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IONOS VPS don't offer IPv6
Hello!
My customer was already using their hosting services and they started to ask for 7€/mo to maintain PHP7.4 support since March (honestly Prestashop 8 with PHP8 isn't ready yet for production). So I had to move their shop to a VPS plan, and I chose the S tier to have plenty of resources.
The VPS didn't come with IPv6 and I tried to add one from the panel, but all options were greyed out. I contacted via phone with them and they confirmed that the new plans from mid-May onwards don't allow any more than one IP to be set (so no IPv6 either).
So here I am, 2023 and my customer's website lost IPv6 support.
Any similar experiences to mine?
Regards.
P.S. I've asked moderation to move the thread, not sure why it was posted in Requests instead of Providers. Sorry for that!
Comments
They do have the "Cloud VPS" which is overpriced and has no IPv6, but also the "regular" cheaper VPS package, that does have IPv6.
Do you got the regular one or the Cloud one?
They tried to lure my customer to the cloud one, but I cancelled that and set up the regular VPS line as he won't need scalability at all.
EDIT: But I think the new regular VPS are also setup in the same cloud panel, so... It's the "VPS Linux S" from here but located in Spain: https://www.ionos.co.uk/servers/vps
These should have IPv6, if you go on Network, you should be able to allocate IPv6.
Maybe its the Location.
I tried, but it's greyed out. Customer support just said adding another IP address isn't planned for the time being (and IPv6 counts as an extra IP address). Maybe it's the location as you said.
The screenshot is in Spanish (I couldn't find the language selector), but you can see here everything's disabled and "advanced" is just reverse DNS config:
I recommend using tunnelbroker.net as a temporary solution until you decide to buy another vps from another provider
IONOS is the worst provider for any service you could possibly get. You couldn't pay me to use any of their services. Leave now and never look back.
While IPv6 is a hard requirement if I were starting a VPS host (which I have at my host Qeru), tunnelbroker.net is great if you have a v4-only VPS.
One warning about IONOS: while I do quite like the quality of their VPS, they require a phone call to cancel a service! I waited for ~30 minutes before getting connected to an agent. If you don't, then they will remove the cancellation request and continue charging you.
No IPv6 hall of shame
Include IPv6 for no extra cost on every plan in every location to get delisted.
And xrea.com idcf.jp
In other words, GMO and Softbank. It's for Japan.
Out of curiosity, you should warn them that their help pages are (deliberately?) misleading/deceptive. The vServer/VPS help pages explain how to add IPv6, but the instructions are impossible to follow for they have disabled this functionality.
Not very serious, so un-German of them.
As a general rule, keep away from Ionos/1&1 - they are circling down the toilet bowl since 2020.
they do offer ipv6 but they dont make it easy to get one added
No they don't anymore, not with their VPS line.
1&1 have been like that for a very long time. I had issues with them spanning back many years, probably looking at around 10 years back now (if not more). They've always been difficult to deal with IMO.
So here you are, 2023, and you don't use CloudFlare or a similar service for IPv6 support.
Oh yeah, native IPv6 without ugly dirty crappy hacks is soooo 1995.
No, but it's stupid to come here and complain about it when it can easily be fixed with a free service.
Unless one has little use of IPv6, tunneling hardly "fixes" anything. Makes just things more fragile, problem-prone, and tricky to maintain. (As for going with Cloudflare, well... it's Cloudflare. )
Yeah, Cloudflare's automatic IPv4/IPv6 gateway is really complicated.
SparkPost was recently renamed to MessageBird.
According to some tech support guy at Ionos, the lack of IPv6 on their cheap VPS line is only temporary, due to some reworking of their billing/management UI. It should be back at some point.
Let's see how far it flies. #EinfachGeduldHaben
Any body here uses Ionos Load Balancers?
Had written them and Strato an E-Mail with this question six weeks ago.
Ionos answered with "It is planned, but without a date. please buy a cloud server."
Strato with: "not planned, who needs IPV6 anyway?"
So you know the website better than me, then. CloudFlare (free tier) was blocking the payments so it had to be disabled, then I tried to config a native address and...
You will be the first to know when we have IPV6 fully implemented.
Yeah this isn't a recent issue at all. 1&1 has been terrible forever which is likely when they re-branded as IONOS in the first place. Better to hear a company has "only been bad for a few years" than 10+ years.
Wait until you have to cancel your ionos plan .. that will be a pain too 🤣
It’s sounds that they will charge for IPv6 as superior service with new IPv6 addresses 😂😂😂
Isn't IPv6 like dead/obsolete now? You still need 6to4 gateways to communicate with the rest of the world so there is no real gain.