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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More

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Comments

  • ss0613ss0613 Member
    edited July 2022

    hello,
    Can't access control center,
    The page says "Operation Timed Out After 90001 Milliseconds With 0 Bytes Received",
    Log in to the Control Panel, the status prompts "unknown",reinstalling the vps also not working,unable VNC.Please help me solve the problem, thanks.

    Ticket Created #160203

    @VirMach

  • jaxojaxo Member

    @ss0613 said:
    hello,
    Can't access control center,
    The page says "Operation Timed Out After 90001 Milliseconds With 0 Bytes Received",
    Log in to the Control Panel, the status prompts "unknown",reinstalling the vps also not working,unable VNC.Please help me solve the problem, thanks.

    Ticket Created #160203

    I'm in the same situation as you and still haven't recovered.

  • bustersgbustersg Member

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

  • jaxojaxo Member

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

  • ss0613ss0613 Member

    @jaxo said:

    @ss0613 said:
    hello,
    Can't access control center,
    The page says "Operation Timed Out After 90001 Milliseconds With 0 Bytes Received",
    Log in to the Control Panel, the status prompts "unknown",reinstalling the vps also not working,unable VNC.Please help me solve the problem, thanks.

    Ticket Created #160203

    I'm in the same situation as you and still haven't recovered.

    Which node are you on? I am in SJCZ004.
    I've been offline for a few months, can I compensate for the time?

  • jaxojaxo Member

    @ss0613 said:

    @jaxo said:

    @ss0613 said:
    hello,
    Can't access control center,
    The page says "Operation Timed Out After 90001 Milliseconds With 0 Bytes Received",
    Log in to the Control Panel, the status prompts "unknown",reinstalling the vps also not working,unable VNC.Please help me solve the problem, thanks.

    Ticket Created #160203

    I'm in the same situation as you and still haven't recovered.

    Which node are you on? I am in SJCZ004.
    I've been offline for a few months, can I compensate for the time?

    I'm fine, I just lost contact for a few days.

  • DanSummerDanSummer Member

    @jaxo said:

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

    it's back up and working now.

  • jaxojaxo Member

    @DanSummer said:

    @jaxo said:

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

    it's back up and working now.

    SJCZ004 is not work.

  • bustersgbustersg Member

    @DanSummer said:

    @jaxo said:

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

    it's back up and working now.

    Yes Status says online but the vps is not.
    I tried using old and new IP. neither can be SSH into or ping reachable.

  • bustersgbustersg Member

    @bustersg said:

    @DanSummer said:

    @jaxo said:

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

    it's back up and working now.

    Yes Status says online but the vps is not.
    I tried using old and new IP. neither can be SSH into or ping reachable.

    Is it that once ryzen-ed, must Reinstall OS and start from scratch?

  • netrixnetrix Member

    @bustersg said:

    @bustersg said:

    @DanSummer said:

    @jaxo said:

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

    it's back up and working now.

    Yes Status says online but the vps is not.
    I tried using old and new IP. neither can be SSH into or ping reachable.

    Is it that once ryzen-ed, must Reinstall OS and start from scratch?

    No, old OS still can be used

  • netomxnetomx Moderator, Veteran

    Thanks @VirMach , mine's working now

  • bustersgbustersg Member
    edited July 2022

    @netrix said:

    @bustersg said:

    @bustersg said:

    @DanSummer said:

    @jaxo said:

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

    it's back up and working now.

    Yes Status says online but the vps is not.
    I tried using old and new IP. neither can be SSH into or ping reachable.

    Is it that once ryzen-ed, must Reinstall OS and start from scratch?

    No, old OS still can be used

    I login via virmach VNC and can see my data intact even username.
    however when i go ifconfig > the IP is still old non-ryzen IP (not the new ryzn IP reflected in the control panel) BUT i cannot ping both IPs.

    any help? thanks

  • NJa64FNJa64F Barred

    @VirMach

    thanks for the reply.
    I have seen some movement on my issue but still cant access VPS

    The VPS is no longer locked.
    It is listed as Offline . Node RYZE.TYO-C035.VMS
    Both IP addresses are listed. The old one and the new one.
    VNC access states 'access denied'. likely because VPS is unreachable
    I have clicked 'Reconfigure Network' and it states it succeeded.
    I have clicked 'Reboot' several times.
    Troubleshooter states 'Your server's host node appears to be down'
    thanks again

    @VirMach said:

    @jperkins said:
    My Buffalo based vm been down for about 4 hours. I previously got an offer to migrate but didnt pursue it as I have a rDNS and open port 25. Node is showing as locked. control panel says node under maintenance. Control panel lists an unreachable IP that appears to traceroute to JP . 45.66.128.xxx.static.xtom.com

    I cant complain overall I'v had this KVM-Special-4 for several years and support has been good. I hope the rDNS and open port 25 follows to my new ip and my data is migrated.

    Data will migrate, rDNS won't follow, port 25 will be open after migration, we haven't implemented any blocks at this time.

  • bustersgbustersg Member

    @bustersg said:

    @netrix said:

    @bustersg said:

    @bustersg said:

    @DanSummer said:

    @jaxo said:

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

    it's back up and working now.

    Yes Status says online but the vps is not.
    I tried using old and new IP. neither can be SSH into or ping reachable.

    Is it that once ryzen-ed, must Reinstall OS and start from scratch?

    No, old OS still can be used

    I login via virmach VNC and can see my data intact even username.
    however when i go ifconfig > the IP is still old non-ryzen IP (not the new ryzn IP reflected in the control panel) BUT i cannot ping both IPs.

    any help? thanks

    Think i found the problem?
    I am inside Virmach VNC in my server and ping to google.com and 8.8.8.8 failed
    traceroute 8.8.8.8 end after 1st hop.

    means my vps is not able to access Internet yet?

  • NJa64FNJa64F Barred

    If you provide your vnc info to a linux geek this sounds fixable . lol
    probably supplying your os and release would help. and additionally if you were setup on dhcp.

    Here is the link virmach provided on their status page for this issue. I did not read it to see how applicable it would be as I mentioned above there are variables you have not provided

    https://devconnected.com/how-to-change-ip-address-on-linux/#:~:text=To change your IP address on Linux, use the “ifconfig,use the CIDR notation directly.

    @bustersg said:

    @netrix said:

    @bustersg said:

    @bustersg said:

    @DanSummer said:

    @jaxo said:

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

    it's back up and working now.

    Yes Status says online but the vps is not.
    I tried using old and new IP. neither can be SSH into or ping reachable.

    Is it that once ryzen-ed, must Reinstall OS and start from scratch?

    No, old OS still can be used

    I login via virmach VNC and can see my data intact even username.
    however when i go ifconfig > the IP is still old non-ryzen IP (not the new ryzn IP reflected in the control panel) BUT i cannot ping both IPs.

    any help? thanks

  • totototototo Member

    @bustersg said:
    I login via virmach VNC and can see my data intact even username.
    however when i go ifconfig > the IP is still old non-ryzen IP (not the new ryzn IP reflected in the control panel) BUT i cannot ping both IPs.

    any help? thanks

    Try "Fix Internet/ Reconfigure Network" in the billing panel.
    Or did you change the DHCP settings, default gateway settings, etc.?

  • bustersgbustersg Member

    @jperkins said:
    If you provide your vnc info to a linux geek this sounds fixable . lol
    probably supplying your os and release would help. and additionally if you were setup on dhcp.

    Here is the link virmach provided on their status page for this issue. I did not read it to see how applicable it would be as I mentioned above there are variables you have not provided

    https://devconnected.com/how-to-change-ip-address-on-linux/#:~:text=To change your IP address on Linux, use the “ifconfig,use the CIDR notation directly.

    @bustersg said:

    @netrix said:

    @bustersg said:

    @bustersg said:

    @DanSummer said:

    @jaxo said:

    @bustersg said:

    @DanSummer said:
    @VirMach NYCB040 is not booting.

    same here on NYCB040

    so uncomfortable

    it's back up and working now.

    Yes Status says online but the vps is not.
    I tried using old and new IP. neither can be SSH into or ping reachable.

    Is it that once ryzen-ed, must Reinstall OS and start from scratch?

    No, old OS still can be used

    I login via virmach VNC and can see my data intact even username.
    however when i go ifconfig > the IP is still old non-ryzen IP (not the new ryzn IP reflected in the control panel) BUT i cannot ping both IPs.

    any help? thanks

    Are we suppose to use the new assigned IP or the old non-ryzen one?
    I can change the IP myself coz there is always the VNC to fall back to.
    I just need confirmation to use new or old IP now.
    Thanks for your guide. =)

  • NJa64FNJa64F Barred

    I would think it is the new one as your node did change, right?. If you need more help maye you should open another thread on here and @ me and I will try to help

    Thanked by 1bustersg
  • 2021111420211114 Member

    @VirMach said:

    @VirMach said: I did see your comment, and when you mentioned keys, one year effort, $1000, I did take a quick look at your ticket at the time. Then I realized you were saying no email notification when we did send one in your case, and that you were

    I just noticed my reply here got cut off.

    I think I went into how you were saying the data is important but it was an outage report and a network issue maybe and how we were working on it and waiting for DC for a long time. I don't remember, sorry. The message was definitely a lot longer and wasn't just about no email notification portion.

    Die Angelegenheit ist geklärt und es ist kein Schaden entstanden. Bitte sorgen Sie dafür, dass alle Dienste so schnell wie möglich wieder normal funktionieren!

  • FrankZFrankZ Barred
    edited July 2022


    To remind us of the good times :)

    Thanked by 4mrTom tototo plumberg FAT32
  • jaxojaxo Member

    @VirMach Operation Timed Out After 90001 Milliseconds With 0 Bytes Received
    Control Panel User Is value658840.But I Can't Login.

  • brueggusbrueggus Member, IPv6 Advocate

    @20211114 said:

    @VirMach said:

    @VirMach said: I did see your comment, and when you mentioned keys, one year effort, $1000, I did take a quick look at your ticket at the time. Then I realized you were saying no email notification when we did send one in your case, and that you were

    I just noticed my reply here got cut off.

    I think I went into how you were saying the data is important but it was an outage report and a network issue maybe and how we were working on it and waiting for DC for a long time. I don't remember, sorry. The message was definitely a lot longer and wasn't just about no email notification portion.

    Die Angelegenheit ist geklärt und es ist kein Schaden entstanden. Bitte sorgen Sie dafür, dass alle Dienste so schnell wie möglich wieder normal funktionieren!

    Vielen Dank für Ihr Verständnis. Ihre Zufriedenheit ist uns wichtig. Ich möchte diesen Teppich nicht kaufen. Da wird das Hühnchen in der Pfanne verrückt!

    Thanked by 1FrankZ
  • bustersgbustersg Member
    edited July 2022

    @jperkins said:
    I would think it is the new one as your node did change, right?. If you need more help maye you should open another thread on here and @ me and I will try to help

    Thank @jperkins - u solved for me.

    maybe to aid others a little.
    mine is ubuntu/debian 20.04 LTS

    1. from virmach VNC,
    2. need to update/etc/netplan/00-installer-config.yaml
    3. u can get the new ip/subnet/nameserver details from your VPS control => click Network tab > click the IP. E.g. now is 8.8.8.8 and 8.8.4.4 (previously i saw 202.x.x.x DNS)
    4. netplan try
    5. netplan apply

    By then my ping (new ip) -t in windows cmd came ALIVE from "Request timed out" :D

  • NJa64FNJa64F Barred

    yea his step 3 should have said change from his old ip to his new one. Somehow he got some dns entries in there. ??

    additionally, in this case his device , ens3, did not change. I was half expecting that to change also.

    he also stated that he did attempt 'reconfigure network' from the virmach control panel. If so it would leave me to believe that 'reconfigure network' does not work with netplan with a static ip. ymmv

    hope fully my node will be up tomorrow.

    @bustersg said:

    @jperkins said:

    1. u can get the new ip/subnet/nameserver details from your VPS control => click Network tab > click the IP. E.g. now is 8.8.8.8 and 8.8.4.4 (previously i saw 202.x.x.x DNS)
    2. netplan try
    3. netplan apply
  • bustersgbustersg Member

    Basic System Information:

    Uptime : 0 days, 0 hours, 11 minutes
    Processor : AMD EPYC-Rome Processor
    CPU cores : 2 @ 3799.998 MHz

    Geekbench 5 Benchmark Test:

    Test | Value
    Single Core | 1121
    Multi Core | 2050
    Full Test | https://browser.geekbench.com/v5/cpu/16118882

    ======

    (OLD) Xeon E312xx (Sandy Bridge, IBRS update) CPU MHz: 2999.998 / 2 CPU

    Geekbench5(single)= 424
    Geekbench5(multi) = 701

    @Virmach thanks for the free upgrade!

    Thanked by 2tototo DanSummer
  • jiangjiang Member

    @VirMach

    VPS id=562342
    node=DALZ007
    VPS is offline.
    boot , reboot , shutdown not normal
    Reinstall display complete， but not reinstall .
    vnc cannot link ,display "Failed to connect to server (code: 1011, reason: Failed to connect to downstream server)"
    Rescue Mode can not use , SSH can not login.
    troubleshoot display :
    "
    If you contact support, provide debug data:
    Main IP pings: false
    Node Online: false
    Service online: offline
    Operating System: linux-debian-10-x86_64-gen2-v1
    Service Status:Active
    Registration Date:2020-12-08 "

    It's been two weeks since these errors.never repaired.

    please check my vps and vps node.
    Please fix this VPS.

  • aliletalilet Member

    YABS of my 4 core 8GB Ryzen migrated server. I wonder why it says "busy" for all network tests? Is it because some issue with VirMach network or issue with testing script?

    ufw is enabled and outgoing ports 80 and 443 are open.

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2022-06-11                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Wed Jul 20 07:14:32 EDT 2022

Basic System Information:
---------------------------------
Uptime     : 0 days, 2 hours, 7 minutes
Processor  : AMD EPYC-Milan Processor
CPU cores  : 4 @ 3393.618 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ❌ Disabled
RAM        : 7.8 GiB
Swap       : 8.0 GiB
Disk       : 51.1 GiB
Distro     : Debian GNU/Linux 9 (stretch)
Kernel     : 4.9.0-19-amd64

fio Disk Speed Tests (Mixed R/W 50/50):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 538.12 MB/s (134.5k) | 4.36 GB/s    (68.2k)
Write      | 539.54 MB/s (134.8k) | 4.38 GB/s    (68.5k)
Total      | 1.07 GB/s   (269.4k) | 8.75 GB/s   (136.8k)
           |                      |
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 4.03 GB/s     (7.8k) | 4.28 GB/s     (4.1k)
Write      | 4.25 GB/s     (8.3k) | 4.56 GB/s     (4.4k)
Total      | 8.28 GB/s    (16.1k) | 8.84 GB/s     (8.6k)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed
                |                           |                 |
Clouvider       | London, UK (10G)          | busy            | busy
Online.net      | Paris, FR (10G)           | busy            | busy
Hybula          | The Netherlands (40G)     | busy            | busy
Uztelecom       | Tashkent, UZ (10G)        | busy            | busy
Clouvider       | NYC, NY, US (10G)         | busy            | busy
Clouvider       | Dallas, TX, US (10G)      | busy            | busy
Clouvider       | Los Angeles, CA, US (10G) | busy            | busy

Geekbench 5 Benchmark Test:
---------------------------------
Test            | Value
                |
Single Core     | 1202
Multi Core      | 3748
Full Test       | https://browser.geekbench.com/v5/cpu/16122732
  • MallocVoidstarMallocVoidstar Member

    "busy" means the iperf servers you're contacting are busy. Try curl -Ls benchy.pw | bash -s -- --skip-disk --skip-gb --speedtest to use Ookla speedtest.

  • soulchiefsoulchief Member

    Nice, NYCB045 got fixed. First time in a month that all 6 of my VPS's are up/accessible. Although 1 (LAKVM23) hasn't migrated yet so I expect that one to have some issues eventually.

This discussion has been closed.