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FrankZ

@netomx said: netomx

Is 172.xxxxxxxx the new IP?
I can't tell for sure with only the 1st 3 numbers, but I haven't seen any new VirMach IPs that start with 172.

netomx

@FrankZ said:

@netomx said: netomx

Is 172.xxxxxxxx the new IP?
I can't tell for sure with only the 1st 3 numbers, but I haven't seen any new VirMach IPs that start with 172.

Yes, it is the new IP

tenpera

@VirMach is NY10GKVM61 abandoned? Not connected to Solus, not even possible to migrate, been asking this for a long time, but nobody seems to care.

soulchief

@soulchief said:
I feel like things are slowly getting back to normal.

LAXA006 = My server was offline for around 4 days, yesterday I used the reconfigure network tool and it's been up for almost 24 hours now.

FFME001 = Random reboots seem to be getting less frequent, used to get a reboot every couple hours, now 2-3 times a day (hopefully that's fully resolved soon).

LAXA024 = Probably needs the reconfigure network tool to be run, but control panel (and server) has been down/unreachable for 5 days.

I was planning to move over a database to my LAXA006 server, but now I'll delay that for 1-2 months and hope everything is still ok with that one by then. My FFME one was just going to run some scripts so random reboots while annoying, don't really matter for my case but I'm holding off moving them for now. LAXA024 was just an idle server.

FFME001 was getting close to 24 hours without a reboot... and then it rebooted twice in the last 15 minutes

pwned

If anyone else has migrated to DALZ004, would you please run the t-shooter? I'm seeing "Node Online: false", so I suspect the node isn't fully ready yet.

I can access the control panel (when Cloudflare doesn't rate limit me), but I'm not able to boot my server or connect through VNC (auth failed). And of course the new IP isn't replying to pings yet.

delimiter

@VirMach said:

@delimiter said: Is anyone on LAXA031 having a network issue?

Not sure what happened with this one. The IP addresses are all over the place so when we tested a few they worked but a good amount have the wrong IP addresses. I'm guessing someone made a mistake, looking into it.

I've got the new IP but still, no connection to the internet, can ping the new gateway from my end but not my server's IP nor other IPs in the same subnet, also can not ping gateway or other IPs from the server.

jcolideles

Anyone on Phoenix location? How was it? Is it stable? Planning to migrate my vm there.

TimboJones

@yoursunny said:

@netrix said:
is there any way to transfer files if the only access is through vnc?

Yes, it's always possible to exfiltrate data over VNC:

1. Encode files as base64 text or QR code.
2. Display over VNC.
3. Scan base64 text or QR code into another computer.

Your NSA is showing.

haynhat

@jcolideles said:
Anyone on Phoenix location? How was it? Is it stable? Planning to migrate my vm there.

Currently, it's most stable compared to others

byebvip

SJCZ008
what a bad experience
Unavailable after migration
I got a new IP
But by accessing it, is an nginx default page
it can't get in touch with me
My status is always offline
VNC is also unable to connect. Please help me fix it #214018

yes i tried to reconfigure the network
and reinstalled IOS. It didn't do anything

lowendclient

>

@tenpera said:
@VirMach is NY10GKVM61 abandoned? Not connected to Solus, not even possible to migrate, been asking this for a long time, but nobody seems to care.

Yes all these old Nodes in ColoCrossing abandoned. Maybe they're transferring your data (for days), need to wait longer.

yoursunny

@netrix said:

@yoursunny said:

@netrix said:
is there any way to transfer files if the only access is through vnc?

Yes, it's always possible to exfiltrate data over VNC:

1. Encode files as base64 text or QR code.
2. Display over VNC.
3. Scan base64 text or QR code into another computer.

but it only work if the file size is small.

By repeating the steps, this works for any file size.
You can automate these steps by building a custom VNC client.

@TimboJones said:

Your NSA is showing.

My 5G network operates in SA (standalone) mode.
5G-NSA (non-standalone) mode is to support legacy LTE equipment, but the stallion coder doesn't deal with legacy stuff.

Crab

@jcolideles said:
Anyone on Phoenix location? How was it? Is it stable? Planning to migrate my vm there.

Uptime 13+d without outages, so Phoenix seems all good.

Zshen

I was migrated to a PHX node unfortunately, it won't boot. No bootable disk available. Awaiting support to look into it.

20211114

@VirMach Can you talk to me? I called you many times, but you ignored me。 Not only the problem has not been solved, my Dallas server was forcibly migrated without email notification, and lost contact again. There is my key data on the Dallas server, and the loss of contact means that my nearly one-year efforts have disappeared, which is terrible. I don't expect my LOS ANGELES server to be available, but can you help me get the data of my Dallas server? I'm facing a loss of $1000 a year, and I can't estimate it

Ticket #735817

tototo

@byebvip said:

Do not multi posting...

tetech

@20211114 said: I'm facing a loss of $1000 a year, and I can't estimate it

Seems like you just did?

risturiz

@tetech said:

@20211114 said: I'm facing a loss of $1000 a year, and I can't estimate it

Seems like you just did?

Maybe because is $1000 plus VPS price $15 yearly

jcolideles

@20211114 said:
@VirMach Can you talk to me? I called you many times, but you ignored me。 Not only the problem has not been solved, my Dallas server was forcibly migrated without email notification, and lost contact again. There is my key data on the Dallas server, and the loss of contact means that my nearly one-year efforts have disappeared, which is terrible. I don't expect my LOS ANGELES server to be available, but can you help me get the data of my Dallas server? I'm facing a loss of $1000 a year, and I can't estimate it

Ticket #735817

You don't do backups on your production server?

20211114

@risturiz said:

@tetech said:

@20211114 said: I'm facing a loss of $1000 a year, and I can't estimate it

Seems like you just did?

Maybe because is $1000 plus VPS price $15 yearly

Compensation for breach of contract, not direct loss。Actually, there shouldn't be so much

20211114

@jcolideles said:

@20211114 said:
@VirMach Can you talk to me? I called you many times, but you ignored me。 Not only the problem has not been solved, my Dallas server was forcibly migrated without email notification, and lost contact again. There is my key data on the Dallas server, and the loss of contact means that my nearly one-year efforts have disappeared, which is terrible. I don't expect my LOS ANGELES server to be available, but can you help me get the data of my Dallas server? I'm facing a loss of $1000 a year, and I can't estimate it

Ticket #735817

You don't do backups on your production server?

Backup is not real-time. What I want is to get back the data and start it elsewhere。

soulchief

Sounds like you learnt a $1000+ lesson then. Maybe do backups more frequently then if your last backup is missing nearly a year of data.

20211114

@soulchief said:
Sounds like you learnt a $1000+ lesson then. Maybe do backups more frequently then if your last backup is missing nearly a year of data.

This will be a painful lesson for me

spider

@VirMach

Refund tickets need to be processed

ticketsnumber#116731

Nearly two weeks have passed since the creation of the ticket unanswered

Unicom

box on FFME003 fall down today and can't boot.
I'll have to migrate to another hosting because having more than 10 boxes here, I'm not sure that the next one won't fall either.

yoursunny

@20211114 said:
I'm facing a loss of $1000 a year

$1000 equals 3000 push-ups.
Spreading over a year, it's 8.2 push-ups per day.
That's almost nothing.

dirtminer

@yoursunny said:

@20211114 said:
I'm facing a loss of $1000 a year

$1000 equals 3000 push-ups.
Spreading over a year, it's 8.2 push-ups per day.
That's almost nothing.

And the $15 premium ticket fee is only 45 pushups, which is merely a weeks worth of basic calisthetics!

tuc

I have some boxes migrated yesterday and now available with different IP and unable to boot due to no bootable disk

kheng86

@tuc said:
I have some boxes migrated yesterday and now available with different IP and unable to boot due to no bootable disk

Which nodes are they in? I have the same issue with those in FFME

fluffernutter

for what it's worth, one of my servers just migrated to NY and it's been fine, everything works. Network speeds are very low but at least the VPS functions. Will probably still end up moving my services off of it though.