New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Dedicated Server starting at 2.99 EUR / month
This discussion has been closed.
Comments
Which doesn't matter at all, because the offer on a website is just a call for the potential client to make an offer which the seller has to agree on. OVH obivously didn't. That is the civil law in France, in many other EU-member states and in other sates around the world. It's called invitatio ad offerendum.
Ahahaha, Green power, what?
OVH uses exclusively nuclear power, and while cheap it is not much cheaper than the average French bulk rate (-> would be illegal under French laws, discrimination of other companies).
Is anyone get the Kimsufi KS 2G?
On 25 July I placed my order on ovh.pl and it is still in process.
@ska of course it is not legally binding for them, just not fullfilling those will be a dickish move to people who thought they're getting these servers, if they care about their image and leaving a good impression to people (many of whom bothered to go so far to even scan and send their IDs etc, all for nothing) they would do that.
Completely agree to that. The image might not be good on that. But I guess the offer is just for PR and market-share, especially in FRance and the EU. So they are not counting on the effect outside the EU. Especially since their reputation outside the EU is not so good already?
Even if they sell 200K of those they aren't going to solve anything. Even if they are able to gain a gross margin of €0.5 (which I doubt), what are €100K/month for a company of the size of ovh?
Also what happen to the clients paying >3-5 time for the same product?
If they are after the redidential market then consumer grade services would have worked better. A server isn't for every mom and dad...
Here's the answer I got from them:
Sehr geehrter Herr XXX,
leider ist eine Lieferung aktuell in 24h nicht möglich, Sie sollten eher mit 10 Tagen rechnen.
Zur Information:
Sie können jederzeit die Bestellung stornieren und wir buchen Ihnen den Betrag zurück.
Bei Fragen stehen wir Ihnen jederzeit gerne zur Verfügung. Hilfreiche Informationen zu OVH und unseren Produkten finden Sie außerdem auch unter: http://www.ovh.de/support/.
Mit freundlichen Grüßen
XXX
OVH Kundendienst
Translation:
Blablabla, wait 10 days. Blablabla, you can cancel any time.
Still, changing policy after client purchased service and failing to notify client or refund if suddenly ineligible is a big fucking no-no.
As stated by me and others before: It's weekend in France and OVH didn't expect such a big rush on the offer. They are simply overloaded with work. Give it some time. It's not a 1-3 person show like your average VPS provider that also provisions at 0300 during the night because it's his business. OVH has employees and they're bound to the working-laws.
The cancel and refund button is right next to their cancel button in most provisioning software for the love of god. What stopped them from pressing IT, instead of CANCEL?
@tr1cky when did you order/pay your server?
25th of July, 20:05 GMT +2
That does not seem to be the case, as they've already put up a "cancelled" clause.
They've also been making some fairly large investments over the past couple of years in trying to develop wind power with a goal of being able to eventually generate the bulk of their power needs from their own wind farms . http://forum.ovh.co.uk/showthread.php?t=5079
If the clients are like me and on monthly contracts , they let the old old plans expire and change to the new plans (i.e. the 2012 49.99 MiniSP i5 gets traded in for the 2013 39.99 MiniSP E3)
When OVH unveils their annual Kimsufi changes/price cuts there is always a huge number of orders and delivery delays, and it usually takes things about 2 weeks to calm down. TL;DR give it some time.
if order status page shows above screenshot, is it succeeded??
Because they manually provision it. However, for non EU customers just the title name of the product was changed to indicate a cancellation to be made.
Not sure what you're referring to since your quote is empty.
No, your order is not manually reviewed yet, see bottom left.
They'll most likely cancel your order if you ordered on the French site with a non-FR address.
I believe it's related to last march 140 million bank loan. In september, 6 monts after the loan, OVH will show to investors a fully booked new datacenter and a big growth on the client base - exactly what they want. This also explains why they focused the offer on the European and American client base (the specific markets quoted on the march OVH press release).
And further: according to Octave post on OVH forum, they implemented new and basically untested-at-this-scale cost-cutting measures on the power distribution infrastructure for this datacenter. It would have been insane to real-life test them on a SLA backed service. Kimsufi is a best effort service; on the worst scenario, no real damage will happen to OVH.
so anyone know what happen after cancellation? Do we need to email them to get a refund or it will be automated?
I would give them a few days so they can work out everything. I don't think the are really doing work in the weekends.
So Tor is not allowed, do you have a Idea what i could do with them?
sell them unofficially?
No, for this price i want to hold them. But I not want to waste them
how dis yours end up with cheaper at around 7+ we all paid close 8+ without vat
OVH confirms to one of those with "cancelled" orders that it's because he is non-EU:
I just hope to receive a dual core, since I bought it before they changed the specifications.
@zero You'll get 1 core, that's it. Only their 1000 stock (sold out in 1 hour) had dual cores. New systems get 1 core. Thinking about cancelling if you get 1 core?
You get what you pay for..... again when you ordered 2 Cores you get them.
Thanks for the update. Good riddance and end of OVH waiting game..