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Stop read the Thread again.
Ich habe aufgehört zu lesen, das Eishockeyspiel läuft gerade. Ich trinke jetzt.
I do understand that's a high amount and obviously 4k euros not being refunded would scare anyone at any scale. That's entirely your right, that half is perfectly reasonable.
Also, I've taken the time to review this... turns out you've been indeed denied the refund initially.
Everyone: read this post again. More specifically, second-to-last screenshot and upwards.
@online7237 was initially denied full refund, despite stating there were 454 VMs and being perfectly obvious that such a large amount wouldn't be compatible with their understanding of dedicated cores.
They (Avoro) then tried to correct their hand by:
I think this may also have a name: greed.
All of my other opinions remain.
I highly doubt that a company of 15 people could be kept alive with this amount of money for several months in Germany. I have no doubts about German efficiency, but let's not exaggerate.
The proposed solution seems honest from my point of view.
Concerning dedicated cpu cores, I'm glad the debate is on the table. But it's not just a problem for this company, but also for its competitors.
So pointing the finger at one player won't help matters in my opinion.
The model seems to work for the typical customer of this type of service.
Everyone can make up their own mind now.
Quilibrium
Be very careful of closing the dispute, once closed you can not re-open, asking to close the dispute first is from the beginners scam book. Ebay sellers invented this one. The seller claims no risk but god knows what his definition of risk is and what is definition of no is at this price point /s we've already seen his poor attempts to spin this favourably
I also don't understand the exclusion of partially delivered, they delivered none of what they sold you, nothing was dedicated. Dedicated is not an ambiguous word despite what some on this community would claim. You should get a full and immediate refund, no exceptions.
Let the but, but, but, games continue..
Whats so hard about refunding a customer?
Agree, I think the forum admins should intervene here and ban this provider, they couldn't deliver, they just need to refund the OP in full, shouldnt take more than 24hrs, they can refill their paypal same day to cover the refund or arrange a bank transfer.
What I learned from OP and this thread is that I should order 100s or 1000s of root servers from Netcup and run quilibrium crypto nodes to test their limits of "dedicated" as well through empirical evidence.
Apparently people in the Quilibrium discord at look at the following hosts for nodes too:
I recently contacted netcup support because my rootserver G11 gb6 score dropped from 2000 to 1000. Here is their respond:
"We understand dedicated cores to be cores that are available on demand. If the performance is not utilised, other systems can use them. Our software continuously monitors the availability of sufficient cores. If a bottleneck occurs on a node, affected systems are migrated to other nodes.
If the stealtime per core is consistently > 3%, please contact us because something is wrong. This only applies to dedicated cores."
Even with netcup, you will have cpu steal.
Now I'm interested: the CPU is significantly slower, how much steal did you have within the VM at the time of measurement?
OP stated that netcup has 0 steal therefore it is dedicated, no matter what anyone says about it. OP has screenshots as proof
That doesn't make sense. You brought up a geekbench score and then they responded talking about steal. Geekbench doesn't even measure CPU steal.
Read what he said shill. The guy didn't even say anything about steal. He's talking about geekbench 6 which measures CPU and GPU performance.
I'm contacting them because not only about gb6 score but also steal time, 2 problems in one support ticket. And this is their respond. I'll share cpu steal screenshot in my next reply.
it doesn't matter, steal affects the performance. hence why its brought up
Netcup rootserver G11. From my zabbix monitoring stats, in last 7 days my RS G11 instance get average 1% steal, up to 6,4% steal. And at least 0,008% steal. top command rounded to 2 decimal so it show 0.00 in ssh.
https://imghippo.com/i/mo82b1717035378.png
NetCup language for root servers is very smartly worded.
I find the only issue with Avoro to be that they don't keep track of instantly available "cores". If they did, they would need to manually approve and set up such a large order or even deny it.
I remember @Advin used to have plans like 1 dedicated core + 3 burstable. Was that dedicated core reserved/allocated? Anyways, they don't mention any such thing now.
@faleddo confirming my Netcup Root Server GB6 single-core dropped from 2000 to 1000 recently
Well GB6 score for €0.84/month VPS is around 500 and it is pretty consistent
Looks like for Netcup, they ran out of stock for G11 root-servers. I guess the other quilibrium miners that OP mentioned gobbled them up:
The idea was that burstable cores would be automatically throttled with a script if the host node comes close to reaching 100%, leaving the dedicated cores always guaranteed. Yes, the cores were always guaranteed unless something went wrong. The dedicated cores were "dedicated" to you and you can maximize it 24x7x365. Everyone can maximize the dedicated cores on a host node and the CPU would not be at 100% utilization.
Even with a generous burstable core allocation, the host node never reached close to 100%, so the script was never activated. It was an alright idea, but we keep our host nodes under 100% utilization, so it doesn't really matter.
I can understand where Avoro is coming from that it is incredibly rare for people to be utilizing 100% of the CPU 24x7x365, almost every one of our (even shared) nodes hover under 50% utilization, it is mostly just the miners that mess it up.
When I advertise dedicated, it is possible for everyone on a host node to max their dedicated CPU allocation while still having some CPU be available. Even on our standard VPS plans, we try to keep 25% dedicated to your VM, although this is not always a guarantee (especially if you're a miner like in this case). It's incredibly rare that we have to throttle people unless it's someone mass purchasing VMs and using incredible amounts of CPU on them (on our Standard VPS).
CC - @dev_vps
Netcup RS G11 - April 20 2024
Netcup RS G11 - May 28 2024
If performance is cut in half but CPU steal is still < 3%, I guess it's still dedicated CPU :P?
I have a feeling throttling is being enabled on the host server
just a theory that NetCup is aware of what is going on and cpu power is being “streamlined”
Even if my Geekbench 6 score drops down to 10, but CPU steal is still less than 3%, I am still getting dedicated core. So I am very happy Netcup customer.
The lowest GB6 score I have seen with 4x Ryzen 7950x VPS is 50.
yes, just 50.
https://browser.geekbench.com/v5/cpu/22527213
That is excellent performance. Which provider is that? I would like to purchase.
The only way to get dedicated cores VDS is to get a server and slice the VDS among a small group.
Extraordinary GB performance by 16 core server NetCup
https://browser.geekbench.com/v6/cpu/6313701
I host dozens of wordpress sites, some with woocommerce installed. the performance is dropped. but for custom made apps (php, node.js) performance is very good. one of my custom made website handles about 300.000 visitor per month and processing ETL with millions stock exchange data.
Thanks!
Although, ”just have just” was meant to say ”should have just”, I was still shit-posting, but I believe that mistake made it a bit confusing