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★ VirMach ★ RYZEN ★ NVMe ★★ $8.88/YR- 384MB ★★ $21.85/YR- 2.5GB ★ Instant ★ Japan Pre-order ★ & More
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Quote：Biennial pre-orders in Tokyo will also receive a guaranteed spot on Gen4/Ryzen 5000 Series processor server and will be activated in the first pre-order batch for that location.
Shouldn't the Biennial pre-order be activated first？just ask, maybe it's a problem with my translation software
You can try to disable Node40 ping, the network speed will be good when there is no ping, and the latency will increase when the ping starts
With regard to the order of April 7, will you apply for compensation? I'm sure you won't submit that troublesome ticket because of the $0.05 So I still hope my VPS can be activated as soon as possible.
I am having the same question in my mind, though the servers are not stable in the current stage, it still kind of a promise Virmach made in the first post. Or am I missing anything?
promises are meant to be broken. just saying
Cold joke.
Maybe,but cpu load does affect latency
Well, it's funny you bring "cultural difference" to the table, because I believe there is some truth in there. Saying that, that statement from me will most likely be explained by a number of people as being "racist" or "negative" towards Chinese.
But look at this 125+ page long thread. There were originally a number of offers in there, among those the Tokyo and Amsterdam offers. If you want to see complaints about the time it takes for the Amsterdam offer to start, you have to be searching for it with a looking glass and even then I can't remember that there are there - only a few questions for status. Even though that Amsterdam is still not out of "shipping" phase. Yes I know, there will be most likely more requests for the Tokyo deal as for the Amsterdam deal, but still - this could be a clue for "cultural difference".
A difference in which people are familiar with the implications of "pre-order" and all the possible problems that are faced with shipping/logistics and setting up an environment at the other side of the world where the office of the company (VirMach) is located.
A difference in which a larger percentage of people actually read what is being said, know that they have to speak the native language a forum is in to be able to understand what is being said (instead of using a translate service), and follow a forumthread instead of putting in a new message when reading something on page 5 when the thread is 60 pages long.
A difference in which people understand that flooding a thread with useless messages and questions in which they only emphasise on (small) personal problems when obviously that takes away lots of the time being spent on solving the actual issues going on.
A difference in which people understand that rushing into a store with large numbers of people at the same time and all going into the same shopping isles is going to be a problem or chaos - and yes, you can prepare for that, but not with LET pricing.
All latter instead of putting in death wishes, insults, twisting statements or treating statements by others as truth.
To be honest: if you are Chinese, and you look at what has happened in this forum with reactions, do you consider it as a normal way of conversation, a normal way of behaving towards a company that is sticking it's neck out?
Because I was wondering if it is a cultural problem that I don't understand, this weekend I've contacted a dear ex-collegue of mine who is Chinese, and went back about a year ago. I let her read it and asked about her opinion, and she was utterly ashamed about what she saw, because she sees these kind of discussion on an international forum as being very, very bad for the image Chinese people get in the Western world - because she doesn't recognize it as being Chinese culture at all.
And yes, there is no problem that there is a difference in culture - but what I've experienced in this thread is for me way off the scale. And I'm surprised that VirMach have kept his cool for so long and just shortly ago announced that there will be a strict enforcement in vital questions and ignoring small personal issues (that I'd like to compare with "our village is under thread of a major hurricane, but I'm at the nail salon yelling that they have to do my nails since a small piece of the lacquer has come off").
Simply look at the number of posts/updates and insight VirMach has given upto now. Look at the timestamps these have been posted. I can only see that almost every spare moment beside some sleeping and eating is going into this. If your judgement is that this is a sign of incapability: refund offers have been done numerous times already.
If someone wants to respond to my (a bit lengthy, I know, statement), please go ahead. But think about one thing: yelling, saying it's racist, not proving otherwise or in another way not contributing to contents won't get a reaction from me and is (at least for me, but I think for more people following this thread) only more evidence of correctness of my observation.
It's ridiculous, we're here to buy a VPS, not to discuss racism. To put it mildly, you're an onion. Go left out the door.
You don't know the Chinese too well, their credo is :Be strict with others and lenient with themself. They always say one thing but do another! So don't pay too much attention to what they say, just ignore them. For example, they like play the racist card , but in fact they are one of most racist people, look how they call black people and Indians and Korean on their weibo and tiktok! So bro you take it too seriously!
My Tokyo service has been activated. The next due date of the service is still 03 / 12 / 2023. I post this problem in the thread last time. But still, maybe I've been forgotten.
Could you please fix it for me alone. My invoice ID #1397135.
hi all
What we want is a working vps. I think the others are same as me.
If vps in beta testing or unusable, migrate to other place or reset the billing date or stop it.
We start to pay money for vps when it boots, we wish had a good service like in other regions.
That's all.
I can do nothing on the Tokyo vps from open to now because It is unusable.
Btw: I have some virmach servers in other regions. and Virmach has done some great job.
Nah, not really. But what I don't like is all the comments towards a provider who (as said) sticks his neck out, and a number of others who are also willing to actually help people. The only interest I have in all this is to be able to buy a VPS every now and then for a nice price to be able to fulfill the internet requirements for a group of volunteers where I do system maintenance for. And if I can open eyes of a few people along the way, that's a bonus, but I don't have the illusion to change the world.
As said in my "speech": there will be a number of reactions that will only prove that there are [insert disrespectful name here that you like] out there, and I don't care. The main reason is that there is also a different message so it's clear that their behaviour is not normal.
The online speed seems to be slower than expected.
Don't worry about that - just wait few months and open ticket to adjust the date, VirMach will do it
Maybe it won't be needed and they will adjust everyone dates after those problems go away. Maybe not. Billing dates is not a problem now (it's still at least a year valid) so spending (wasting) time on it now it's pointless.
Would you really feel better if your billing date would be moved everyday for one more day while service is still getting overloaded or would you feel better when they fix it that issue faster? Time is limited - if they need to put manpower on adjusting invoice dates they are not doing other more useful things.
@Calypso
Thank you very much for your detailed reply
Such a long response makes me feel that you are thinking and responding to me very seriously,
And there is not a single abusive word, although there are different opinions or some misunderstandings, but I am very grateful for your attitude
I will not represent the image of a group, nor do I want to be represented by the image of a group
I want to express my truest thoughts, without being hostile, but perhaps making others feel a little uncomfortable
I think a server activation order issue does not need to rise to the heights of nationalism
Regardless of the international opinion on the overall image of the Chinese people, I think that defining a label for a group is unfair to the individuals in that group
I can of course see virmach actively working on various issues, so I didn't comment until today
I mainly want to reflect on the order of activation of the server, because I personally think it is fair and reasonable to activate in the order of the invoice
But when I say it all and the response from other people makes me feel like I said something wrong
I don't think I'm any more ashamed than those who responded to me with dirty words here
But in my values, customers should be listened to when they truly express their problems without any abuse or personal prejudice.
The sudden emergence of a large amount of real and effective feedback should not simply be interpreted as impatience
, low quality, impolite
You may not accept my point of view, but I still appreciate your detailed reply
Again, I can understand that virmach is currently struggling with the issue,
but I don't think I'm ashamed or doing anything wrong in expressing dissatisfaction with not being able to activate fairly in order by invoice number
my biennial 768 still pending lol
Well, something in your reply triggered me to respond, and that was naming the cultural difference. I hope you understand that I don't accuse you personally of things I've named, but they are all examples of how there have been reponses in this thread, and they all seem to come from one kind of customers.
Because I'm aware that this is a public forum, I am reacting to something you mentioned, and putting the thoughts and examples out to the bigger audience.
The network of TYOC040 is broken again.
I ping gateway from my server, and it return
about 300±200ms.
virmach checked the Node40 and still did not find the cause of the problem。
i don't tink so.
ㄖ沵媽豞漢奷，恏恏婖婖沵哋樣亾嗲.
Can you help me see my order 1414076
nice ban
and here is the jschinesenicely ㄖ沵媽豞漢奷，恏恏婖婖沵哋樣亾嗲.=日你妈狗汉奸,好好舔舔你的洋爹
Okay, thank you for your detailed and patient reply while you are busy, come on virmach, I wish you better and better
@VirMach Because 2FA ,I submit guest tickets ,Please check. Ticket Created #956061.
All broken disk services fixed on TYOC035. You just need to re-install the OS.
Working on TYOC033 now.
Guest ticket usually won't be honored. Guests aren't allowed to just terminate anyone's service they desire by making a ticket, sorry. You need to prove access to do that.
If it's not activated yet, then it may be looked at in the ticket queue, no need to put your ticket ID here.
All broken disk services fixed on TYOC033. You just need to re-install the OS.