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This is what I said when they cut my electricity because I didn't pay the bill. A electricity bill that I never received, they shouldn't have cut my electricity I told them, they should have just switched off the mains and rang my bell and waited till I answer them!
Yes, they should cut the wire connecting to your house only so you will never have electricity and they will keep your customer record so once you pay your bill then you can reconnect again.
what happened to me is that, they cut the electricity (suspended) even though I have money on the account and I pay always without overdue. They also deleted my customer records (instance/vps). Now how can I reconnect? I have to start from zero again.
did you get it why I am dissappointed?
@team_traitor in these times, you really appreciate these off site dumps that are totally independent from your production servers (Vultr in your case). Cloud != backups even if it is AWS GCP Vultr DO etc.
This incident will make you vigilant with your data moving forward. Lessons learned and how to avoid in the future.
Like i previously said, split tunneling would be the ultimate goal here for your use case.
If you are really using the vpn to access servers on a private network, with a split tunn- actually, why don't you just check google? We already suggested it several times in this thread, but I guess you are just not interested
Without any evidence it’s just fake reports
Of course, I'm simply pointing out the drama fueled aspect of it. That's all.
If a company already suspended a service, and there is no evidence that there is illegal content hosted on the server (so in this case, there is only evidence the data was at some point transmitted, no evidence that it's storing the file) I do not understand why the company would delete the customer's service if it's being paid for, even if they ignored the notice. Again, I am assuming the service is otherwise permanently suspended.
When you torrent/do something illegal, the most that's done is they maybe cut off your internet, or the police shows up with a warrant. Microsoft/Dell doesn't just wipe all your data because you didn't' respond to them. So effectively, the provider (allegedly) already cut off networking so it's impossible for the customer to do anything with any of the (alleged) copyrighted material on his service.
I think it's important people are able to see the absurdity in the overall logic. Yes, the customer should always back up their important data, respond to reports, and so on, but it's possible for the provider to also have some common sense.
thanks for understanding. I am really sad with the way they acted but when can just shut it down or suspend it (still serving the DMCA, a win-win solution). I have migrated our other 2 vps and my 2 personal vps away from vultr.
I'm confused about something.. How did you find out your employee did this?
I presumed by the email from the first email from Vultr... But if that was the case, you would have known about it, to have dealt with the employee..
Did you just not follow the instructions saying you dealt with issue?
I posted a message in our GC in messenger and I said "any one familiar with "The Forever Purge"? and he claim that he downloaded it months ago.
Not months ago, on the 23ʳᵈ of July and it wasn't even available yet months ago.
He works for OP. You really think he has a TV better than 1080p?
Full disclosure, I'm a plasma man until the wheels fall off and it's only 1080p.
Brings back memories from Elementary school. Watching the old Disney Movies 😢
Edit: I read that completely wrong...
So you did see the abuse email from Vultr.. Just checking..
We still use these. Why replace something if it works.
yeah I did read the notice but it is too late. They already removed the instance.
It's my fault for not checking it. I thought everything is okay since nothing happens with the server and no one reported me that they cannot access our db website until a week ago (which is I am still on vacation)
You know there is something called as "split tunnelling". We have the same setup, so that not entire traffic goes through VPN.
I'm surprised people are just cool with downloading illegal torrents at work so long as it's the office Internet and not the remote servers. It's not the fact that he didn't disconnect the VPN is the issue, it was that he was doing that shit on company time, resources and only gets company in trouble.
Sorry, I forgot to tell you. We are all working remotely. It is why I setup a VPN so we can
access our servers remotely and a bit secure too.
We are not cool with it, but it is his life/his doing. People are not perfect and we are being paid to work. Personal and social life is outside of the company. I am hoping your already read that we have suspended him for what he did on our server.
@nvme @rsk @jackb thanks guys. I never knew about this split tunneling before.
I did this this split tunneling thing and it works perfectly. thanks for the ideas and your input guys.