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[UPDATE] Epik as a registrar

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Comments

  • emghemgh Member, Megathread Squad
    edited May 2023

    @Don_Keedic said: How is this not outright fraud?

    A very hard question to answer resonably, because that's precisely what it is: fraud.

    How did you pay? Chargeback.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Don_Keedic said: I paid for a domain renewal 2 weeks before the domain was set to expire. Fast forward two weeks, in the middle of a presentation, poof, gone. Didn't think anything of it because I've never in my life paid for renewal and had it go sour - thought the server died or my internet shat out. Nope, it was just my domain expiring and set to a parked page with Epik branding.

    So have they processed any com/net/info renewals yet?

    Francisco

  • ArkasArkas Member, Retired Moderator

    @treesmokah said: but think about ze jews!

    You really want to get another warning?

    Thanked by 2emgh Mumbly
  • emghemgh Member, Megathread Squad

    @Francisco said: So have they processed any com/net/info renewals yet?

    Does ICANN show renewal/registration statistics per registrar?

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @emgh said: Does ICANN show renewal/registration statistics per registrar?

    I don't see why ICANN would have that tabulated. They're only going to act on complaints, they aren't the mob knocking on your door wondering why some users didn't renew. They only come looking when complaints come in, or if I guess a TLD reports you for being a deadbeat.

    All registered domains are available via a data dump/csv that ICANN provides, so someone could walk that data and track that.

    Francisco

  • DPDP Administrator, The Domain Guy

    @Francisco said:

    @Don_Keedic said: I paid for a domain renewal 2 weeks before the domain was set to expire. Fast forward two weeks, in the middle of a presentation, poof, gone. Didn't think anything of it because I've never in my life paid for renewal and had it go sour - thought the server died or my internet shat out. Nope, it was just my domain expiring and set to a parked page with Epik branding.

    So have they processed any com/net/info renewals yet?

    Francisco

    No, because I had a gem waiting to be renewed as well.

    Paid for it, still no renewal, and they made me imagine being in some queue waiting to be processed.

    So before they go poof, I asked for a refund to my PayPal, they agreed, but a few days later I found out they had left it in the form of account credits.

    With that, I decided to move whatever I had there, out, and leave some which I'll probably let go in the days or weeks to come.

  • @Arkas said:

    @treesmokah said: but think about ze jews!

    You really want to get another warning?

    if you feel like I've broken any rule, go ahead.

  • @Francisco said:

    @Don_Keedic said: I paid for a domain renewal 2 weeks before the domain was set to expire. Fast forward two weeks, in the middle of a presentation, poof, gone. Didn't think anything of it because I've never in my life paid for renewal and had it go sour - thought the server died or my internet shat out. Nope, it was just my domain expiring and set to a parked page with Epik branding.

    So have they processed any com/net/info renewals yet?

    Francisco

    Negatory.

    I can't speak on .INFO TLD.

    The only "successful" domains I had renewed were .ME and .XYZ (which I ended up transferring away) but .COM/.NET are definite no-go's.

    Trustpilot/Twitter seem to be echoing the same issues.

    Here's my invoice for my most recent store credit purchase:

    Feel free to verify with your favorite registar to see that "epiksucks.net" is still available to purchase..even though I paid for it (with store credit) from Epik yesterday.

  • Don_KeedicDon_Keedic Barred
    edited May 2023

    @emgh said:

    @Don_Keedic said: How is this not outright fraud?

    A very hard question to answer resonably, because that's precisely what it is: fraud.

    How did you pay? Chargeback.

    Chargebacks are denied do to their "explicit refund policy agreed upon checkout"

    Like I said, best case scenario - you get in store credit that you can't use or rather you can use it, you just won't get anything.

  • emghemgh Member, Megathread Squad

    @Francisco said: I don't see why ICANN would have that tabulated. They're only going to act on complaints, they aren't the mob knocking on your door wondering why some users didn't renew. They only come looking when complaints come in, or if I guess a TLD reports you for being a deadbeat.

    Yeah I guess.

    Just a thought because The Swedish Internet Foundation publish basically everything, but I guess that's not the norm.

    https://internetstiftelsen.se/en/domains/domain-statistics/registrars-se/
    https://internetstiftelsen.se/en/domains/domain-statistics/registrars-nu/

  • Continued saga:

    Waited 6 days for "epiksucks.net" to "process" , still hasn't (Day 9). Put in a ticket on this past Friday (6 days after ordering) asking for another refund. Still haven't heard anything. Once I get this refund, I'm going to attempt to buy some janky ass TLD (that isn't .com/.net) and see if those are affected as well.

    So again, anyone looking to deal with EPIK, I'd steer clear. If you're in the "process" after purchasing your .com/.net and the domain name is important to you, register it elsewhere. Don't worry, there's no "lock" on the purchase like they'd lead you to believe... it's still readily available to purchase elsewhere (unless someone snatched it up while you were waiting.)

  • LowEndBox just published a follow up to this story.

    It takes a fairly detailed look at the court documents as well as establishing TerraHost is in fact still owned by Rob Monster.

    Also, includes what Epik was sold for, and their publicly stated debt:

    Click here to give it a read.

  • emghemgh Member, Megathread Squad

    @Don_Keedic said: Don't worry, there's no "lock" on the purchase like they'd lead you to believe

    Where/how do they imply this?

  • epicsucksepic.net :D

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