Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links


Shells Virtual Desktop
BMail.ag - Secure Email Service
Server.net
CPLicense.net
VPS Server
Buy VPN
Vultr
VMs for AI
HostDare
ReliableSite White-Label Dedicated Hosting for Resellers
InterServer VPS
BMail.ag - Secure Email Service
Best VPN
High-Performance Bare Metal Server Solutions
Karvl.com
Server Mania Cloud Hosting
DataWagon Hosting
AlphaVPS Hosting
Evoxt.com
Clouvider
VPS Hosting with NVMe
Residential IPs in the US & 4G Mobile Proxies in EU & US with Unlimited Bandwidth
ReliableSite White-Label Dedicated Hosting for Resellers
Rabisu - Hosting Solutions
Shells Virtual Desktop

Categories

In this Discussion

Home › Offers
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

L-O-W-E-S-T PRICES EVER down to $0.49/month eff. WITH IPv4 + HIGH AVAILABILITY + LIFETIME BONUS

1…111112114116117…178

Comments

  • SavvySavvy Member

    I was affected by the Frankfurt downtimes.
    Order Number: 5318479694
    Thank you!

    Thanked by 1MassiveGRID
  • MassiveGRIDMassiveGRID Member, Patron Provider

    @golfhou said:

    @sampan79 said:
    The past few days have felt like a disaster to me. I did not choose a refund. I hope your skills and abilities can solve the difficulties you are currently facing.
    I am no longer able to ssh to my Frankfurt VPS. I tried to reboot it, and now, I can't ping it.

    Same deal with my NY VPS. I am on my 3rd day without access to it. On my case it is a network issue. I can access the VPS from their portal VNC console, but it does not have network connection to the outside. I also can't ping it.

    @MassiveGRID, ticket 273149 still unresolved.

    Ticket has been replied. Please let us know how you'd like to help you.

  • tiitaetiitae Member

    @MassiveGRID said:

    Extra bonus for the Frankfurt location users that have been affected.

    We know that the last days some users have been greatly affected by the instability of a Frankfurt cluster.

    We're speeding up the deployment of the new cluster that will replace the existing one that faces issues and all the services will be seamlessly migrated.

    For any user that has been affected and as part of our promo here, we'll provide additional 2 months of extra service.

    Please comment with your order number or invoice number if you've been affected and additional to the bonus, 2 months of extra service will be added.

    Thank you.

    My Frankfurt VPS has experienced several periods of downtime of various lengths during the past week. Thus I request to be compensated:

    Order # 6934523206 / invoice # 1967369

  • MassiveGRIDMassiveGRID Member, Patron Provider
    edited December 2024

    @Savvy said:
    I was affected by the Frankfurt downtimes.
    Order Number: 5318479694
    Thank you!

    2 extra free months will be added to your order as compensation.

    Thanked by 1Savvy
  • MassiveGRIDMassiveGRID Member, Patron Provider
    edited December 2024

    @tiitae said:

    @MassiveGRID said:

    Extra bonus for the Frankfurt location users that have been affected.

    We know that the last days some users have been greatly affected by the instability of a Frankfurt cluster.

    We're speeding up the deployment of the new cluster that will replace the existing one that faces issues and all the services will be seamlessly migrated.

    For any user that has been affected and as part of our promo here, we'll provide additional 2 months of extra service.

    Please comment with your order number or invoice number if you've been affected and additional to the bonus, 2 months of extra service will be added.

    Thank you.

    My Frankfurt VPS has experienced several periods of downtime of various lengths during the past week. Thus I request to be compensated:

    Order # 6934523206 / invoice # 1967369

    2 extra free months will be added to your order as compensation.

  • jhsvfNVMEjhsvfNVME Member

    @MassiveGRID said:

    @jhsvfNVME said:
    Still down. and no response.
    Ticket number 967081

    Hi, the team just replied to the ticket. We'll expeditely migrate you to the new Frankfurt cluster once it's ready. An update will be issued later today, here and via ticket.

    Hello,
    Their respond were "If you're still facing issues, can you please make a complete stop, leave it stopped for 1 min and then start your server again." which I've already pointed clearly in the ticket that I did that.

    You see I can understand a software/hardware failure downtime or even data loss which some of the providers here experienced however I cannot understand a support that they are killing time and beat around the bush.

    I have two servers from MG both on Frankfurt one is up and another one being down right now not to mention yesterday it was vise versa, at this rate I think the best thing will be refunding one of them.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @Calypso said:

    @Calypso said:

    @jleechpe said:
    Is the silence here today because it's all working?

    Nope. Frankfurt is down again.

    BTW, their "support" have a new thingy with every issue. Saying that you have to stop and start the VPS.

    Where does that remind me of?

    LOL! :smile:

    Indeed there's no other way for the hypervisor to get the new setting for the VM to tackle this particular issue, but who can blame your for this post? :smile:

  • axzxc1236axzxc1236 Member

    I rented a VPS in New York, it didn't come back online until I powered down and up in control panel page.

    If yours is still down, maybe try that.

  • cybertechcybertech Member

    so is frankfurt still available for sale or locked?

  • MassiveGRIDMassiveGRID Member, Patron Provider
    edited December 2024

    @axzxc1236 said:
    I rented a VPS in New York, it didn't come back online until I powered down and up in control panel page.

    If yours is still down, maybe try that.

    For all new orders the hypervisor applies the new settings making the server immune to the bug that appeared randomly in some nodes.

    For an older order, a stop / start enforces the hypervisor to apply the new settings.

  • darrentandarrentan Member

    @darrentan said: 2741297510

    I think my request submitted on 01 Dec 2024 has been missed out.

  • darrentandarrentan Member

    @MassiveGRID said:

    Extra bonus for the Frankfurt location users that have been affected.

    We know that the last days some users have been greatly affected by the instability of a Frankfurt cluster.

    We're speeding up the deployment of the new cluster that will replace the existing one that faces issues and all the services will be seamlessly migrated.

    For any user that has been affected and as part of our promo here, we'll provide additional 2 months of extra service.

    Please comment with your order number or invoice number if you've been affected and additional to the bonus, 2 months of extra service will be added.

    Thank you.

    Dear MassiveGrid,

    My 2 VPS in London and New York have been affected.
    Will you add 2 months extra service?

    I previously posted here with my 2 order numbers to ask for the extra year but you seemed to have glossed over it.

  • mozila80mozila80 Member

    @mozila80 said:
    Your Order Number is: 8668282678
    Please extend for the 4th year

    Sir, when extend my 4th year bonus?
    Order Number: 8668282678

    Thanked by 1MassiveGRID
  • RizkyaaRizkyaa Member

    I was affected by the Frankfurt downtimes.
    Order Number: 5149268409 Invoice #1965743
    Thank you!

  • CalypsoCalypso Member
    edited December 2024

    @MassiveGRID said:

    @Calypso said:

    @Calypso said:

    @jleechpe said:
    Is the silence here today because it's all working?

    Nope. Frankfurt is down again.

    BTW, their "support" have a new thingy with every issue. Saying that you have to stop and start the VPS.

    Where does that remind me of?

    LOL! :smile:

    Indeed there's no other way for the hypervisor to get the new setting for the VM to tackle this particular issue, but who can blame your for this post? :smile:

    Your support has proven a number of times to be highly incompetent and besides that dropping the issue to the customer instead of admitting that there is an issue. Saying "You haven't requested to turn on HA, so you don't have HA" to the customer? You must be joking.

    Even you and now are only referring to Frankfurt as a problem location while this weekend all 3 locations faced issues and network connectivity has been below par for quite some time now.

    I don't care about compensation, I'm just tired of not being able to use services and being confronted with you downplaying, seeking new excuses everytime and your use of big words and terms while they are clearly not in place. Trust is gone.

    The only compensation I'm interested in is to end the service and receive a refund. You've messed up big time, face the consequences.

    Thanked by 2jhsvfNVME plankton
  • mmintmmint Member

    @MassiveGRID said:
    Bonus applied! due date extended to 2028. Please check and let us know :smile:

    Confirmed. Thank you!

    Thanked by 1MassiveGRID
  • cybertechcybertech Member

    @Calypso said:

    @MassiveGRID said:

    @Calypso said:

    @Calypso said:

    @jleechpe said:
    Is the silence here today because it's all working?

    Nope. Frankfurt is down again.

    BTW, their "support" have a new thingy with every issue. Saying that you have to stop and start the VPS.

    Where does that remind me of?

    LOL! :smile:

    Indeed there's no other way for the hypervisor to get the new setting for the VM to tackle this particular issue, but who can blame your for this post? :smile:

    Your support has proven a number of times to be highly incompetent and besides that dropping the issue to the customer instead of admitting that there is an issue. Saying "You haven't requested to turn on HA, so you don't have HA" to the customer? You must be joking.

    Even you and now are only referring to Frankfurt as a problem location while this weekend all 3 locations faced issues and network connectivity has been below par for quite some time now.

    I don't care about compensation, I'm just tired of not being able to use services and being confronted with you downplaying, seeking new excuses everytime and your use of big words and terms while they are clearly not in place. Trust is gone.

    The only compensation I'm interested in is to end the service and receive a refund. You've messed up big time, face the consequences.

    thanks for sharing!

  • kheng86kheng86 Member

    Please extend the service as I was affected by the Frankfurt downtimes.
    Order Number: 4117732840
    Many thanks!

  • tynantynan Member

    ‌‌‌‌‌I'm very glad to hear that you've come back to life!

  • Henne202Henne202 Member

    I was affected by the Frankfurt downtimes, please add 2 additional months.
    Order Number: 4760425811
    Thanks!

  • nickexyznickexyz Member

    I was also affected by the Frankfurt downtimes.
    Order Number is: 6633608240
    Thanks!

  • jhsvfNVMEjhsvfNVME Member

    @MassiveGRID said:

    @Calypso said:

    @Calypso said:

    @jleechpe said:
    Is the silence here today because it's all working?

    Nope. Frankfurt is down again.

    BTW, their "support" have a new thingy with every issue. Saying that you have to stop and start the VPS.

    Where does that remind me of?

    LOL! :smile:

    Indeed there's no other way for the hypervisor to get the new setting for the VM to tackle this particular issue, but who can blame your for this post? :smile:

    Are you saying you cannot just stop all VMs on hypervisor and then start the manually? that you need users to it themselves which apparently does fix nothing.

  • xiaoyuxiaoyu Member

    I was affected by the Frankfurt downtimes.
    Order Number: 2887563972
    Thank you!

  • XytronixXytronix Member
    edited December 2024

    @jhsvfNVME said:

    @Xytronix said:

    @Calypso said:

    @Xytronix said:
    This server is having multiple downtimes a day and they tell me they fixed their high availability.

    Do you have a screenshot of them saying that?

    Because they keep on coming up with different excuses that really don't have any plausible ground. They are simply telling lies.

    I'm interested in that screenshot because I got a message, when complaining about the quality of service that "I haven't asked Support to turn on HA". What kind of utterly bullshit is that?!

    There is no communication from their side, but I saw a message here that they fixed it. I initiated a refund due to the unreliability and missing transparency.

    Can you tell me how you initiate the refund and what was the result?

    You can refund within 14 days upon order one server via support

    Otherwise, you may contact support and ask kindly. If they refuse, you have the option to contact paypal

    Thanked by 1jhsvfNVME
  • windyinwindyin Member

    Order Number: 5123254536, I was affected by the network outage, would like to get the compensation. thanks

  • bismih5520bismih5520 Member

    Order Number: 8829832209
    I was affected by the network outage, would like to get the compensation. thanks

  • rolrol Member
    edited December 2024

    @MassiveGRID said:

    Extra bonus for the Frankfurt location users that have been affected.

    We know that the last days some users have been greatly affected by the instability of a Frankfurt cluster.

    We're speeding up the deployment of the new cluster that will replace the existing one that faces issues and all the services will be seamlessly migrated.

    For any user that has been affected and as part of our promo here, we'll provide additional 2 months of extra service.

    Please comment with your order number or invoice number if you've been affected and additional to the bonus, 2 months of extra service will be added.

    Thank you.

    @rol said:
    Order 8056455444 requests one free year, the eternal price lock and whatever else.

    As a refugee from Hostsick which have deleted my disk twice, I am quite happy with the new VPS ;)

    My VPS Order 80564554444 seems to have connectivity again since a few hours.
    I have not lost all hopes and request the 2 months, and also the price-lock and bonus 4th year which I already requested on 29. of Nov.
    Thanks.

  • sampan79sampan79 Member

    I was affected by the Frankfurt downtimes.
    Order Number: 7351488307
    Thank you!

  • joshviklefjoshviklef Member
    edited December 2024

    @MassiveGRID
    I was affected by the Frankfurt downtimes. Order Number: 1068071906. Thank you!

    But your https://portal.massivegrid.com/ is still slow.

  • textingmeuktextingmeuk Member

    Order Number: 3707912928

    @MassiveGRID
    Pls add the 4th-year bonus and perform the price-lock for me.
    Thanks.

    Thanked by 1MassiveGRID
Sign In or Register to comment.