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fr33styl3 · July 2022

IPv6 is down on FFME005

lxz7758521 · July 2022

@Exploit said:
TYOC039 After I changed the ip of my host today, the DNS cannot be resolved, all websites cannot be accessed, and the system cannot be updated, even if I update the DNS file.

I am a server in a computer room like you, but I don't know its root password after my IP is changed. I have tried to change it, but there is no response. How did you solve it? Or where did you see your root password?

carcosa · July 2022

@VirMach

These nodes are essentially healthy and the same as Tokyo. For some reason though, some of the settings for the NVMe don't want to stick in the kernel. I finally got it working for FFME005 so let's see how that goes.

FFME003 confirmed the same issue, I'm trying to get it to stick now as well. I don't know if at some point after being online for a while it drops but that makes no sense.

My FFME005
Main IP pings: false
Node Online: false
Service online: offline
Operating System: linux-ubuntu-20.04-x86_64-minimal-latest-v2
Service Status:Active

No change since migration many moons ago
1 vm migrated from la > la no issue
1 10G ny > FFME005 is simply dead
1 NYC not migrated yet

If i moved my 10G nyc to FFME005 then i lost the 10G port?

vpssh · July 2022

@fr33styl3 said:
IPv6 is down on FFME005

Has IPv6 address dispatched already?

cold · July 2022

@vpssh said:

@fr33styl3 said:
IPv6 is down on FFME005

Has IPv6 address dispatched already?

no ! that why it dead )

fluffernutter · July 2022

@cold said:

@LiliLabs said:
for what it's worth, one of my servers just migrated to NY and it's been fine, everything works. Network speeds are very low but at least the VPS functions. Will probably still end up moving my services off of it though.

so did my Amsterdam server worked, for 2 days, and now its dead alost 48 h now

yep I moved everything off until things stabilize

Void · July 2022

@VirMach said:

@jmaxwell said:

@BlazinDimes said:

@jmaxwell said:
NY10GKVM39
Another node with dead servers after migration.

I've got one on NY10GKVM36 that I can VNC into just fine, still playing with network settings though. Reconfigure network didn't solve it. Not a big deal to me as it just idles, just adding my input.

Are you able to connect to solusvm for the servers on that node ? I can’t since several weeks and so can’t find what the new ip is.

Cloudflare? DM me your IP so I can see why you got flagged and I can reduce the rules.

How do I know if it is cloudflare ? Clicking on VPS Control Panel button just refreshes the page with an error “Invalid vserverid or username”

atomi · July 2022

@anthonyc said:

@VirMach said:

@anthonyc said:

@VirMach said:

@anthonyc said:
FFME002 still down - at least for me. "Failed! Virtual Server scheduled for restart. System Files Unchanged - Unrecognized Operating System"
It's so disappointing.

That's on reconfigure right? We've been getting the same issue when trying reconfigures. It's possible the new version of SolusVM doesn't do it anymore for older templates. What's the OS?

Debian 11. I cannot boot, reconfigure, reinstall or even VNC into the machine. Seems to be completely dead to me. VNC gives 1006 error. I did not do any migration but ordered it new just before the migration started.
Can you reset it? You can wipe all data. Ticket #321879

Which node?

FFME002

Same node and same problems, nothing (boot, reconfigure, reinstall...) seems to work after VPS disk died which happened in few days after migration

lolee · July 2022

@lxz7758521 said:

@Exploit said:
TYOC039 After I changed the ip of my host today, the DNS cannot be resolved, all websites cannot be accessed, and the system cannot be updated, even if I update the DNS file.

I am a server in a computer room like you, but I don't know its root password after my IP is changed. I have tried to change it, but there is no response. How did you solve it? Or where did you see your root password?

I am also TYOC039
So I reinstalled the system
ssh can connect once, then can not connect
Very helpless

VirMach · July 2022

@cold said:

@LiliLabs said:
for what it's worth, one of my servers just migrated to NY and it's been fine, everything works. Network speeds are very low but at least the VPS functions. Will probably still end up moving my services off of it though.

so did my Amsterdam server worked, for 2 days, and now its dead alost 48 h now

I'm not seeing any problems on Amsterdam right now.

@lolee said:

@lxz7758521 said:

@Exploit said:
TYOC039 After I changed the ip of my host today, the DNS cannot be resolved, all websites cannot be accessed, and the system cannot be updated, even if I update the DNS file.

I am a server in a computer room like you, but I don't know its root password after my IP is changed. I have tried to change it, but there is no response. How did you solve it? Or where did you see your root password?

I am also TYOC039
So I reinstalled the system
ssh can connect once, then can not connect
Very helpless

I'm seeing a flood of commands on TYOC039, the controls and the server are overloading from that. Not much that can be done if many people want to spam the buttons.

fr33styl3 · July 2022

@vpssh said:

@fr33styl3 said:
IPv6 is down on FFME005

Has IPv6 address dispatched already?

It worked before, now it is down

Gabri_91 · July 2022

@atomi said:

@anthonyc said:

@VirMach said:

@anthonyc said:

@VirMach said:

@anthonyc said:
FFME002 still down - at least for me. "Failed! Virtual Server scheduled for restart. System Files Unchanged - Unrecognized Operating System"
It's so disappointing.

That's on reconfigure right? We've been getting the same issue when trying reconfigures. It's possible the new version of SolusVM doesn't do it anymore for older templates. What's the OS?

Debian 11. I cannot boot, reconfigure, reinstall or even VNC into the machine. Seems to be completely dead to me. VNC gives 1006 error. I did not do any migration but ordered it new just before the migration started.
Can you reset it? You can wipe all data. Ticket #321879

Which node?

FFME002

Same node and same problems, nothing (boot, reconfigure, reinstall...) seems to work after VPS disk died which happened in few days after migration

Same problems on the same FFME002 node. Migrated from NY and never come online since 24th of June, ticket opened without any feedback since then.

ArcReactor · July 2022

TYOC035 died , maybe

VirMach · July 2022

@ArcReactor said:
TYOC035 died , maybe

It's alive and healthy.

@atomi said:

@anthonyc said:

@VirMach said:

@anthonyc said:

@VirMach said:

@anthonyc said:
FFME002 still down - at least for me. "Failed! Virtual Server scheduled for restart. System Files Unchanged - Unrecognized Operating System"
It's so disappointing.

That's on reconfigure right? We've been getting the same issue when trying reconfigures. It's possible the new version of SolusVM doesn't do it anymore for older templates. What's the OS?

Debian 11. I cannot boot, reconfigure, reinstall or even VNC into the machine. Seems to be completely dead to me. VNC gives 1006 error. I did not do any migration but ordered it new just before the migration started.
Can you reset it? You can wipe all data. Ticket #321879

Which node?

FFME002

Same node and same problems, nothing (boot, reconfigure, reinstall...) seems to work after VPS disk died which happened in few days after migration

We're experiencing a lot of this on our end as well. It's not like SolusVM is overloading either, it's just not really handling it well. I'll see if we can move it over to a powerful server but again, it's not even overloading. It's just not doing it depending on how many people are trying.

@Gabri_91 said:

@atomi said:

@anthonyc said:

@VirMach said:

@anthonyc said:

@VirMach said:

@anthonyc said:
FFME002 still down - at least for me. "Failed! Virtual Server scheduled for restart. System Files Unchanged - Unrecognized Operating System"
It's so disappointing.

That's on reconfigure right? We've been getting the same issue when trying reconfigures. It's possible the new version of SolusVM doesn't do it anymore for older templates. What's the OS?

Debian 11. I cannot boot, reconfigure, reinstall or even VNC into the machine. Seems to be completely dead to me. VNC gives 1006 error. I did not do any migration but ordered it new just before the migration started.
Can you reset it? You can wipe all data. Ticket #321879

Which node?

FFME002

Same node and same problems, nothing (boot, reconfigure, reinstall...) seems to work after VPS disk died which happened in few days after migration

Same problems on the same FFME002 node. Migrated from NY and never come online since 24th of June, ticket opened without any feedback since then.

Tickets are a nightmare right now. I've been trying to get to the critical ones, but it's much more efficient just fixing it all in the background.

Your situation is that self-serve button didn't create your disk properly. We've fixed many of these already, we just haven't got to FFME002. It's in the queue. We have to prioritize those that are in a similar situation but with data. Once yours (without data) is fixed you can request a due date extension if it's not applied. No ticket is required for it right now, we're aware of that specific problem on that node. We won't be doing them via tickets.

cgs3238 · July 2022

@VirMach said:

@cold said:

@LiliLabs said:
for what it's worth, one of my servers just migrated to NY and it's been fine, everything works. Network speeds are very low but at least the VPS functions. Will probably still end up moving my services off of it though.

so did my Amsterdam server worked, for 2 days, and now its dead alost 48 h now

I'm not seeing any problems on Amsterdam right now.

@lolee said:

@lxz7758521 said:

@Exploit said:
TYOC039 After I changed the ip of my host today, the DNS cannot be resolved, all websites cannot be accessed, and the system cannot be updated, even if I update the DNS file.

I am a server in a computer room like you, but I don't know its root password after my IP is changed. I have tried to change it, but there is no response. How did you solve it? Or where did you see your root password?

I am also TYOC039
So I reinstalled the system
ssh can connect once, then can not connect
Very helpless

I'm seeing a flood of commands on TYOC039, the controls and the server are overloading from that. Not much that can be done if many people want to spam the buttons.

Why IP changed on TYOC039?
Why the vps server is offline or online but not able to connected?

ArcReactor · July 2022

@VirMach said: It's alive and healthy.

yes, my mistake. i havent noticed that my ip address changed

Gabri_91 · July 2022

@VirMach said:

@ArcReactor said:
TYOC035 died , maybe

It's alive and healthy.

@atomi said:

@anthonyc said:

@VirMach said:

@anthonyc said:

@VirMach said:

@anthonyc said:
FFME002 still down - at least for me. "Failed! Virtual Server scheduled for restart. System Files Unchanged - Unrecognized Operating System"
It's so disappointing.

That's on reconfigure right? We've been getting the same issue when trying reconfigures. It's possible the new version of SolusVM doesn't do it anymore for older templates. What's the OS?

Debian 11. I cannot boot, reconfigure, reinstall or even VNC into the machine. Seems to be completely dead to me. VNC gives 1006 error. I did not do any migration but ordered it new just before the migration started.
Can you reset it? You can wipe all data. Ticket #321879

Which node?

FFME002

Same node and same problems, nothing (boot, reconfigure, reinstall...) seems to work after VPS disk died which happened in few days after migration

We're experiencing a lot of this on our end as well. It's not like SolusVM is overloading either, it's just not really handling it well. I'll see if we can move it over to a powerful server but again, it's not even overloading. It's just not doing it depending on how many people are trying.

@Gabri_91 said:

@atomi said:

@anthonyc said:

@VirMach said:

@anthonyc said:

@VirMach said:

@anthonyc said:
FFME002 still down - at least for me. "Failed! Virtual Server scheduled for restart. System Files Unchanged - Unrecognized Operating System"
It's so disappointing.

That's on reconfigure right? We've been getting the same issue when trying reconfigures. It's possible the new version of SolusVM doesn't do it anymore for older templates. What's the OS?

Debian 11. I cannot boot, reconfigure, reinstall or even VNC into the machine. Seems to be completely dead to me. VNC gives 1006 error. I did not do any migration but ordered it new just before the migration started.
Can you reset it? You can wipe all data. Ticket #321879

Which node?

FFME002

Same node and same problems, nothing (boot, reconfigure, reinstall...) seems to work after VPS disk died which happened in few days after migration

Same problems on the same FFME002 node. Migrated from NY and never come online since 24th of June, ticket opened without any feedback since then.

Tickets are a nightmare right now. I've been trying to get to the critical ones, but it's much more efficient just fixing it all in the background.

Your situation is that self-serve button didn't create your disk properly. We've fixed many of these already, we just haven't got to FFME002. It's in the queue. We have to prioritize those that are in a similar situation but with data. Once yours (without data) is fixed you can request a due date extension if it's not applied. No ticket is required for it right now, we're aware of that specific problem on that node. We won't be doing them via tickets.

Understood the situation. Thank you for the feedback, I'll wait.

VirMach · July 2022

@cgs3238 said:

@VirMach said:

@cold said:

@LiliLabs said:
for what it's worth, one of my servers just migrated to NY and it's been fine, everything works. Network speeds are very low but at least the VPS functions. Will probably still end up moving my services off of it though.

so did my Amsterdam server worked, for 2 days, and now its dead alost 48 h now

I'm not seeing any problems on Amsterdam right now.

@lolee said:

@lxz7758521 said:

@Exploit said:
TYOC039 After I changed the ip of my host today, the DNS cannot be resolved, all websites cannot be accessed, and the system cannot be updated, even if I update the DNS file.

I am a server in a computer room like you, but I don't know its root password after my IP is changed. I have tried to change it, but there is no response. How did you solve it? Or where did you see your root password?

I am also TYOC039
So I reinstalled the system
ssh can connect once, then can not connect
Very helpless

I'm seeing a flood of commands on TYOC039, the controls and the server are overloading from that. Not much that can be done if many people want to spam the buttons.

Why IP changed on TYOC039?
Why the vps server is offline or online but not able to connected?

Same answer here:

I'm seeing a flood of commands on TYOC039, the controls and the server are overloading from that. Not much that can be done if many people want to spam the buttons.

IP question answered above somewhere.

cgs3238 · July 2022

@VirMach said:

@cgs3238 said:

@VirMach said:

@cold said:

@LiliLabs said:
for what it's worth, one of my servers just migrated to NY and it's been fine, everything works. Network speeds are very low but at least the VPS functions. Will probably still end up moving my services off of it though.

so did my Amsterdam server worked, for 2 days, and now its dead alost 48 h now

I'm not seeing any problems on Amsterdam right now.

@lolee said:

@lxz7758521 said:

@Exploit said:
TYOC039 After I changed the ip of my host today, the DNS cannot be resolved, all websites cannot be accessed, and the system cannot be updated, even if I update the DNS file.

I am a server in a computer room like you, but I don't know its root password after my IP is changed. I have tried to change it, but there is no response. How did you solve it? Or where did you see your root password?

I am also TYOC039
So I reinstalled the system
ssh can connect once, then can not connect
Very helpless

I'm seeing a flood of commands on TYOC039, the controls and the server are overloading from that. Not much that can be done if many people want to spam the buttons.

Why IP changed on TYOC039?
Why the vps server is offline or online but not able to connected?

Same answer here:

I'm seeing a flood of commands on TYOC039, the controls and the server are overloading from that. Not much that can be done if many people want to spam the buttons.

IP question answered above somewhere.

So the commands are from scripts, a lot of changes are happening? We should wait until they are done

Jones · July 2022

@VirMach

A week ago, the VPS on the access control panel showed this

It has disappeared in the past three days, and the page directly prompts the following content

ERR_CONNECTION_CLOSED
Unable to visit this website billing virmach. Com unexpectedly terminated the connection.
Please try the following methods:
Check network connection
Check proxy server and firewall
Run Windows Network Diagnostics
ERR_ CONNECTION_ CLOSED

Visit VPS service products through your website and disappear? The webpage prompt is as follows. How is it? What is this situation?
ticket.. #877796

vpssh · July 2022

@fr33styl3 said:

@vpssh said:
Has IPv6 address dispatched already?

It worked before, now it is down

I have no impression that VirMach used to have native IPv6 address.

vpssh · July 2022

@cold said:

@vpssh said:
Has IPv6 address dispatched already?

no ! that why it dead )

haha, what a funny story

skorous · July 2022

@vpssh said:

I have no impression that VirMach used to have native IPv6 address.

The new Ryzen's do in some cases already have IPv6. They all will eventually.

FrankZ · July 2022

@vpssh said:

@fr33styl3 said:

@vpssh said:
Has IPv6 address dispatched already?

It worked before, now it is down

I have no impression that VirMach used to have native IPv6 address.

My VM on Node: FFME001 came with native IPv6, and it is still working just fine.

fr33styl3 · July 2022

My bad, for some reason the network config was messed up. IPv6 is working

huffaudreads · July 2022

@VirMach Tokyo Storage 2TB after 3/14 , any latest news?

nikozin · July 2022

FFME003

Down for ~15 days and counting, it worked for few hours but went totally dead after re-installing OS

tuc · July 2022

@kheng86 said:

@tuc said:
I have some boxes migrated yesterday and now available with different IP and unable to boot due to no bootable disk

Which nodes are they in? I have the same issue with those in FFME

me too, as well some VM's in Lax and Sj. Look like this issue is in every dc

tuc · July 2022

@nikozin said:
FFME003

Down for ~15 days and counting, it worked for few hours but went totally dead after re-installing OS

Can you try mounting an ISO and restart your VPS? in my case the VPS wont boot.

FrankZ · July 2022

@kheng86 @tuc IIRC VirMach said this was due to some bios or SolusVM configs not sticking and causing the NVMe drives to drop out. He also said he was working on a solution.

--
Has anybody been moved to Miami?
I have been checking the paid migration button everyday, but alas Miami is not there.

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In this Discussion

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