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Hello,
this is what we have to do, confirmed by our 15 years company age. Regarding taxes and how and why they are collected I can’t directly answer you as I’m not an accountant. I’m managing this sales thread.
I understand, but doing something for a long time doesn't mean that what is being done is correct. When providing services, the 'place of supply' for determining VAT is the customer's location. The general EU rules are that providing services to customers outside the Community is labelled export and exports are zero-rated (VAT exempt).
While each member state may have their own additional rules, the Italian government's official guidance is consistent that export of services is VAT exempt. The following screenshot is from the Ministry of Economy and Finance's website. They are clear that VAT should not be charged in this situation:
Source: https://www.agenziaentrate.gov.it/portale/web/english/vat-exemptions
I'll just say that it's always disappointing to see businesses charge customers VAT on VAT-exempt transaction and leave it at that.
I would not recommend getting a service from c1vhosting if your VPN/VPS is down on weekend as they claim and also on weekday such as today Monday no support available you will never get response nor they have proper support channel.
their system is buggy, after using them for 1 month i would not advice no one to get a service from them.
Hi, thank you for your feedback and I don't think it's normal but commenting on your experience under all our posts, even in threads that have nothing to do with it... it's really unprofessional and disrespectful.
Thanks bye!
@c1vhosting, cheer up!
As a public community user who tried one of your service i am obliged to advise others before they get in to similar situation as me.
We already beat the VAT horse to death in his first sales thread. TL;DR their system and accounting are not set up to properly handle non-EU customers.
There may also be ID verification requirements to ensure that an EU customer isn't pretending to be a USA customer to avoid the VAT and the host probably doesn't want to deal with that even if it means losing some clients.
The VAT collected from non-EU customers is likely either pocketed by the host (which is technically legal) or [foolishly] remitted to the Italian government, depending on how they do their accounting.
Holly cow, what kind of activity that makes sing person consumes 2tb in 3 hours?
BTW, I have a small video streaming website ~1000 visors/month, and it server roughly consume 2tb.
Maybe if you're downloading/uploading a lot of Ai models training data you may consume that much, but very few ppl interesting dong that
It depends on the usage
There’s a unlimited VPN for intensive usages 😎
How long does VPS open from payment to activation, my VPS has been waiting long time
C1V VPN IS THE BEST
ID#1772
Hello,
this is a VPN service with instant activation.
BANDWIDTH TRIPLED!!!
Hi, How many devices can be used simultaneouly and which countries are offered in VPN suite?
You should be reading all the complaints about this company before you join the crowd
And don't forget to view trust pilot 1 * review for your knowledge.
@c1vhosting
what do you think about this
You are lucky. I have been trying for 3 days, but there's still no successful connection. There's no sign of a refund either. This darn awful service provider.
>
One device per technology type available.
it is available in our DC in Pomezia (Italy)
you're everywhere
I think you need to ask us to check about networking via ticket
Chinese buyers should not buy their servers, the network delay is 700+. Support ticket response is very slow, only respond to your support ticket once a day, they have time to chat and post new offers here, but no time to answer your support ticket
I agree. Our route is not optimized for China.
By the way, we reply as soon as possible. Please note that we are handling a lot of requests here too, so it's harder to respond to everyone in a split second.
We are doing our best.
I would like a refund. Please process the refund to PayPal.
Anyone able to setup in Android mobile?
If yes, how?
Android seems not allowing L2TP anymore.
We're looking to get Wireguard or OpenVPN asap.
Oh no wonder..it does not work.....
Oh my..I don't use windows....only Android these days..
L2TP is older technology?
When can we have wireguard or openvpn?
How many users able to connect?
It was planned in Q1 2024. I'll try to get it earlier
One user per technology type (protocol) used
Please do more locations & enable port forwarding, you'll get many more customers, includes me. Hehe.
port forwarding how?
I mean, we are cgnatting the Clients now. How should we provide port forwarding if the address is dynamic?
Regarding location, we're looking for it.
you'll need a custom VPN client for that. Lol. Maybe more location at first.