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Comments

  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @bobert said: monitoring the cpu steal in all the time anymore so it could be higher.

    Yes, many things could be possible. Could be 75% steal exactly at the time you were not monitoring.

  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @emgh said:

    @hosthatch said:

    @bobert said:

    @elmorigs said:
    lately there has been 5-7% CPU steal on my singapore server :( anyone else facing the same?

    They seem to have significant cpu steal on every server. I tested it a year ago and measured cpu steal of 11%.

    The young troll that you see that opened a thread about how HostHatch is selling fruit and not CPU should be considered a troll, considering the thread came with zero documented of actual fruit selling.

    It’s funny that you mention ’thread’, because that’s precisely what you adverise as ’cores’, you lying creepy old man.

    Looking forward to you opening a separate thread for each host that does that, starting with the one in your display picture. Until then, I will consider you a troll, and will ignore your troll attempts.

  • emghemgh Member, Megathread Squad
    edited July 2024

    @hosthatch said:

    @emgh said:

    @hosthatch said:

    @bobert said:

    @elmorigs said:
    lately there has been 5-7% CPU steal on my singapore server :( anyone else facing the same?

    They seem to have significant cpu steal on every server. I tested it a year ago and measured cpu steal of 11%.

    The young troll that you see that opened a thread about how HostHatch is selling fruit and not CPU should be considered a troll, considering the thread came with zero documented of actual fruit selling.

    It’s funny that you mention ’thread’, because that’s precisely what you adverise as ’cores’, you lying creepy old man.

    display picture

    My display picture? You weren’t lying about being old.. anyway, you’re lying about the cores.

    Until then, I will consider you a troll, and will ignore your troll attempts.

    You’ve never managed to thus far, unless your self control magically improves a lot, I don’t see this happening.

    Thanked by 1hosthatch
  • MaxTakebaMaxTakeba Member
    edited July 2024

    I provisioned a server in Tokyo a few days ago.

    Lucked out on a epyc 7J13. I have a 2 fair share VM. I saw well over 1300 single thread gb6 and almost double that on multi thread. That's faster than the 2660v4 that I run at home in a HP ML110 G9.

    I wouldn't consider any CPU steal here but that's one sample on probably the quietest node.

    I imagine a dedicated instance would be a lot better but this is low end talk... If you want dedicated high compute cores. You're in the wrong area tbh.

    I think host hatch is fine... Might end up doing a re infra and moving things over.

    Edit: the only complaints I have is that the VPS rebooted in the middle of me reinstalling Ubuntu and SSH keys could not be added until AFTER I created my first ever VPS. We should be able to add keys before.

  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @MaxTakeba said: I provisioned a server in Tokyo a few days ago.

    Please ask for documented screenshots of steal and complete screenshots of tickets where we did not resolve it, before believing that the very loud 2-3 people (not a pattern) saying is true about steal.

  • @hosthatch said:
    I assume you opened a ticket, and we resolved it pretty fast? "Steal" is a completely valid complaint, and is assigned one of the highest priorities in support. We resolve it as soon we are made aware

    In defend of @hosthatch: that's my experience with them. Some time ago I had quite severe steal on 2 VPSs of me, one of the was really having issues with it. They reacted promptly, offered to move that one, and the steal was solved on the other within reasonable time.

  • MaxTakebaMaxTakeba Member
    edited July 2024

    @hosthatch said:

    @MaxTakeba said: I provisioned a server in Tokyo a few days ago.

    Please ask for documented screenshots of steal and complete screenshots of tickets where we did not resolve it, before believing that the very loud 2-3 people (not a pattern) saying is true about steal.

    Uhh...

    Sure but that was my first server and honestly it won't last long as it's a test VM... Nor have I logged any tickets before hand.

    I'm a very new customer.

    Again my complaints are only about SSH keys and it rebooting randomly once during a manual reinstall.

  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @MaxTakeba said:

    @hosthatch said:

    @MaxTakeba said: I provisioned a server in Tokyo a few days ago.

    Please ask for documented screenshots of steal and complete screenshots of tickets where we did not resolve it, before believing that the very loud 2-3 people (not a pattern) saying is true about steal.

    Uhh...

    Sure but that was my first server and honestly it won't last long as it's a test VM... Nor have I logged any tickets before hand.

    I'm a very new customer.

    Again my complaints are only about SSH keys and it rebooting randomly once during a manual reinstall.

    Yes, I understand and my reply was to your earlier part of your message, where you said you "lucked out" by not having steal, while that should be the normal experience with us :)

    SSH keys being able to be added only after first server is created is something we are already working on. But this isn't server performance affecting.

  • @hosthatch said:

    @MaxTakeba said:

    @hosthatch said:

    @MaxTakeba said: I provisioned a server in Tokyo a few days ago.

    Please ask for documented screenshots of steal and complete screenshots of tickets where we did not resolve it, before believing that the very loud 2-3 people (not a pattern) saying is true about steal.

    Uhh...

    Sure but that was my first server and honestly it won't last long as it's a test VM... Nor have I logged any tickets before hand.

    I'm a very new customer.

    Again my complaints are only about SSH keys and it rebooting randomly once during a manual reinstall.

    Yes, I understand and my reply was to your earlier part of your message, where you said you "lucked out" by not having steal, while that should be the normal experience with us :)

    SSH keys being able to be added only after first server is created is something we are already working on. But this isn't server performance affecting.

    Hi

    No, you entirely misread what I meant. I lucked out on that CPU vs a gold or a e5 xeon as scalable skylake and e5 broadwells seems to be the common trend around here. Getting a 7J13 is hilariously fast for a "fair share" vps. That's what I meant.

    Don't give two hoots about steal on a 2 core fair share VPS that's just fair play if steal happens and I'm not putting anything frequency and high single load dependant on it (i.e a Minecraft server).

    I could move everything production related. Gonna need a bigger VPS to do that and then I'll get dedicated cores, but again... I should make it clear, I don't really care about steal unless I'm running a Minecraft server. Then I'd care.

  • bobertbobert Member
    edited July 2024

    @hosthatch said: Please ask for documented screenshots of steal and complete screenshots of tickets where we did not resolve it, before believing that the very loud 2-3 people (not a pattern) saying is true about steal.

    I know nobody wants to hear their service be criticized but these are legit complaints.

  • didtavdidtav Member

    @bobert said:

    @hosthatch said: Please ask for documented screenshots of steal and complete screenshots of tickets where we did not resolve it, before believing that the very loud 2-3 people (not a pattern) saying is true about steal.

    I know nobody wants to hear their service be criticized but these are legit complaints.

    give us screeshot of the CPU steal

  • bobertbobert Member
    edited July 2024

    @didtav said:

    @bobert said:

    @hosthatch said: Please ask for documented screenshots of steal and complete screenshots of tickets where we did not resolve it, before believing that the very loud 2-3 people (not a pattern) saying is true about steal.

    I know nobody wants to hear their service be criticized but these are legit complaints.

    give us screeshot of the CPU steal

    I don't have it anymore. My grafana logs only save the last 3 months. There really shouldn't be any assumption that I am lying about this.

  • .

    @bobert said:

    @didtav said:

    @bobert said:

    @hosthatch said: Please ask for documented screenshots of steal and complete screenshots of tickets where we did not resolve it, before believing that the very loud 2-3 people (not a pattern) saying is true about steal.

    I know nobody wants to hear their service be criticized but these are legit complaints.

    give us screeshot of the CPU steal

    I don't have it anymore. My grafana logs only save the last 3 months. There really shouldn't be any assumption that I am lying about this.

    Why not? I don't know you and this contradicts my own experience.

  • bobertbobert Member
    edited July 2024

    Why not? I don't know you and this contradicts my own experience.

    The fact that I have a screenshot of a ticket complaining about it with no response after a year and the provider not denying it?

    Also you yourself said this: so it's kind of silly you are acting like this isn't plausible.

    @skorous said: Whatever this latest crypto is though had one of my Chicago services at ~30% sustained steal for several days.

    The fact is that support at hosthatch is overloaded which is probably leading to random nodes getting runaway cpu steal and certain tickets being overlooked.

  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @bobert said: The fact is that support at hosthatch is overloaded which is probably leading to random nodes getting runaway cpu steal and certain tickets being overlooked.

    There was no mining problem in August 2023. One of the guys here opened a trolling thread because he got too angry when I asked him to show proof of the steal that should supposedly be there - and the thread did not really come up with any customers complaining of such, which I assume was the goal. I think that's a pretty strong benchmark by itself that there is no systemic steal problem going on. Can it happen? Of course.

    We do not sell 4 dedicated cores for $10/mo.

    Thanked by 1nobizzle
  • SirFoxySirFoxy Member
    edited July 2024

    @hosthatch said:

    @emgh said:

    @hosthatch said:

    @bobert said:

    @elmorigs said:
    lately there has been 5-7% CPU steal on my singapore server :( anyone else facing the same?

    They seem to have significant cpu steal on every server. I tested it a year ago and measured cpu steal of 11%.

    The young troll that you see that opened a thread about how HostHatch is selling fruit and not CPU should be considered a troll, considering the thread came with zero documented of actual fruit selling.

    It’s funny that you mention ’thread’, because that’s precisely what you adverise as ’cores’, you lying creepy old man.

    Looking forward to you opening a separate thread for each host that does that, starting with the one in your display picture. Until then, I will consider you a troll, and will ignore your troll attempts.

    W.

    Tbh, I've had my fair share of criticism about HostHatch in the past, but I can say this is one of the more respectable low-end hosting providers around here. They don't grift; they just deliver quality service and stay out of the way.

    If you want a good value service that'll be around 3 years from now, HostHatch is one of the best options around here nowadays.

  • 4 CPU cores (1 dedicated core, 3 fairly shared cores) ROME/MILAN
    8 GB RAM
    100 GB NVMe storage
    10 TB premium bandwidth
    $55 per year
    (1.5X RAM, storage, and double bandwidth for 3 year payments)
    

    @hosthatch The offer for this configuration is still valid, right? I can't open that promotion page.

  • nick_nick_ Member

    @NeverMind said:

    4 CPU cores (1 dedicated core, 3 fairly shared cores) ROME/MILAN
    8 GB RAM
    100 GB NVMe storage
    10 TB premium bandwidth
    $55 per year
    (1.5X RAM, storage, and double bandwidth for 3 year payments)
    

    @hosthatch The offer for this configuration is still valid, right? I can't open that promotion page.

    You're 3 months late. You can wait for their next sale which is likely BFD 2024.

  • SmigitSmigit Member

    Looks like my Sydney Australia instance now has snapshot support. Until recently that wasn’t available in Sydney. Glad to see it there.

    Thanked by 1bdl
  • emghemgh Member, Megathread Squad
    edited July 2024

    @SirFoxy said:

    @hosthatch said:

    @emgh said:

    @hosthatch said:

    @bobert said:

    @elmorigs said:
    lately there has been 5-7% CPU steal on my singapore server :( anyone else facing the same?

    They seem to have significant cpu steal on every server. I tested it a year ago and measured cpu steal of 11%.

    The young troll that you see that opened a thread about how HostHatch is selling fruit and not CPU should be considered a troll, considering the thread came with zero documented of actual fruit selling.

    It’s funny that you mention ’thread’, because that’s precisely what you adverise as ’cores’, you lying creepy old man.

    Looking forward to you opening a separate thread for each host that does that, starting with the one in your display picture. Until then, I will consider you a troll, and will ignore your troll attempts.

    W.

    Tbh, I've had my fair share of criticism about HostHatch in the past, but I can say this is one of the more respectable low-end hosting providers around here. They don't grift; they just deliver quality service and stay out of the way.

    If you want a good value service that'll be around 3 years from now, HostHatch is one of the best options around here nowadays.

    The whole market is doing questionable things. I never even had anything against HostHatch, I just thought it was funny when they were criticizing german hosts for their CPU policies when they themselves also push the limits in their marketing.

    But, as said, everyone does. I just found the attitude a bit funny.

    Used their hosting and it performed great.

  • plumbergplumberg Veteran, Megathread Squad

    Anyone able to load thr netboot.xyz iso from the panel and install any OS for the Sydney storage box?

    Whenever I am loading the same my vm fails to boot up.

    Any thoughts?

  • @plumberg said:
    Anyone able to load thr netboot.xyz iso from the panel and install any OS for the Sydney storage box?

    Whenever I am loading the same my vm fails to boot up.

    Any thoughts?

    Did you try uploading your own netboot.xyz ISO? I've had the issue once that the upload of the ISO was displayed as successful and I was able to mount it but it wouldn't boot and deleting and reuploading somehow fixed it.

  • plumbergplumberg Veteran, Megathread Squad

    @webcraft said:

    @plumberg said:
    Anyone able to load thr netboot.xyz iso from the panel and install any OS for the Sydney storage box?

    Whenever I am loading the same my vm fails to boot up.

    Any thoughts?

    Did you try uploading your own netboot.xyz ISO? I've had the issue once that the upload of the ISO was displayed as successful and I was able to mount it but it wouldn't boot and deleting and reuploading somehow fixed it.

    Not tried uploading since it existed in the iso list natively. Let me try that. Thnx

  • hes21hes21 Member

    Anyone have issues with Snapshots? My instance is in Sweden, and I've got the Snapshots tab enabled. I can start a snapshot but it never completes (either with the VPS running or shotdown).
    Opened a ticket a week ago but haven't had a response.

  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @hes21 said:
    Anyone have issues with Snapshots? My instance is in Sweden, and I've got the Snapshots tab enabled. I can start a snapshot but it never completes (either with the VPS running or shotdown).
    Opened a ticket a week ago but haven't had a response.

    Snaps are a beta feature as of now, and if there is a problem, its generally complex and hard to fix.

  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @SirFoxy said:

    @hosthatch said:

    @emgh said:

    @hosthatch said:

    @bobert said:

    @elmorigs said:
    lately there has been 5-7% CPU steal on my singapore server :( anyone else facing the same?

    They seem to have significant cpu steal on every server. I tested it a year ago and measured cpu steal of 11%.

    The young troll that you see that opened a thread about how HostHatch is selling fruit and not CPU should be considered a troll, considering the thread came with zero documented of actual fruit selling.

    It’s funny that you mention ’thread’, because that’s precisely what you adverise as ’cores’, you lying creepy old man.

    Looking forward to you opening a separate thread for each host that does that, starting with the one in your display picture. Until then, I will consider you a troll, and will ignore your troll attempts.

    W.

    Tbh, I've had my fair share of criticism about HostHatch in the past, but I can say this is one of the more respectable low-end hosting providers around here. They don't grift; they just deliver quality service and stay out of the way.

    If you want a good value service that'll be around 3 years from now, HostHatch is one of the best options around here nowadays.

    Thank you, this means a lot coming from you.

    @emgh said: The whole market is doing questionable things

    That's funny, the "whole market" part.

    @emgh said: I just thought it was funny when they were criticizing german hosts for their CPU policies when they themselves also push the limits in their marketing.

    I understand comprehension can be hard sometimes, and like I've said before many times, I am not a native English speaker so perhaps I missed something. I also tend to speak in a particular straight up tone and I've been told as a half serious joke that I should put all my texts through ChatGPT to make them more polite.

    The difference between us and a particular group of German providers (not naming names), is that we do not sell all of our 4-8 CPU cores as "dedicated CPU" for $10/mo. We sell 1 dedicated core at the average cost of $9 per month. The rest of it is called shared CPU. We make it clear that you are buying 1 dedicated CPU, and the rest of it will get limited if abused.

    On the other hand, this particular German group of providers, sell these "dedicated cores" at a very small cost, and it is a understood fact in the community that steal is acceptable when you are paying that price for that many cores. One of these providers even limits your disk IOPS to basically useless while calling it NVMe. The very clear difference here is that we do not accept the premise of steal being acceptable anywhere. Does it happen? Of course it does. People abuse their fair shared cores all the time. We have our own issues to deal with, but we never ever have accepted it as a normal part of service on the dedicated cores.

    Your comparison is not only untrue, it is dishonest, and you know this, yet you choose to particularly target us for something completely unrelated before you lost an argument when I had to school you on why our service is different than the German providers and you disagreed, and decided in your last ditch efforts to open this: https://lowendtalk.com/discussion/195170/hosthatch-openly-lying-about-offers-only-providing-half-of-the-advertised-cores/p1 and found that pretty much no one really agrees with you.

    You trying to act mature now with "well its the whole market" is just ironic. You clearly chose a name to defame, and it wasn't the "whole market". And what's even more funny to me is that you didn't choose to start with the person in your display picture, even when the word "CPU cores" instead of "vCPU cores" really offended you that much. At least please don't go all religious "well I just wan't do make the world a better place" now after all your troll threads and targeting of a particular name and provider, and try to act like that you're unbiased.

    Thanked by 1SirFoxy
  • @hes21 said:
    Anyone have issues with Snapshots? My instance is in Sweden, and I've got the Snapshots tab enabled. I can start a snapshot but it never completes (either with the VPS running or shotdown).
    Opened a ticket a week ago but haven't had a response.

    Had a similar problem on London, snapshot started and just keeps going. But I can't even boot the VPS now. Created a ticket and hoping for the best.

  • emghemgh Member, Megathread Squad
    edited July 2024

    @hosthatch you still don’t get it.

    I never said other hosts are more honest, maybe you’re the most honest of hosts.

    I said that I don’t agree with dunking on the German hosts for advertisting something that isn’t what you get when you do it too. You call threads ’cores’ because it sounds more powerful. You’re not in a position to criticize other hosts for doing the same thing. I don’t care if the circumstances are different, or if they’re 10x worse, you were the one who attacked other hosts. That implies that your advertising and marketing isn’t calling things what they’re not, well, you do.

    When you stop calling threads ’cores’, you can be mad that other providers call shared ’dedicated’.

    What I see is someone who wants to continue with their shady practices but wants everyone else to stop.

    I never tried to play some religious ’making the world a better place’, the thread you linked is clearly me making a joke out of your attitude.

    Finally, you said you’d ignore me, but truth is, you can’t—just like I told you. You’re addicted to ’win’ this argument, as is clearly seen in your reply trying to make it seem like you have everyone’s support, that’s honestly just childish and too sad to actually make fun of, so I won’t dig deeper into that part.

  • deals when?

    Thanked by 2zGato brueggus
  • emghemgh Member, Megathread Squad

    @cybertech said:
    deals when?

    Todo (in order of priority):
    1. Keyboard-argue with @emgh
    2. Fix snapshot issues
    3. See point 1
    4. Sales

    Thanked by 1sasslik
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