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TerraHost Down
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PANIC SECOND TIME
I know it dosen't say much, it's ONE (two now lol) instance(s)
But isn't it funny how their network is shitting the bed
While @Calin is here chillin' liking posts with his homemade network
Just the contrast of it
This goes to show that everyone should setup some redundant system and not rely on one host.
Not too terrable after all
Someone dropped the tables.
Shortly after
5.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0Damn Bobby Tables at it again.
I started moving servers away from Terrahost when Epik bought them. Still had a few running but had already prepared for a move, so this just triggered it a bit sooner then planned. I had all services moved quicker then Terrahost fixed the problem, so now that they are back up I will most likely not move anything back.
Sad really, Terra was my favorite lowend provider, loved their panel and performance was always awesome.
Prices are a bit on the high side but Terra is great.
Hey guys. Sorry if folks feel there was a lack of communication. Truth is we did not expect any major issues during this maintenance.
We have redundant feeds. But when one of our routers shat itself we did the best we could, fixing the issue while posting on Terrahoststatus.com.
We probably could have posted updates in more channels, for instance twitter or facebook, it would only take time away from our work resolving the issue. That's why we focus on using Terrahoststatus.com.
But I do agree that the information upfront, regarding this maintenance could have been better. We have an option for clients to subscribe to these emails and we will double check why not everyone received these. It should perhaps be mandatory information for anyone, and instead have an opt-out feature only, as now its opt-in.
@terrahost I bet faith in humanity will be restored when you guys survive the Epik drama. Any reason for the cheapest VPS to be a bit on the expensive side compared to low end providers? I know your security and everything is premium but it still feels a bit expensive.
How is their security premium?
Breaking into Florins home is easier.
It has been blessed by holy pastor Rob Monster. No hackers or thiefs will dare approach.
Yeah, well, premium compared to Hetzner that's rougly half?
Yeah I mean Epik has only been hacked once and it was like a decade ago (2 years ago)
8
I’m thinking more like 7
More like 0
Tree fiddy
Not to be confused with @treesmokah
No its always 8 or yellow
Good to hear. Opt-out is the way to go for important notifications like scheduled maintenance.
As usual, people being dramatic about "straw that broke the camels back" when their single VPS hosting their super important blog goes offline for an hour like its the apocalypse. When you signed up and agree to an SLA, did you forget? If they fall below that, make a ticket and they should credit you.
Anyways, if you operated some serious service, where is your redundancy, failover, backup, disaster recovery plan, etc? Even Terrahost KC location was still up no problems.
For me, unscheduled downtimes have been very rare, terrahoststatus.com is nice and informative, and I don't put all my eggs in one basket, so this incident did not have any significant impact to me. I'm satisfied and will stick with Terrahost.
As usual, we've got people making assumptions and not reading the other items and context of what someone was saying.
Yes, this was the "straw that broke the camel's back" for me, and I'm cancelling my services at Terrahost, but there were several other reasons leading up to this. Of course, anyone is entitled to have their different opinions and do what they want. I understand and respect that.
And BTW, I never said in my case it was a VPS for a "super important blog" or said it was "the apocalypse." I never gave details what services I have at Terrahost.
In my case, to summarize it in one place, I'm personally leaving Terrahost because of the following:
And yes, item 14 can happen with any provider, and maintenance happens with every provider, but after all the other stuff, yes, that poor communication prior to and at the time of the outage is what "broke the camel's back" as the saying goes. But there were several things before that and leading up to that. I had already migrated all my stuff out of Epik (which was a pain in the neck), except for Terrahost, and this was the last bit to push me over the edge.
Anyway, it doesn't really matter. Who cares what I do. I generally like Terrahost and was really hoping Epik would make a really positive move in the right direction. And yes, when the dust settles with Epik, I might come back to Terrahost. For now, it's not for me. If you feel like staying, go for it. But in all fairness, your characterization of what I said in this thread what not accurate.
And for the record, I'm happy that Terrahost came into the thread and apologized for the lack of communication. For me, it doesn't change the larger issues leading up to this, and I've made my decision, but I totally get why people will stay with Terrahost. Again, I wish them all the best, and wish they never got involved in Epik in the first place. Then I'd still be a customer.
Cheers to everyone.
@Arkas uncle sam. Let's close the post, we are driving a rail road on this.
We will open another one, when another issue comes, or we go into panic.
If enough people want to I can close it.
You're a good guy, I appreciate you always paying attention. Feel free to close it if you feel it is best. I don't have anything else to say, lol. I think I hit my word count again today.
The "issue" of downtime specifically is done and over.
Hope you all have a great day. And cheers again.
Ok, closing thread