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New Interim Support Desk
raindog308
Administrator, Veteran
Presently, the support desk is up but mods are unable to login to work tickets, which means it's really down. Despite various attempts to contact those with the relevant powers, it appears no resolution is imminent.
To alleviate the backlog of provider tag requests, etc. I've spun up an interim support desk:
This is not official or blessed. I'm just a mod, not any with any official standing. I'm providing creds to the other mods. No special creds needed to create tickets there. This is the same software that @Jar used so it should be familiar.
A couple notes:
- outbound email works but I'm not going to setup reply-by-email. It's lowend.
- yeah, a .party domain. I had it laying around from some crazy porkbun sale and didn't feel like registering anything more "professional". It's lowend.
Thanked by 39MichaelCee uptime trewq MasonR poisson FAT32 kkrajk Wolf hostdare jsg Jord bikegremlin FlamesRunner ITLabs BlaZe Amitz angstrom maverickp grep imok Unixfy jvnadr DP skorous doghouch TimboJones default pike somik MrPsycho xaoc plumberg Janevski verjin coreflux ViridWeb dallas007 Egyarmy Sadcasm
Comments
Thanks mate. Can't wait for my provider tag.
You got it. Cheers!
Oh wow, I wonder how long until it is flooded with tag requests.. lol
already on it 🦆
@raindog308
You are a good man. Thank you!
Does it work on IPv6?
First of all thank you ;-)
God is blessing your heart!
I have applied for a potatoe tag. Please what is the estimated response time?
In about 3 years sir.....
It would be good to pin this thread (it seems to be sinking)
And iit would also be good to pin the tag on the potatoe sir!
This would most assuredly make @deank ever-so-slightly greenish with dickly envy
I am bump for great justice
Please advice!
No. It's lowend. (And my networking skills suck).
I don't think I can do that - @trewq ?
Volunteer staff having to take matter into their hands means the end is Amitzly, and dickly, nigh.
This is especially true when real staff are just busy with posting scam offers.
The real staff are busy implementing changes, ok?
It's lowend.
Lowend and non-sticky. That's new.
In about 3 Potassium years sir.....
FTFY
They did fix up the bot quite quickly a while back ( @LEBFEED ), possibly because those 30 clicks per thread make them something resembling money.
However, the support desk has been broken for about a year now.
Priorities.
And now the sidebar that links to it is broken as well.
@raindog308 bUT yOu dIdNt TaLk to ChRiS fIrst ! ! !
@raindog308
So does this support desk offer forum support, technical support or moral support?
It's the suicide prevention hotline for all LET users.
Heresy. Should be 7. You know better, @donliliano.
Everytime the mod says "is lowend" , I understand: "is trash".
Good stuff.
Just pushing it towards the top as it's still not sticky ...
(a small "thank you" for raindog308's efforts)