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Where to report spam in Germany?
I am receiving spam from Contabo customer. He is spamming like crazy. I contacted Contabo multiple times, including abuse dept, and no luck. They acknowledged it, but still spamming all company's mailboxes.
I reported here eco.de. Maybe some possibilities to contact police online (I am in another country) or something like that exists in Germany?
Comments
What exactly did their abuse department say?
It says nothing. No reply. I contacted them on Twitter. They always say, to contact abuse dept. So dead end.
In Twitter, once they said, that abuse dept received and took measures, but nothing like that, still spamming from same IPs and gets even new.
You need to send an email. Forget twitter, that's a social media account, they wont do anything
how about blocking their asn or ips ?
Yes, I contacted here many times, [email protected] [email protected]
and no reply and no measures.
Contacted from multiple accounts, no luck
I would like to solve this by blocking spammers. Or reporting Contabo somewhere if they permit spam. If any idea, pls suggest where.
then begin with SpamHaus, then choose a few of the following:
cbl.abuseat.org - Composite Blocking
b.barracudacentral.org - Barracuda Reputation Block
dnsbl.spfbl.net - DNSBL SPFBL
red.uribl.com - URIBL red
grey.uribl.com - URIBL grey
black.uribl.com - URIBL black
multi.uribl.com - URIBL multi
dnsbl.dronebl.org - DroneBL
rbl.abuse.ro - abuse.ro RBL
spam.dnsbl.anonmails.de - DNSBL
cblplus.anti-spam.org.cn - China Anti-Spam Alliance
dnsbl.anticaptcha.net - dnsbl.anticaptcha.net
mail-abuse.blacklist.jippg.org - JIPPG`s Relay Blackhole
rbl.blockedservers.com - BlockedServers
bl.blocklist.de - www.blocklist.de
list.blogspambl.com - Blog Spam Blacklist
dnsbl.calivent.com.pe - dnsbl.calivent.com.pe
dnsbl.cobion.com - IBM DNS Blacklist
bogons.cymru.com - Bogon
torexit.dan.me.uk - dan.me.uk (only tor exit nodes)
rbl.dns-servicios.com - rbl.dns-servicios.com
dnsrbl.org - DNSRBL - The Real-time Blackhole List
bl.drmx.org - DrMX
rbl.efnetrbl.org EFnet - TOR
spamsources.fabel.dk
dnsbl.zapbl.net - ZapBL DNSRBL
bsb.empty.us - Blog Spam Blocklist (empty.us)
bsb.spamlookup.net - Blog Spam Blocklist (spamlookup.net)
fresh.spameatingmonkey.net - Spam Eating Monkey SEM-FRESH
multi.surbl.org - SURBL multi (Combined SURBL list)
uri.blacklist.woody.ch - Woodys SMTP Blacklist URIBL
dynip.rothen.com - Dynip Rothen List
ban.zebl.zoneedit.com - ZoneEdit deny DNS services domains
dob.sibl.support-intelligence.net - The Day Old Bread List (aka DOB)
rhsbl.rymsho.ru - Rymshos RHSBL
uribl.abuse.ro - abuse.ro URI RBL
Spamhaus and others do not accept reports, only if they receive it on their spamtraps.
Also, it will not stop spam operations (Spamhaus can interrupt, yes, but not possible to submit to them. Other lists are neglectable).
I need some org in Germany to report it
The authorities don't have resources to handle every single spammer.
Eco.de are only going to do something if they get many complaints against Contabo.
Report them to blacklists and block the senders IP addresses.
Just do a @jar and send the headers of every single spam mail to the parent company then block the ASN.
so in summary nothing is possible to do?
Weird, all these gdpr, laws in Germany and at the end - permitted spam operation in the center of europe and nothing possible to do, only if living inside can call the police. Hoster knows and probably approves.
They host a known spammer, top 50 in spamhaus.
I managed to block it in the US and even list its IPs on spamhaus, but cannot do the same trick in Germany.
The fact that nothing is done, doesn't mean it's permitted although it might suggest that. I am sure, if you seek legal advice some options would be lined out to you.
Whether or not it is (financially and time-wise) worth pursuing those options is another thing. On Reddit, recently some tourist said their phone was stolen in Madrid city center and Starbucks wouldn't show them CCTV without the police asking them to, and the police, on the other hand, did not find any motivation to pursue it further, either. That doesn't make the theft legal, however, it shows that authorities (and companies) are only willing to go so far for "smaller" issues.
Anyway, if you were to present Contabo with a court order, or your lawyer gets in touch with them, I am sure your problem will be addressed. Until then, good luck though.
Yes generally, I have tried to block Indian spammers from a DC before but most of them do not care as long as the money keeps coming.
Yep, agree. Only stuff like court order will work.
If someone ignores an abuse report you can always send it to their upstream(s) if you're really keen to get it stopped.
Or just blackhole all traffic from them. Up to you. One might work, the other will work.
Can try this one. Who is their upstream?
You'll be able to find out from bgp.
https://bgp.he.net/ is useful for checking that sort of thing, as is https://bgpview.io/
Though you might be better just blocking them and being done with it.
https://bgp.he.net/AS51167 this one right?
So contact all these Level 3, Telia ?
Can try, have time and enthusiasm, to see if possible this way
Sure, just don't set your hopes too high. Probably they'll forward your report at most; but maybe it'll be taken more seriously if you're lucky.
Did you include the spam mail header and other needed information in your report? Could you please show a sample of your report?
I never understood why some suggest forwarding spam to us, you are not my customer and small, the only thing you will achieve is to get blacklisted. Or do other tier-1 handle that different?
Yes, report looks like that
Then I add headers and attach .eml. I think this is enough to identify and block.
Maybe need to attach reports to IP in blacklists. But I can't catch this spammer into spamhaus in the EU, only in the US have some possibilities. Other lists are negletable, have very low impact on hosters. Spamhaus yes, they hate it.
With spam I'd anticipate nothing would come of it, or at most the upstream would forward it to their customer which might encourage them to take action.
This is why I said the sure fire way to resolve OP's issue is just to block the problematic network.
no we don't do that, this is not GDPR compliant
If you detect the recurring and massive spam from the same IP address(es), You can block them easily directly with your "firewall solution".
You can also report it to the abuseipdb.com (it's a public, generic abuse blacklist). Should post some log sample / email header sample (evidence) in your report.
This db is good, but it has no impact on hosters or any mail server
Just block the ips, no nuclear science, reporting them to the Authorities isn't gonna do anything, authorities don't care about some random spam emails, think logically
I'm fighting this particular spammer from spamhaus top 50. So have time and enthusiasm for this nuclear science.
The issue with spammers is...you're never going to win. So lets say contabo blocks his account and suspends his service. Then what? You think you won? He'll just move to a different provider and it starts all over again.
Are there always such people? ^