KVM VPS | 8 Locations | From £16 Per Year | DDOS Protected.

banxix · March 2019

Hard to say but I/O seems too slow at some point that it made my Mysql InnoDB not able to read from disk fast enough so timeout alot. The process even hung and it began a deadly loop that I need to restart server.

I decided to go back to my old vps because I cannot accept another downtime. So I couldn't have time to find out the culprit.

This is not a complaint, just express what happened, anyway I don't think I would run a production thing on a lowend again.

cybertech · March 2019

@banxix said:
Hard to say but I/O seems too slow at some point that it made my Mysql InnoDB not able to read from disk fast enough so timeout alot. The process even hung and it began a deadly loop that I need to restart server.

I decided to go back to my old vps because I cannot accept another downtime. So I couldn't have time to find out the culprit.

This is not a complaint, just express what happened, anyway I don't think I would run a production thing on a lowend again.

SG node?

banxix · March 2019

@cybertech said:

@banxix said:
Hard to say but I/O seems too slow at some point that it made my Mysql InnoDB not able to read from disk fast enough so timeout alot. The process even hung and it began a deadly loop that I need to restart server.

I decided to go back to my old vps because I cannot accept another downtime. So I couldn't have time to find out the culprit.

This is not a complaint, just express what happened, anyway I don't think I would run a production thing on a lowend again.

SG node?

Yes

cybertech · March 2019

__> @banxix said:

@cybertech said:

@banxix said:
Hard to say but I/O seems too slow at some point that it made my Mysql InnoDB not able to read from disk fast enough so timeout alot. The process even hung and it began a deadly loop that I need to restart server.

I decided to go back to my old vps because I cannot accept another downtime. So I couldn't have time to find out the culprit.

This is not a complaint, just express what happened, anyway I don't think I would run a production thing on a lowend again.

SG node?

Yes

Same for me. Raised ticket and was re provisioned. Still testing it out. U read from NVMe or HDD?

HostDoc · March 2019

@banxix said:
Hard to say but I/O seems too slow at some point that it made my Mysql InnoDB not able to read from disk fast enough so timeout alot. The process even hung and it began a deadly loop that I need to restart server.

I decided to go back to my old vps because I cannot accept another downtime. So I couldn't have time to find out the culprit.

This is not a complaint, just express what happened, anyway I don't think I would run a production thing on a lowend again.

Hello Banxix.

We are currently addressing SG again and are finding cases of abuse so addressing that.
The initial issue was ours causing a bottleneck but that has since been cleared up.
Apologies.

banxix · March 2019

@cybertech said:
__> @banxix said:

@cybertech said:

@banxix said:
Hard to say but I/O seems too slow at some point that it made my Mysql InnoDB not able to read from disk fast enough so timeout alot. The process even hung and it began a deadly loop that I need to restart server.

I decided to go back to my old vps because I cannot accept another downtime. So I couldn't have time to find out the culprit.

This is not a complaint, just express what happened, anyway I don't think I would run a production thing on a lowend again.

SG node?

Yes

Same for me. Raised ticket and was re provisioned. Still testing it out. U read from NVMe or HDD?

SSD as default, HDD needs manually mounted. It was my production website so I don't have time to wait for it.

Hax · March 2019

@banxix said:

@cybertech said:
__> @banxix said:

@cybertech said:

@banxix said:
Hard to say but I/O seems too slow at some point that it made my Mysql InnoDB not able to read from disk fast enough so timeout alot. The process even hung and it began a deadly loop that I need to restart server.

I decided to go back to my old vps because I cannot accept another downtime. So I couldn't have time to find out the culprit.

This is not a complaint, just express what happened, anyway I don't think I would run a production thing on a lowend again.

SG node?

Yes

Same for me. Raised ticket and was re provisioned. Still testing it out. U read from NVMe or HDD?

SSD as default, HDD needs manually mounted. It was my production website so I don't have time to wait for it.

I also have a VPS on SG and have a similar problem.

My VPS initially had only HDD, I used it for VPN and was gonna use it for development purposes but later because I had other things to do. After 3 days, I transferred my data that was hosted on OVH SG, but the speed was very slow, it took over 30 minutes to transfer a 3 GB data, I even tried with aria2 for parallel download but didn't help.

After that I tried to extract the archives, but whenever I ran a command tar xzvf data.tar.gz I got disconnected from the VPS (both VPN and shell) and its latency increased a lot, so a simple extract command would take down the VPS.

So I sent a ticket and asked if they could move it to NVMe because I thought HDD was the problem, they did move it. I also asked about the latency, they said they were aware and it was network problem from OVH side. After the VPS got provisioned on a different node, I did almost the same as the previous one and on the 3rd day the latency increased again.

Now I don't know what can I do with this VPS.
I can't use it for VPN because the latency is way too high.
It took more than 10 minutes to transfer a 500 MB data from my other VPS on OVH SG which is on a same network.
It took almost 5 minutes to install ioping, a program that isn't bigger than 50 KB.
Now I'm extracting a 60 MB zip file, I took a shower and it's still extracting, made this post and it's still extracting...

FAT32 · March 2019

@Doutei said:

Hi, which node are you on? Can you share some benchmark here? Like time tar xzvf data.tar.gz. It is working fine on my side here. (Pure HDD)

root@hostdoc:~# wget "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US&flag=let%7BPleAsE_D0Nt_D0wNl0aD%7D" -O firefox.tar.bz2
Length: 61482087 (59M) [application/x-tar]
Saving to: ‘firefox.tar.bz2’

firefox.tar.bz2        100%[====================================>]  58.63M  80.8MB/s    in 0.7s

2019-03-07 10:02:13 (80.8 MB/s) - ‘firefox.tar.bz2’ saved [61482087/61482087]

root@hostdoc:~# time tar xjf firefox.tar.bz2

real   0m8.624s
user   0m7.628s
sys    0m0.320s

HostDoc · March 2019

There is definitely a problem with SG3 and emails and an announcement have already been made that an emergency maintenance will be carried out tomorrow.

@FAT32 you are on SG1, the fullest of all SG nodes.
@Doutei I have no idea what SG node you were on but guess you are now on SG3 also as the other two have been going strong both of which are Xeons. You are now on the i7 because you wanted nvme.
@banxix it is not an ideal situation but these things do happen.
We are still responsive and available should you need and intend to have the node back up after maintenance and investigation into the cause.

Everyone on SG3 can get a replacement VPS in any of our available locations if ideal while we carry out the work.
Please check your inboxes or our announcements page.

uptime · March 2019

It's never lupus.

AC_Fan · March 2019

@uptime said:
It's never lupus.

Except for the one time it was.

AlwaysSkint · March 2019

~~House!~~ Bingo!

Hax · March 2019

@FAT32 said:

@Doutei said:

Hi, which node are you on? Can you share some benchmark here? Like time tar xzvf data.tar.gz. It is working fine on my side here. (Pure HDD)

root@hostdoc:~# wget "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US" -O firefox.tar.bz2
Length: 61482087 (59M) [application/x-tar]
Saving to: ‘firefox.tar.bz2’

firefox.tar.bz2        100%[====================================>]  58.63M  80.8MB/s    in 0.7s

2019-03-07 10:02:13 (80.8 MB/s) - ‘firefox.tar.bz2’ saved [61482087/61482087]

root@hostdoc:~# time tar xjf firefox.tar.bz2

real   0m8.624s
user   0m7.628s
sys    0m0.320s

@HostDoc said:
@Doutei I have no idea what SG node you were on but guess you are now on SG3 also as the other two have been going strong both of which are Xeons. You are now on the i7 because you wanted nvme.

Yes, but I also had this issue when my VPS was on node SG2. I thought it was caused by a slow HDD so I asked if it could be moved to NVMe, but apparently I got this issue again on SG3.

HostDoc · March 2019

@Doutei said:
@FAT32 said:

@Doutei said:

Hi, which node are you on? Can you share some benchmark here? Like time tar xzvf data.tar.gz. It is working fine on my side here. (Pure HDD)
root@hostdoc:~# wget "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US" -O firefox.tar.bz2
Length: 61482087 (59M) [application/x-tar]
Saving to: ‘firefox.tar.bz2’

firefox.tar.bz2        100%[====================================>]  58.63M  80.8MB/s    in 0.7s

2019-03-07 10:02:13 (80.8 MB/s) - ‘firefox.tar.bz2’ saved [61482087/61482087]

root@hostdoc:~# time tar xjf firefox.tar.bz2

real   0m8.624s
user   0m7.628s
sys    0m0.320s
@HostDoc said:
@Doutei I have no idea what SG node you were on but guess you are now on SG3 also as the other two have been going strong both of which are Xeons. You are now on the i7 because you wanted nvme.

Yes, but I also had this issue when my VPS was on node SG2. I thought it was caused by a slow HDD so I asked if it could be moved to NVMe, but apparently I got this issue again on SG3.

As I have confirmed, there is an issue with SG3 which will be looked at.
SG2 on the other hand has no present issues and has not gone down for any emergency maintenance. I have just tested it myself and download and upload speeds are as expected.
If you require a replacement while work is carried out tomorrow just let us know and it will be provisioned.

iHavenoName · March 2019

@HostDoc I noticed the Client Area is often inaccessible often with a DNS error. Other than that, no issues. It performs as well as the vps from SSDnodes in the same DC that I used for the past year, but it's 40% cheaper.

[21:53][~]# wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash
Benchmark started on Thu Mar 7 21:53:35 UTC 2019
Full benchmark log: /root/bench.log

System Info

Processor : Intel(R) Xeon(R) Gold 6128 CPU @ 3.40GHz
CPU Cores : 2
Frequency : 3392.026 MHz
Memory : 3950 MB
Swap : MB
Uptime : 3 days, 20:48,

OS : \S
Arch : x86_64 (64 Bit)
Kernel : 3.10.0-957.5.1.el7.x86_64
Hostname :

Speedtest (IPv4 only)

Your public IPv4 is x

Location Provider Speed
CDN Cachefly 72.4MB/s

Atlanta, GA, US Coloat 28.7MB/s
Dallas, TX, US Softlayer 64.1MB/s
Seattle, WA, US Softlayer 19.0MB/s
San Jose, CA, US Softlayer 21.6MB/s
Washington, DC, US Softlayer 16.5MB/s

Tokyo, Japan Linode 13.0MB/s
Singapore Softlayer 3.93MB/s

Rotterdam, Netherlands id3.net 7.37MB/s
Haarlem, Netherlands Leaseweb 41.9MB/s

Disk Speed

I/O (1st run) : 400 MB/s
I/O (2nd run) : 676 MB/s
I/O (3rd run) : 937 MB/s
Average I/O : 671 MB/s

Xenos · March 2019

@HostDoc

I love the VPS, but I canceled today due to the billing and suspension issues I've had since signing up. I actually got charged a late fee tonight even though I have a credit card on file.

cybertech · March 2019

Thanks for offering replacement VPS. Hope SG3 Maintenance goes smoothly for u. Also good time for me to test UK/France, if poison is strong, who knows

HostDoc · March 2019

@Xenos said:
@HostDoc

I love the VPS, but I canceled today due to the billing and suspension issues I've had since signing up. I actually got charged a late fee tonight even though I have a credit card on file.

Hey @Xenos WHMCS has been weird since we migrated it just over a month ago and only just a few minutes ago decided to run a phantom overdue billing on certain accounts of which yours was one of them.
If you were charged a late fee on this occassion, simply open a ticket so we can remove it or if already paid, can be added to your account credit or refunded.

@cybertech said:
Thanks for offering replacement VPS. Hope SG3 Maintenance goes smoothly for u. Also good time for me to test UK/France, if poison is strong, who knows

No problem, UK instance provisioned

banxix · March 2019

Do they allow installing/running Windows? I'm kind of excited to learn installing other OS on a VPS.

dahartigan · March 2019

@banxix said:
Do they allow installing/running Windows? I'm kind of excited to learn installing other OS on a VPS.

You can definitely install Windows, it's one of the options of OS you can install in the panel. You can even use your own ISO too through the panel.

banxix · March 2019

@dahartigan said:

@banxix said:
Do they allow installing/running Windows? I'm kind of excited to learn installing other OS on a VPS.

You can definitely install Windows, it's one of the options of OS you can install in the panel. You can even use your own ISO too through the panel.

Damn, I didn't notice they have already provided everything for convenience.

Janevski · March 2019

@FAT32 Please. The benefits are immense.

contactwajeeh · March 2019

Jeez, I received 91 payment reminder emails since last 8 hours. @HostDoc please look in to this. Invoice 1781 fyi..

Its due on march 14th.

HostDoc · March 2019

@contactwajeeh said:
Jeez, I received 91 payment reminder emails since last 8 hours. @HostDoc please look in to this. Invoice 1781 fyi..

Its due on march 14th.

I am sorry, but, does this now look like our support desk?
You have been with us for about a year and any issues you have always used the correct channels. What changed?
But yes, I can look into it.

EDIT2 I have just looked at it and see no problem. All invoices were issued as paid and the only unpaid one is your upcoming bill for the 14th.
Did I miss anything? If so please do let me know.

eastonch · March 2019

HostDoc said: EDIT2 I have just looked at it and see no problem. All invoices were issued as paid and the only unpaid one is your upcoming bill for the 14th.

You absolutely have a problem .

https://imgur.com/a/wlU4UpK

Anyoe · March 2019

@banxix said:
Hard to say but I/O seems too slow at some point that it made my Mysql InnoDB not able to read from disk fast enough so timeout alot. The process even hung and it began a deadly loop that I need to restart server.

I decided to go back to my old vps because I cannot accept another downtime. So I couldn't have time to find out the culprit.

This is not a complaint, just express what happened, anyway I don't think I would run a production thing on a lowend again.

On SG2 HDD too...I thought I was the only one has the problem...process hung lots of times when I using docker...

contactwajeeh · March 2019

@HostDoc said:

@contactwajeeh said:
Jeez, I received 91 payment reminder emails since last 8 hours. @HostDoc please look in to this. Invoice 1781 fyi..

Its due on march 14th.

I am sorry, but, does this now look like our support desk?
You have been with us for about a year and any issues you have always used the correct channels. What changed?
But yes, I can look into it.

EDIT2 I have just looked at it and see no problem. All invoices were issued as paid and the only unpaid one is your upcoming bill for the 14th.
Did I miss anything? If so please do let me know.

Well, I never said that this is your support desk. I am not at my desktop and I check forum more often from mobile so I just thought to give you people a headsup about the issue with your invoice reminder module.

It was in no way to defame your service, I was just trying to help.

Edit: my sincere apologies for informing you about a issue that can be communicated via support.

banxix · March 2019

Guys please use their Tickets. You don't have to confirm it here.

cybertech · March 2019

Yup tech support use tickets and work fast .

FAT32 · March 2019

@Janevski said:
@FAT32 Please. The benefits are immense.

If everyone else in this thread is reversed, I will be the only one reversed.

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