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Hetzner Disabled my Account!
shahidvii7
Member
in Help
I have created the account and upload the Passport upfront but hetzner has disabled my account after 1 day .
Comments
then unfortunately they do not want you as a customer
I was wondering when someone was going to post this, it's seem to be ever month or two.
Sue.
They used to be quicker than that.
It could be worse. It could be 2 days.
Find another provider.
So far as I've heard they usually reject you/disable your account if you're from a 3rd world country
You can find Hetzner resellers though if you really want Hetzner.
That is not true
it's #netcup gang 😤😠
mine was approved in 2 minutes . i am lucky?
You are wrong. Check carefully before you mislead others
People in developing countries are generally harder to verify the identity of. Correlation, not causation.
My condolences. What can we do for you ?
I am from Indonesia, I can sign up just fine.
When I signed up, I verified using PayPal, they didn't even ask any id.
They have a right not to choose you as a customer, maybe you signed up using a VPN, from a 'high-risk country' or they just don't want you, completely up to them.
Maybe your ex-* is now working at Hetzner.
Okay, thanks for letting me know.
Good for you mate. I'm from a developing country myself but a couple of people told me that they couldn't create/activate their account and they told me that's probably due to them being a citizen of a developing country where there are risks involved and whatnot.
That was not my intention at all buddy. I said that "I've heard" and "usually" which indicates that I had no concrete evidence at all. I was just trying to help him so that he can lower his expectations and try finding a reseller instead.
That's exactly what I wanted to say. Poor choice of words on my part and I apologise.
It's probably because of the picture on your passport.
Contact with them. When I uploaded my ID card, they disabled my account after 10 second.(I think I still keep the record haha). Then I contacted with them. I said I'm ready to provide addtional information. Then I send my driver licence. They enabled my acount. You can try same.
From my experience, this has some truth to it.
yeah i would reject ugly clients too
If you fail with OVH, from my experience, look for smaller companies that have a less rigorous policy of verifying the credibility of their customers.
He is asking about Hetzner here and not OVH.
they don't like $ ?
They verified me within a day. I had no issues.
glad to hear that.
abcvg.net (hetzner reseller, no need for verification, enjoy).
It would be nice to hear from Hetzner @Hetzner_OL what they can say about the rumors. Do you disable more accounts from developing countries than the rest of the world?
Hetzner answered this sort of PMSing threads for hundreds of times. That's not an exaggeration.
And their answers have always been consistent: They do not approve accounts that they deem risky. Doesn't matter which country you are from. If something doesn't add up, that account goes to a trashcan.
What more do you expect from them?