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@ditlev if you're able to do a price match and if it's not a loss leader, why not use it to your advantage? Price is the biggest advantage you can have.
We can price match, and we are, but we need a certain scale (min $500/mo) to make it work.
@ditlev any comment on this?
https://www.snel.com/this-is-why-we-are-leaving-onapp/
I frankly do not - we have setup 1000’s of clouds over the last 11 years, and there will undoubtedly be some where we’ve failed.
We collect satisfaction rates on a daily basis, and we avg above 95%.
https://www.scalahosting.com/blog/onapp-nightmare-review/
Hope not the same fate awaits cloud.net
I think you may be able to find 2-3 more unhappy customers. But it's been 11 years, 1000's of clouds. And we've got tons of happy customers: https://onapp.com/customers/ + https://onapp.com/reviews/
D
Ok, but, we don't read and trust reviews on a provider site. I am sure you don't either. You won't find a provider doing a case study on a customer that was unhappy and left.
We are very happy with OnApp; our Cloud was built on their software and continues to run on it, since 2013.
I will not claim that every single one of the 1000's of clouds we setup have been perfect. Look up any provider with 1000's of VMs and you will eventually find som users who was not happy. That goes for us as well.
On the flipside, the reviews we do show on our website are from real named customers that have had real experiences using the platform.
I have no doubt you have happy customers, on here though you will always be judged on your failures (failures as seen from the viewpoint in reviews from customers that were not happy).
that much I have learned
Have you considered billing on what is used/consumed vs for the entire node's ram? The classic vmware MSP model.