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Comments

  • @baijo said:
    CPANEL SINGAPORE DOWN

    Up on this. yea confirm cpanel sg is down.

  • labzelabze Member, Patron Provider

    It is being looked into

  • baijobaijo Member

    @labze said:
    It is being looked into

    It's been down for 5 hours

  • labzelabze Member, Patron Provider

    @baijo said:

    @labze said:
    It is being looked into

    It's been down for 5 hours

    I am aware

  • baijobaijo Member

    @labze said:

    @baijo said:

    @labze said:
    It is being looked into

    It's been down for 5 hours

    I am aware

    ETA?

    so we can answer our clients' questions.
    Don't forget you promised JETBACKUP5 was completed last week.

  • labzelabze Member, Patron Provider

    @baijo said:

    @labze said:

    @baijo said:

    @labze said:
    It is being looked into

    It's been down for 5 hours

    I am aware

    ETA?

    so we can answer our clients' questions.
    Don't forget you promised JETBACKUP5 was completed last week.

    I wish I could give any ETA. The last update I got was within a few hours.

  • baijobaijo Member

    @labze said:
    I wish I could give any ETA. The last update I got was within a few hours.

    We need an ETA, to answer our client's questions

  • Main domain is working now and cPanel is also accessible, but none of the subdomains are loading.

  • didtavdidtav Member

    @thambyz said:
    Main domain is working now and cPanel is also accessible, but none of the subdomains are loading.

    No, everything is down

  • @didtav said: No, everything is down

    Even i thought site was loading from browser cache, so i tried logging in to cPanel and it worked. Immediately i took a backup if in case it goes down again. Jetbackup5 is still not working.

  • Its more than 10 hours and still not solved yet 😭. I hope there is compensation of it.

  • baijobaijo Member

    @jhonppns said:
    Its more than 10 hours and still not solved yet 😭. I hope there is compensation of it.

    no progress
    no info, what is the problem?
    the host simply answered
    The issue is being looked into.

  • qebaqeba Member

    it's back online just now

  • labzelabze Member, Patron Provider

    @baijo said:

    @jhonppns said:
    Its more than 10 hours and still not solved yet 😭. I hope there is compensation of it.

    no progress
    no info, what is the problem?
    the host simply answered
    The issue is being looked into.

    It is up now.

    I have no physical presence in the datacenter. I try and share as much information as I can but when the only thing I hear myself is that "The technicians are currently looking into the issue, we will keep you updated", then I cannot offer much more information.

    I cannot give any ETA when I didn't have any. I do not want to give false hopes. Spamming in the tickets and here on the forum does not hasten the progress, it is not like I purposely delay the resolution until someone bugs me enough.

    I do apologize for the downtime of course. Thus, it is not in my hand how fast this can be resolved. I am looking into changing datacenter for this particular server as I did with DirectAdmin in Singapore since response times are way too slow.

    Thanked by 2themantra linuxglobe
  • baijobaijo Member

    @labze said:

    @baijo said:

    @jhonppns said:
    Its more than 10 hours and still not solved yet 😭. I hope there is compensation of it.

    no progress
    no info, what is the problem?
    the host simply answered
    The issue is being looked into.

    It is up now.

    I have no physical presence in the datacenter. I try and share as much information as I can but when the only thing I hear myself is that "The technicians are currently looking into the issue, we will keep you updated", then I cannot offer much more information.

    I cannot give any ETA when I didn't have any. I do not want to give false hopes. Spamming in the tickets and here on the forum does not hasten the progress, it is not like I purposely delay the resolution until someone bugs me enough.

    I do apologize for the downtime of course. Thus, it is not in my hand how fast this can be resolved. I am looking into changing datacenter for this particular server as I did with DirectAdmin in Singapore since response times are way too slow.

    Thanks for u Info

    how about this https://prnt.sc/K5rRC6u-8moG

  • labzelabze Member, Patron Provider

    @baijo said:

    @labze said:

    @baijo said:

    @jhonppns said:
    Its more than 10 hours and still not solved yet 😭. I hope there is compensation of it.

    no progress
    no info, what is the problem?
    the host simply answered
    The issue is being looked into.

    It is up now.

    I have no physical presence in the datacenter. I try and share as much information as I can but when the only thing I hear myself is that "The technicians are currently looking into the issue, we will keep you updated", then I cannot offer much more information.

    I cannot give any ETA when I didn't have any. I do not want to give false hopes. Spamming in the tickets and here on the forum does not hasten the progress, it is not like I purposely delay the resolution until someone bugs me enough.

    I do apologize for the downtime of course. Thus, it is not in my hand how fast this can be resolved. I am looking into changing datacenter for this particular server as I did with DirectAdmin in Singapore since response times are way too slow.

    Thanks for u Info

    how about this https://prnt.sc/K5rRC6u-8moG

    I am still in contact with Jetbackup team in regards to this. The issue is cumbersome and might result in needing to start new backups. This is what I am trying to avoid, which is why it drags out.

  • baijobaijo Member

    @labze said:

    @baijo said:

    @labze said:

    @baijo said:

    @jhonppns said:
    Its more than 10 hours and still not solved yet 😭. I hope there is compensation of it.

    no progress
    no info, what is the problem?
    the host simply answered
    The issue is being looked into.

    It is up now.

    I have no physical presence in the datacenter. I try and share as much information as I can but when the only thing I hear myself is that "The technicians are currently looking into the issue, we will keep you updated", then I cannot offer much more information.

    I cannot give any ETA when I didn't have any. I do not want to give false hopes. Spamming in the tickets and here on the forum does not hasten the progress, it is not like I purposely delay the resolution until someone bugs me enough.

    I do apologize for the downtime of course. Thus, it is not in my hand how fast this can be resolved. I am looking into changing datacenter for this particular server as I did with DirectAdmin in Singapore since response times are way too slow.

    Thanks for u Info

    how about this https://prnt.sc/K5rRC6u-8moG

    I am still in contact with Jetbackup team in regards to this. The issue is cumbersome and might result in needing to start new backups. This is what I am trying to avoid, which is why it drags out.

    there must be a decision, otherwise .
    then it will be like this forever

  • baijobaijo Member

    @labze said: I do apologize for the downtime of course. Thus, it is not in my hand how fast this can be resolved. I am looking into changing datacenter for this particular server as I did with DirectAdmin in Singapore since response times are way too slow.

    If there is migration, please provide information well in advance, not suddenly

  • baijobaijo Member
    edited July 2024

    DOWN AGAIN

    cpanel singapore

    Exhausting day

    Thanked by 1khadhafi1083
  • jeez down again.

    Thanked by 1khadhafi1083
  • baijobaijo Member

    @labze said:

    @baijo said:

    @jhonppns said:
    Its more than 10 hours and still not solved yet 😭. I hope there is compensation of it.

    no progress
    no info, what is the problem?
    the host simply answered
    The issue is being looked into.

    It is up now.

    I have no physical presence in the datacenter. I try and share as much information as I can but when the only thing I hear myself is that "The technicians are currently looking into the issue, we will keep you updated", then I cannot offer much more information.

    I cannot give any ETA when I didn't have any. I do not want to give false hopes. Spamming in the tickets and here on the forum does not hasten the progress, it is not like I purposely delay the resolution until someone bugs me enough.

    I do apologize for the downtime of course. Thus, it is not in my hand how fast this can be resolved. I am looking into changing datacenter for this particular server as I did with DirectAdmin in Singapore since response times are way too slow.

    You should just move it, don't CONTABO.
    You already have experience, while DIRECTADMIN account.
    WE suffered then.

  • labzelabze Member, Patron Provider

    @baijo said:

    @labze said:

    @baijo said:

    @jhonppns said:
    Its more than 10 hours and still not solved yet 😭. I hope there is compensation of it.

    no progress
    no info, what is the problem?
    the host simply answered
    The issue is being looked into.

    It is up now.

    I have no physical presence in the datacenter. I try and share as much information as I can but when the only thing I hear myself is that "The technicians are currently looking into the issue, we will keep you updated", then I cannot offer much more information.

    I cannot give any ETA when I didn't have any. I do not want to give false hopes. Spamming in the tickets and here on the forum does not hasten the progress, it is not like I purposely delay the resolution until someone bugs me enough.

    I do apologize for the downtime of course. Thus, it is not in my hand how fast this can be resolved. I am looking into changing datacenter for this particular server as I did with DirectAdmin in Singapore since response times are way too slow.

    You should just move it, don't CONTABO.
    You already have experience, while DIRECTADMIN account.
    WE suffered then.

    Sure, I would if economics were of no concern. But I cannot go offer 5x the price on a server that is barely profitable just because of one incident. This has run stable for 225 days.

    Moving forwards this server will have a permanent KVM attached which will make any troubleshooting much easier in these cases.

    Thanked by 2MMMMMM lovelyserver
  • Thank God that I avoided SG just because of Contabo and high latency (don't know why). @labze is a solid provider but SG seems to be his Achilles' heel !

  • JasonMJasonM Member

    his Germany (hetzner) is going good. Contabo is not for production sites whichever location you host. How about Equinix (or their reseller) in Singapore.

  • i have little suggestions for you, if you need new home you can use Shockhosting.com
    It was really good provider for dedicated server

  • JasonMJasonM Member
    edited July 2024

    shockhosting is quite good. but they all have just intel e3 in singapore :(

  • baijobaijo Member

    @labze said:

    @baijo said:

    @labze said:

    @baijo said:

    @jhonppns said:
    Its more than 10 hours and still not solved yet 😭. I hope there is compensation of it.

    no progress
    no info, what is the problem?
    the host simply answered
    The issue is being looked into.

    It is up now.

    I have no physical presence in the datacenter. I try and share as much information as I can but when the only thing I hear myself is that "The technicians are currently looking into the issue, we will keep you updated", then I cannot offer much more information.

    I cannot give any ETA when I didn't have any. I do not want to give false hopes. Spamming in the tickets and here on the forum does not hasten the progress, it is not like I purposely delay the resolution until someone bugs me enough.

    I do apologize for the downtime of course. Thus, it is not in my hand how fast this can be resolved. I am looking into changing datacenter for this particular server as I did with DirectAdmin in Singapore since response times are way too slow.

    You should just move it, don't CONTABO.
    You already have experience, while DIRECTADMIN account.
    WE suffered then.

    Sure, I would if economics were of no concern. But I cannot go offer 5x the price on a server that is barely profitable just because of one incident. This has run stable for 225 days.

    Moving forwards this server will have a permanent KVM attached which will make any troubleshooting much easier in these cases.

    until now it is not finished.

    up and down over and over again

  • labzelabze Member, Patron Provider

    Well ASRock keeps haunting me. It does look like this is the around 12th or so ASRock motherboard that dies on me. It needs to be replaced as the server kept crashing and now it refuses to boot.

  • baijobaijo Member

    @labze said:
    Well ASRock keeps haunting me. It does look like this is the around 12th or so ASRock motherboard that dies on me. It needs to be replaced as the server kept crashing and now it refuses to boot.

    what is your solution?

  • labzelabze Member, Patron Provider

    @baijo said:

    @labze said:
    Well ASRock keeps haunting me. It does look like this is the around 12th or so ASRock motherboard that dies on me. It needs to be replaced as the server kept crashing and now it refuses to boot.

    what is your solution?

    I'd say that's pretty obvious. Getting the hardware replaced.

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