) 61.5 Mbits/sec 233 Mbits/sec 189 ms

    iperf3 Network Speed Tests (IPv6):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 1.66 Gbits/sec 2.76 Gbits/sec 13.5 ms
    Eranium Amsterdam, NL (100G) 2.27 Gbits/sec 5.08 Gbits/sec 6.69 ms
    Uztelecom Tashkent, UZ (10G) 1.72 Gbits/sec 1.49 Gbits/sec 82.5 ms
    Leaseweb Singapore, SG (10G) 572 Mbits/sec 925 Mbits/sec 163 ms
    Clouvider Los Angeles, CA, US (10G) 1.02 Gbits/sec 1.05 Gbits/sec 149 ms
    Leaseweb NYC, NY, US (10G) 1.05 Gbits/sec 1.89 Gbits/sec 82.1 ms
    Edgoo Sao Paulo, BR (1G) 747 Mbits/sec 391 Mbits/sec 188 ms

    Geekbench 6 Benchmark Test:

    Test | Value
    |
    Single Core | 490
    Multi Core | 634
    ``

    So their Ipv6 network is good but seems to be an issue with ipv4 network.

  • Give me a little gift, hehe, my first purchase with you, 1 month to try if everything goes well and 0 crashes, I choose another plan

    8382569776

  • Please reinstalling my VPS.
    because I tried several times to reinstall it, but the result was the same, the disk size was not full.
    it's only looks 2.5GB. Storage my VPS should be 30GB
    ticket #SQG-521743

  • newtesternewtester Member
    edited December 2024

    I opened a ticket, but they say it's not a problem. Anyone experiencing similar problems?

  • Their network problems are the same, similar to EvosHosting which experiences a bad network gateway that even fails, high ping, sometimes fine, connecting to the DNS server is unstable.

    Thanked by 1newtester
  • @newtester said:
    I opened a ticket, but they say it's not a problem. Anyone experiencing similar problems?

    Can confirm. Pings and speed inconsistent

    Thanked by 1newtester
  • DeluxHostDeluxHost Member, Patron Provider

    @JohnFilch123 said:
    VPS is going down and then up, randomly

    Hi, do you follow our status page? When does this happen?

  • DeluxHostDeluxHost Member, Patron Provider

    @Caztiel said:

    @dav848 said:
    ``# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

    Yet-Another-Bench-Script

    v2024-06-09

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Mon Dec 9 09:05:11 PM UTC 2024

    Basic System Information:

    Uptime : 0 days, 5 hours, 58 minutes
    Processor : AMD EPYC 7401P 24-Core Processor
    CPU cores : 2 @ 1999.998 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 3.8 GiB
    Swap : 8.0 GiB
    Disk : 39.3 GiB
    Distro : Ubuntu 22.04.5 LTS
    Kernel : 5.15.0-126-generic
    VM Type : KVM
    IPv4/IPv6 : ✔ Online / ✔ Online

    IPv6 Network Information:

    ISP : Matteo Martelloni trading as DELUXHOST
    ASN : AS214677 Matteo Martelloni trading as DELUXHOST
    Host : DELUXHOST
    Location : Frankfurt am Main, Hesse (HE)
    Country : Germany

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 26.95 MB/s (6.7k) 293.81 MB/s (4.5k)
    Write 26.97 MB/s (6.7k) 295.35 MB/s (4.6k)
    Total 53.92 MB/s (13.4k) 589.17 MB/s (9.2k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 1.28 GB/s (2.5k) 1.22 GB/s (1.1k)
    Write 1.34 GB/s (2.6k) 1.30 GB/s (1.2k)
    Total 2.62 GB/s (5.1k) 2.52 GB/s (2.4k)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 813 Mbits/sec 743 Mbits/sec 12.8 ms
    Eranium Amsterdam, NL (100G) 954 Mbits/sec 4.23 Gbits/sec 8.39 ms
    Uztelecom Tashkent, UZ (10G) 815 Mbits/sec 92.8 Mbits/sec 82.4 ms
    Leaseweb Singapore, SG (10G) 421 Mbits/sec 18.9 Mbits/sec 161 ms
    Clouvider Los Angeles, CA, US (10G) 306 Mbits/sec 229 Mbits/sec 149 ms
    Leaseweb NYC, NY, US (10G) 729 Mbits/sec 13.5 Mbits/sec 82.1 ms
    Edgoo Sao Paulo, BR (1G) 61.5 Mbits/sec 233 Mbits/sec 189 ms

    iperf3 Network Speed Tests (IPv6):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 1.66 Gbits/sec 2.76 Gbits/sec 13.5 ms
    Eranium Amsterdam, NL (100G) 2.27 Gbits/sec 5.08 Gbits/sec 6.69 ms
    Uztelecom Tashkent, UZ (10G) 1.72 Gbits/sec 1.49 Gbits/sec 82.5 ms
    Leaseweb Singapore, SG (10G) 572 Mbits/sec 925 Mbits/sec 163 ms
    Clouvider Los Angeles, CA, US (10G) 1.02 Gbits/sec 1.05 Gbits/sec 149 ms
    Leaseweb NYC, NY, US (10G) 1.05 Gbits/sec 1.89 Gbits/sec 82.1 ms
    Edgoo Sao Paulo, BR (1G) 747 Mbits/sec 391 Mbits/sec 188 ms

    Geekbench 6 Benchmark Test:

    Test | Value
    |
    Single Core | 490
    Multi Core | 634
    ``

    So their Ipv6 network is good but seems to be an issue with ipv4 network.

    What kind of problem do you encounter with our IPv4?

  • DeluxHostDeluxHost Member, Patron Provider

    @yanurilr said:
    Please reinstalling my VPS.
    because I tried several times to reinstall it, but the result was the same, the disk size was not full.
    it's only looks 2.5GB. Storage my VPS should be 30GB
    ticket #SQG-521743

    Is your problem solved or do you still need help?

This discussion has been closed.