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I know it's lifetime and MAYBE I will buy the EU version.
Can someone tell me how to enable Cath-All? I have already enabled spamexperts.
1) Login as a domain administrator.
2) Settings -> Domain Settings
3) Click 'Users'
4) You'll see a blue tab at the top that says 'aliases', click that
5) Add an alias, mark it as a catch-all
Francisco
Thank you for your reply, I finally found it! I have been searching for over an hour.
That's our fault, we need to work on documentation
I'm going to likely do bounties (paypal/crypto/account credit) to people that write articles for us, just to get things fleshed out quicker.
Francisco
Is there any way to debug why my email retrieval has been queued for the last 24 hours after importing 5,300 out of 100,000 e-mails? I'm thinking I might need to do a migration first but I wanted to confirm as I couldn't find any info on it
Its' possible the remote side blocked/dropped the connection. I'd run it again and see.
There's been plenty of people moving inboxes with 10's of thousands of items without issue if you've had a check into our Discord.
I've personally moved a ~110,000 item gmail during the test phase.
Francisco
https://smartertools.com/smartermail/email-server-administration
It is a server administrator feature, not sure whether resellers can be included.
Correct.
We'll implement it on our own via the cranemail portal.
Francisco
I agree it would be nice. I'll put it on the request list for SmarterMail. I definitely think they could improve the file management GUI and add some more features.
soon(tm) - sorry guys, still working through tickets and orders. 100% will have something for cyber monday/flash sales
They mentioned to others that it's getting a pretty major retrofit along with the webdav stuff it seems.
Francisco
Webdav is very good. I hope it can support joplin notes synchronization.
Can buyvm account credits be used to purchase this service?
No. When we launched Crane we had a 1 month window to transfer credits from BuyVM, but that's been closed since ~May now.
You shot who in the what now?
Francisco
I just tested it in joplin, doesn't work - webdav only supports contacts & calendars at the moment.
Joplin supports WebDAV synchronization.
Does the free em client only have one year's right to use it? Will it be charged for use in the second year?
It's a lifetime license with 1 year of free updates. There's likely a trick around it but I don't want to be documenting that :P
Francisco
Is there a maximum limit for stacking?
Can 4 lifetime plans be combined to obtain 1TB storage for one domain only?
That's fine.
Francisco
Excellent. Just ordered more, please do stack them when you have the time (Ticket #CRANE-6444).
i am pleased that individual wishes can also be taken into account (to a certain extent). that is why i also hope that my request (#CRANE-6463) (if i have understood it correctly) will also come to a good, elegant and customer-friendly solution. thank you in advance.
@Francisco just a suggestion, I think you guys should reconsider how you run the TOS.
like I said before, my order is pending. After 3 days it was still pending then I made a ticket.
The next day I got an automatic email saying the account violated TOS because the email did not match the PayPal email etc.
I tried logging in but failed, I'm confused, the first thing that comes to my mind is, did my account is blocked? but I already paid.
I also can't ask via ticket, because apart from not being able to log in, it also says in bold, that client are prohibited from creating new account.
I re-read the email again carefully, it turns out you guys changed my account email to the primary PayPal email. (previously I created an account using my secondary PayPal email)
Bro, since i already made a ticket, at least let me know first via ticket that my email will be changed by the staff, or in the notification email, bold the part: your account has been automatically changed to a primary PayPal account etc.
Because the current automatic email sentence seems to focus on client violating TOS and warning about don't create a new account, not about client's email has been changes.
cheers, I wish all the best to you guys..
@klarkkent Karen would normally handle tickets first before processing. But I was just trying to push through orders where I can, since she's traveling back home after Thanksgiving.
aaah I see. i didn't get the ticket notification, in this case i think your guys change my email first then reply to the ticket, meaning the ticket notification it goes to my "new email".
but it's fine now, i can log in. happy thanks giving guys
Hello @NameCrane @klarkkent @Francisco
Can you answer ticket : #CRANE-6378 for me
@NameCrane @Francisco it seems that uk-shared01 (DA) is down
Yes, seems we're having an issue with the router there, already have Zare looking
Francisco
Oh, ok. Good to know that is under investigating.