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★ VirMach ★ 2021 Black Friday & Maybe Cyber Monday ★ SPIN THE WHEEL ★ Check inside for offers

18384868889142

Comments

  • @FAT32 said:

    @bakageta said:
    Well, I really don't need anything else in buffalo, but $6.67 was too cheap to pass up. We doing spins on flash sales? Your Order Number is: 6751501186

    NO SPINS ON FLASH SALES.

    shit. bought a 12.95 sale to try and win RTX 3060 but it backfired.

  • @cybertech said:
    shit. bought a 12.95 sale to try and win RTX 3060 but it backfired.

    Transfer.

  • @FrankZ said:

    @donli said:

    @goodone said:

    @VirMach said:

    @netomx said:
    @VirMach any updates on my VPS? It supposed to have 6GB but has much less. It is less attractive with 2.75GB at that price :(

    I do think I got to this one but I found out the issue and looking out for these tickets still. Let me know your ticket IDs if they're still not resolved.

    When I will get a response on my ticket #848159 created on 1st December? and When VPS should be given to my account for paid invoice #1341328?

    Eventually.

    But you may not like the response that you get. :)

    It does not matter. If they don't provide a response to a ticket and don't care about customer service then at least they give me back my money. Otherway they have to work around it. Service or Return money. But completely ignoring customer issues and holding their money is not a solution. I will observe more several days.

  • Thanked by 1FrankZ
  • @goodone said:

    @FrankZ said:

    @donli said:

    @goodone said:

    @VirMach said:

    @netomx said:
    @VirMach any updates on my VPS? It supposed to have 6GB but has much less. It is less attractive with 2.75GB at that price :(

    I do think I got to this one but I found out the issue and looking out for these tickets still. Let me know your ticket IDs if they're still not resolved.

    When I will get a response on my ticket #848159 created on 1st December? and When VPS should be given to my account for paid invoice #1341328?

    Eventually.

    But you may not like the response that you get. :)

    It does not matter. If they don't provide a response to a ticket and don't care about customer service then at least they give me back my money. Otherway they have to work around it. Service or Return money. But completely ignoring customer issues and holding their money is not a solution. I will observe more several days.

    Good luck with your observation.

    Thanked by 1FrankZ
  • Bern, Switzerland

    Thanked by 2DanSummer tux
  • Just set the limits back the way they were before...!

    now nothing is exciting to grab with these low disks, ram and CPUs !

  • MOARRRRRRRRRRRRRRRRRRRRRRRRRR

  • $8/yr
    KVM - 1 GIGABIT
    1792MB RAM
    1 vCORE
    20GB SSD (RAID 10)
    2500GB BANDWIDTH
    BUFFALO, NY LOCATION
    1 DEDICATED IPv4
    
  • DanSummerDanSummer Member
    edited December 2021

    @FrankZ said:

    Bern, Switzerland

    cool bus! Reminds me of old soviet buses. :)

    Thanked by 2FrankZ tux
  • VirMachVirMach Member, Patron Provider

    @goodone said:

    @FrankZ said:

    @donli said:

    @goodone said:

    @VirMach said:

    @netomx said:
    @VirMach any updates on my VPS? It supposed to have 6GB but has much less. It is less attractive with 2.75GB at that price :(

    I do think I got to this one but I found out the issue and looking out for these tickets still. Let me know your ticket IDs if they're still not resolved.

    When I will get a response on my ticket #848159 created on 1st December? and When VPS should be given to my account for paid invoice #1341328?

    Eventually.

    But you may not like the response that you get. :)

    It does not matter. If they don't provide a response to a ticket and don't care about customer service then at least they give me back my money. Otherway they have to work around it. Service or Return money. But completely ignoring customer issues and holding their money is not a solution. I will observe more several days.

    I haven't been following this but most people in any situation involving not receiving a service or a refund are those stuck in manual review, mainly for having multiple accounts. That queue will be done after almost everything else so it will definitely be the longest wait.

  • VirMachVirMach Member, Patron Provider

    @PandoGulf said:
    Just set the limits back the way they were before...!

    now nothing is exciting to grab with these low disks, ram and CPUs !

    Alright I'm putting it up to 50GB, let's see how that goes.

  • DanSummerDanSummer Member
    edited December 2021

    @VirMach said:

    @PandoGulf said:
    Just set the limits back the way they were before...!

    now nothing is exciting to grab with these low disks, ram and CPUs !

    Alright I'm putting it up to 50GB, let's see how that goes.

    wow! hopefully, not 50GB with 512 MB ram and 1 core :)

    Thanked by 1PandoGulf
  • BertieBertie Member
    edited December 2021

    Kind of curious whether anyone else had this issue, or if this is a lost cause. Sent in a Sales ticket but I don't expect it to be looked at anytime soon.

    Ordered a service using defer payment, had trouble getting back to my account so I waited an hour. I come back and the invoice (which was originally due 7 days from now) was cancelled (along with the pending service).

    I thought I had some leeway to pay for the service? I'm guessing that it's too late to avail myself of that deal. (though tbh, I wonder if I'd just idle it)

    Does this mean that your account is in bad standing? (re: the "must pay invoice or get sent to collections" warning) I don't see an invoice to pay or any way to resolve it.

  • @DanSummer said: wow! hopefully, not 50GB with 512 MB ram and 1 core :)

    Sounds perfect for an private image/ShareX host, lol.

  • 50GB gogogogogog!

  • @Bertie said:

    @DanSummer said: wow! hopefully, not 50GB with 512 MB ram and 1 core :)

    Sounds perfect for an private image/ShareX host, lol.

    you'll quickly run into cpu issues.

  • VirMachVirMach Member, Patron Provider

    @Bertie said: Ordered a service using defer payment, had trouble getting back to my account so I waited an hour. I come back and the invoice (which was originally due 7 days from now) was cancelled (along with the pending service).

    I thought I had some leeway to pay for the service? I'm guessing that it's too late to avail myself of that deal. (though tbh, I wonder if I'd just idle it)

    Is that for a new order? Those cancel faster than 7 days, even if that's the default. For flash sale it's not 7 days, it's essentially until the next sale or a little bit grace period on top.

  • @VirMach said: Alright I'm putting it up to 50GB, let's see how that goes.

    Thanked by 1PandoGulf
  • VirMachVirMach Member, Patron Provider

    @Bertie said: Does this mean that your account is in bad standing? (re: the "must pay invoice or get sent to collections" warning) I don't see an invoice to pay or any way to resolve it.

    No, you're fine. We had a bot problem that created a bunch of accounts so we had to come up with that rule. They'd reserve all the spots, then decide to check out or not check out later. That's mostly gone.

    Thanked by 1Bertie
  • BertieBertie Member
    edited December 2021

    @VirMach said: Is that for a new order? Those cancel faster than 7 days, even if that's the default. For flash sale it's not 7 days, it's essentially until the next sale or a little bit grace period on top.

    I was caught very off guard by it, but yes. It's cancelled now and probably too late. I'll probably just have to spam my login form a few times next time it happens.

    Should I just close the ticket?

    @VirMach said: No, you're fine. We had a bot problem that created a bunch of accounts so we had to come up with that rule. They'd reserve all the spots, then decide to check out or not check out later. That's mostly gone.

    Thanks! That's reassuring.

  • @Bertie said:

    @VirMach said: Is that for a new order? Those cancel faster than 7 days, even if that's the default. For flash sale it's not 7 days, it's essentially until the next sale or a little bit grace period on top.

    I was caught very off guard by it, but yes. It's cancelled now and probably too late. I'll probably just have to spam my login form a few times next time it happens.

    Should I just close the ticket?

    @VirMach said: No, you're fine. We had a bot problem that created a bunch of accounts so we had to come up with that rule. They'd reserve all the spots, then decide to check out or not check out later. That's mostly gone.

    Thanks! That's reassuring.

    he said you're fine. :)

  • Our first of the new 50GB

    $15.36/yr
    KVM - 1 GIGABIT
    2560MB RAM
    1 vCORE
    50GB SSD (RAID 10)
    3500GB BANDWIDTH
    BUFFALO, NY LOCATION
    1 DEDICATED IPv4
    
  • VirMachVirMach Member, Patron Provider

    @Bertie said: I was caught very off guard by it, but yes. It's cancelled now and probably too late. I'll probably just have to spam my login form a few times next time it happens.

    Should I just close the ticket?

    If you don't have a bunch of accounts, or a bunch of orders, you can keep the ticket open. Just make it very concise and also have store credit available for it to be re-activated and it should be done.

    Thanked by 1Bertie
  • MOARRRRRRRRRRRRRRRRRRRRRRRRRR

  • Now thing looks great again, thanks @VirMach

  • @VirMach said: If you don't have a bunch of accounts, or a bunch of orders, you can keep the ticket open. Just make it very concise and also have store credit available for it to be re-activated and it should be done.

    Thanks! :) Much appreciated, was definitely worried that I was about to have my Virmach account wiped.

  • $15.32/yr
    KVM - 1 GIGABIT
    3328MB RAM
    3 vCORE
    50GB SSD (RAID 10)
    5000GB BANDWIDTH
    BUFFALO, NY LOCATION
    1 DEDICATED IPv4
    
    Thanked by 1FrankZ
  • great deal!
    $15.32/yr
    KVM - 1 GIGABIT
    3328MB RAM
    3 vCORE
    50GB SSD (RAID 10)
    5000GB BANDWIDTH
    BUFFALO, NY LOCATION
    1 DEDICATED IPv4

    Thanked by 2FrankZ digitalwicked
  • VirMachVirMach Member, Patron Provider

    @Bertie said:

    @VirMach said: If you don't have a bunch of accounts, or a bunch of orders, you can keep the ticket open. Just make it very concise and also have store credit available for it to be re-activated and it should be done.

    Thanks! :) Much appreciated, was definitely worried that I was about to have my Virmach account wiped.

    We'd never do something that extreme. More recently we've had to do something similar to people we know 100% are part of organized crime, after following their accounts for a long time and basically quadruple checking it, then something like that might happen. So for serial phishers, DDoSers, hackers, and so on. They usually have hundreds of accounts so it's the only way to curb that.

    Thanked by 1Bertie
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