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Your data is still there,
I'd probably set up another brand quickly offering similar packages for low end users as a "rescue" solution.
We do, but I've been unable to get hold of him.
I'd probably set up another brand quickly offering similar packages for low end users as a "rescue" solution.
glad it's I'd wait to see what happens, but anyway I don't feel like I would pay an annual fee once more and for a new company before even getting 6 months of my current (replace) annual one.
Is your new brand QualityServers.co.uk?
Haha, no. I actually regretted getting out of this market as it was quite a fun one to be in. Looking back I think we could have done a lot better if we automated everything and offered it as a completely unmanaged service, on new hardware. So, three mistakes, three lessons learned. I think that's the key to a successful low end host - good hardware, zero tech time.
Anyway, I'm not jumping to anything here. It depends if it's what people want and what's happening with Daimon's company. I'm not going to set up another brand for the sake of it.
Yes
Website still down, aside from everything else! WTH?
We really need to know from Daimon if he's going to fix the issues or is closing down or anything else, don't we?
Perhaps @jtodd knew anything for sure, if they will close or not?
I will have an update for you this afternoon. I am speaking to Amol, the co-owner of DMBHosting.
Amol has:
- Authorised transfer of customers (where possible) and servers to UKCloud Ltd
- Authorised the release of information about DMBHosting's situation
This is since he as the co-owner of DMBHosting has not heard from Daimon for over a month, so we are unfortunately assuming that his personal situation is such that he can't continue with DMBHosting, which is also reflected by the contact I have had with Daimon.
We will be launching a new brand, ExpertVPS with similar plans to DMBHosting, using similar hardware for OpenVZ and will be working with the Xen clients to offer them something either on our cloud or on OpenVZ.
This is because the OpenVZ server used by DMBHosting is new, good hardware, whereas the Xen one is older and needs replacing to offer a high level of service.
Another update to follow regarding how customers should proceed.
So when rolling out ExpertVPS, will this mean I've to get a yearly contract with the fear that it might be cancelled again after just 1,5 months because you concentrate on high end-users with the cloud, again? Or is there some kind of certainty?
Nabo
A lot of people are going to have that concern unfortunately. Nobody is going to be forced to get a yearly contract if they don't want one and we're using much better hardware this time around, so things like disk failures won't be show stoppers. Also we're focussing on completely unmanaged servers, so we'll have more time.
Will you be able to retrieve our data if we choose not to move to ExpertVPS? As I'm not interested in using a VPS for hosting my site data any more, I'm tempted to just move to shared hosting, so I will need my data back.
@croxio5 my VPS on the Xen node is up. If yours is up, just copy the data off.
@jtodd
To clarify, if possible:
Will current customers of DMBHosting have their current packages continued (in some form) once migrated to ExpertVPS, without the need to re-pay?
>
This.
Will current customers of DMBHosting have their current packages continued (in some form) once migrated to ExpertVPS, without the need to re-pay?
I'm going to try and do this without anyone having to re-pay, though it will depend on what their billing system has to show, which is offline now. I'm trying to get it back online, then I'll have a poke around and see what we can do.
It's called investment. ;-)
I'm somewhat curious to know why this partner didn't keep dmbhosting running. He obviously has executive access/priveleges, otherwise he wouldnt have authority to take dmb's client base to make his new brand.
Personally, I would like to hear from this chap directly before I decide if I want a new company to have my contact info.
At least somebody thinking about the clients! Thanks @aldryic!
Excuse me?
Heh... excuse what? Is obvious
We won't be taking it over. I would advise you to keep trying to get hold of Daimon.
Which is it? It can't be both and neither.
One part of me says Bite it and other part says Spit it. can i do both anyways?
The whole story stinks!
Well, all I can say is, this "partner" for dmbhosting did nothing to keep the company alive in Daimon's absence. Nor has he made any appearance here to explain things publicly. Apparently he has no problems with starting a new company, however...
My problem in this is that if he was part of the failure of the first company, why would I trust the second? Yes, I was a dmbhosting client... and while I don't want any type of compensation, an explanation at the least would be courteous. No offense to you, @jtodd, but it sounds like you'll be taking on this new brand pretty much solo.
Hmm, this co-owner of DMBHosting - does he have authority to authorize anything? Is he officially registered as a co-owner at the Companies House?
Seems to me what is being done here could have legal consequences in the future. And it also seems to me that Daimon is the only person who can authorize anything.
aldryic
I tried to get a few techies on-board but they too backed out. I have been trying constantly to get in touch with Daimon, but haven't found any luck yet.
aldryic
I tried to get a few techies on-board but they too backed out. I have been trying constantly to get in touch with Daimon, but haven't found any luck yet.