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Hello everyone.
There is a problem.
Connection to the VPS is unstable. VPS is online if I look at it through the site. But almost every day I can't connect to it through the Putty. To recover connection I have to restart the VPS through the site first. Than I can connect to it through the Putty. The connection breakage is repeated every day.
Does anyone have the same problem?
No, both of my vps hosted by Chunkserve are stable and fast. Money well spent! I hope to keep both vps for a very long time if possible
It's not issue on our side; since yesterday everything seems stable. I'll answer you on a ticket. Again, if you create one, just wait, and I'll help you.
Hi, done. I don't know what you mean by "LowEndTicket" and what was your intention by that; let me know on the ticket if everything is fine!
Same as 2 message above!
It's working now, but turned out it was an issue on your side (although only affecting my VM). Just saying.
The item is sold out. When will you restock?
Give the guy a chance to sleep somewhere other than the DC floor for a week or two...
@Chunkserve
You forgot mine
@Chunkserve
Order Number: 1769048852
Double Bandwith please.
You forgot mine.
Order Number: 7788004728
Additional 1GB RAM or Double Bandwith will be better.
do you have any update regarding the freebies? thank you!
Once again, my vps and therefore my sites are down, I can't take it anymore.
I think @Chunkserve better start receiving freebies upgrade from ticket. You missed a lot of request here.
Should we really feel so entitled to something that was a potential gift ?
I would hope that the provider would want to focus on providing the best service possible. Then when there is extra time go through the freebie requests. Just saying.
If I pay taxes, I'm entitled to everything.
I hope it works out well for you, and you get everything you hope for.
And are willing to pay a lot more taxes when everybody in your country thinks the same.
I get your point, and honestly, I don’t mind waiting a bit longer for the freebie since my $20.99/year plan already gives me great specs. The freebie isn’t a dealbreaker for me.
What concerns me is whether the provider is overwhelmed with requests. If they’re struggling to handle freebie requests, can they handle urgent issues effectively? I even tried reaching out via LiveChat for clarification, but they couldn’t provide any answers. Just something to consider.
Where restock?
maybe no
order 9519011837: +1GB ram, if possible
order 6931841214: +1GB ram, if possible
Can you remind me order ID on DM?
I re-checked it, and assigned freebies to couple of order. May you try stopping and starting the server? (Restart wont work)
order number: 4315374587
order number: 7948698277
order number: 1574061150
order number: 1189453464
I done that already, not every server got cpu/ram upgrade. We also assigning +1mo / double bw
Please contact us on ticket.
We do not have any outage. If you wrote a ticket, I'll be more than happy to help you in a few minutes!
Hi @Chunkserve , when is restock?
@Chunkserve the ticket has been open since 11:45 and still no response. i can't access my vps.
Strange, cause I answered all tickets from that hour. Can you re-check?
any chance of this offer coming back ?
thank you for your free ram
Ticket #UCV-206455
1.- Posted by Roberto on Monday, November 25th, 2024 (11:45)
2.- Posted by Wojciech on Monday, November 25th, 2024 (14:55)
Is there a possibility to cancel my vps and refund my money please?
thx
1.- Posted by Roberto on Monday, November 25th, 2024 (11:45)
2.- Posted by Wojciech on Monday, November 25th, 2024 (14:55)
thx
Yes, I replied within 3 hours, and then 1 minute after your message. Let's move to ticket
We do not see ANY issues on our side now. We got some tickets regarding communication issues ie. from Iran or other related countries - but it's rather not our problem. Reply me there and we will sort it out 