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HostHatch is ignoring refund now?

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Comments

  • add_iTadd_iT Member
    edited September 2022

    They support is running but take a time, in my personal experience almost of them resolve my issue although it is not great and took a few days or week

    If just a few days or week reply in support is shit how was with the other provider that reply even in a month's ? even most of them did not have resolution, how we call that ?

  • I really don't understand companies who are so desperate to be cheap they can't provide basic support - in this case its the users fault to a degree for late payment but a new server should be provisioned so its a 50/50

    If you're unable to deal with a basic part of running a hosting company its time to give up, especially when it happens every week

  • I just got my money back in credits with $1.50 lost. What I've learned from this is never pay for for late invoice if server is already terminated.

    Thanked by 1JasonM
  • @BetaMaster said:
    I just got my money back in credits with $1.50 lost. What I've learned from this is never pay for for late invoice if server is already terminated.

    You should be learning to deal with proper companies that don't need a LET topic to bother speaking to you 🤣

  • BetaMasterBetaMaster Member
    edited September 2022

    @chria838373 said:

    @BetaMaster said:
    I just got my money back in credits with $1.50 lost. What I've learned from this is never pay for for late invoice if server is already terminated.

    You should be learning to deal with proper companies that don't need a LET topic to bother speaking to you 🤣

    I know this will happen, but still I have servers with them. I have no choices unless I want a bad ending. At least, I got my problem solved thanks to LET.

  • hosthatchhosthatch Patron Provider, Top Host, Veteran

    @JabJab said: also it's weekend, billing in 99.95% places don't work over weekend

    Yes.

    @BetaMaster said: At least, I got my problem solved thanks to LET.

    No.

  • add_iTadd_iT Member
    edited September 2022

    @BetaMaster said:

    @chria838373 said:

    @BetaMaster said:
    I just got my money back in credits with $1.50 lost. What I've learned from this is never pay for for late invoice if server is already terminated.

    You should be learning to deal with proper companies that don't need a LET topic to bother speaking to you 🤣

    I know this will happen, but still I have servers with them. I have no choices unless I want a bad ending. At least, I got my problem solved thanks to LET.

    @BetaMaster lucky that you just dealing with this provider and glad issue has been resolved, in the other hands you will got bashed and harassment just because sharing your issue :)

    Thanked by 1BetaMaster
  • BetaMasterBetaMaster Member
    edited September 2022

    @BetaMaster lucky that you just dealing with this provider and glad issue has been resolved, in the other hands you will got bashed and harassment just because sharing your issue :)

    Thanks @add_iT, I'm just like to hear about other's opinion, perspective and solutions before making a decision. So, I won't make unnecessary mistakes at the end.

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