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What, did you copyright being a prick?
No I just feel like pointing out that you're obsessed with them and you're being a prick just looking for everything you can piss on that relates to them.
Except for mine, which started as a customer of RamNode, then a customer of Incero, then a friend of everyone involved. But I'm biased and the past doesn't exist of course because "lolololol im a troll lololol lets piss on everything."
I was refunded and my account was closed completely. To add to the above, I had an unpaid invoice on the account prior to ordering the V-Dedicated package. The invoice was months old and the service that was tied to it was auto terminated 2 days after the due date (which is fair). After ordering the V-dedicated, it all went through fine. But as soon as the same person (Jeff) saw it, he replied to me via a new ticket saying that instead of the money for the V-Dedicated to go through, they'll be using that money for this unpaid invoice instead and refund me the rest (The invoice was around $15 with all of the late fees). I had to then complain to them that the invoice they were charging me for was for an entire month when I had only recieved 2 days of service which they then issued a VPS for to cover the rest of the month (I still have access to it now, they didn't terminate when they so-called banned me). I had then ordered the V-Dedicated again which was the 12TB one with no problems, then after that they sent the ticket response above.
This is why I wouldn't trust them with your Terabytes of data since they probably wouldn't give any advanced notice or warning that they would be terminating you as a customer.
I posted maybe two or three times in the past? If I'm obsessed with anyone I think they're far from.
Ahum Mike.
Let's hear my opinion...
Granted I got them a good client (1k+ per month, two years contract) but only recently I got a credit for the referral. Until then, I've done business with Gordon, I've sent tickets in Wable, I've purchased KVMs and I have never had a single issue with their support. I'm a cheap client, my profit is minimum in their books, but I'm also a respectful client and am totally aware that my services are unmanaged. If they operate SpeedyKVM as an unmanaged brand, the only ticket responses you'll see are related to network/node issues. I too agree they need to improve their support but thing is: they run a profitable business where LET customers are a minimal percentage of their profit. I too love a good/personal touch ticket support but they do not have time nor patient for that. If you've done business with Gordon you'd know what I mean.
Really? Because you even quoted a picture of them closing an archive of a closed live chat and used that as a point to shit talk. I mean seriously, you've gotta have motive for that which extends far beyond actually caring about the content of your words.
So I'm not going to care about mine when I speak to you, and I'm going to troll you for a bit.
Cellphone not editing heh.
To sum it up, Mike, if there's a customer pushing them too much they simply refund and close the account. It's not the way people make it look like IMHO.
Posts like yours I like to see, I wish it was posted earlier in this thread. And yep, I'm aware it's a part of their business plan, it's what makes sense for them.
Like opening a live chat to bump an hour old non-emergency ticket?
I mean no disrespect to the person doing that, but I can't blame someone for not wanting to deal with that.
Yeah, I much prefer it to the "Post in competitor's review threads to shit talk" business plan.
Posting on a forum is far different than a business plan :-)
Regardless, you're right, I should have just left the thread after the first few posts. The original thread is a great review. Maybe I shouldn't be watching the debate while posting!
Yuupp... it started when I found out they were RamNode's provider and continues today. I'm nothing if not loyal to those who do me right
Hahaha dude this thing is hilarious.
I had used live chat since the last time I had been talking to them, they seemed to be really helpful and descriptive on what they were doing like deploying my server. I did also reply to the ticket a few times first asking for an update since it seemed like the request would have only take 15-25 minutes. Their live chat is more sales and by the looks of it non-emergency.
If you had livechat on mxroute, would you do the same thing as what Incero did to me? I feel like anyone would have handled it better than they did since I was terminated just because it annoyed them a little. Even though I was a paying customer, they did not see any reason to see past it.
No need, I don't mind. I like sharing opinions and you're more than welcome to share yours
. My opinion however is still the same:
Probably because I need to get you out of the way and go find out who hacked my website and installed a live chat :P
No really though I can't compare others to what I would do. I'm too nice and easily walked all over because of it.
Hardware is great, I even mentioned that above before the storm moved in. The drives they use are better than what most datacenter use.
Yup, and their network is superb. I'm yet to find a better network.
Someone should be able to criticize a provider just as freely as you praise providers without getting a personal attack against them. That's all this post by you is. I think its great that you have good experiences with Incero and want to support them, but that doesn't mean you should attack those that have differing opinions.
Why should I not be able to criticize people who criticize? People can criticize that I criticize people for criticizing but I can't criticize people for criticizing?
Calling someone a prick and a dick isn't a criticism, its just insults.
And?
I was explaining the difference between criticizing and insulting. I said someone shouldn't have to worry about personal attacks and your rebuttal was that criticism should be allowed. Two different things.
Much appreciated.
Agree to disagree
Well something is really fishy in the bench
Dallas, TX, US Softlayer 104MB/s Haarlem, Netherlands Leaseweb 110MB/sIt is a local LW mirror, it was mentioned in another thread earlier today.
Real Haarlem location mirror is http://mirror.nl.leaseweb.net/speedtest/100mb.bin
They should change for this url in the script.
Yep, noticed that too, it would be awesome to download at that speed from NL
I guess some like to point at someone rather than something.