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Not all unmanaged hosting providers offer SLA credits. We are just stating the fact that we guarantee our power, network, infrastructure, etc.. and if there is an outage, we stand behind it.
Our facility is in Wilkes-Barre, PA and we have direct transit and peering to NYC.
But why do you offer servers in NYC? Peering is not exactly the same as being there
Most providers would give SLA credits if there was a network issue or a power issue. You aren't doing anything special. I am surprised anyone still hosts with you after the shit that happend last month. Where you changed a users iDRAC password and wiped all their data from their server - The only good that came of it was a refund.
@inthecloudblog Just the primary Wilkes-Barre, PA data center.
@volumedrive you guys mentioned service credits on the last outage too but I never received any such credits on my services.
You guys need to communicate with your customers and let them know what's up. If you were aware of the issue this morning you should have let us all know.
@agoldenberg,
We were answering all support lines, explaining exactly what was going on and had all hands-on working out the issue. Once everything was resolved, we issued a formal RFO. In the wake of this, we are also going to be launching a network status page that will include any know issues even as small as standard maintenance schedules.
If you are pending an SLA, please let us know and we'll most certainly make sure its added to your account.
I am missing an SLA from the last RFO you sent out as well as this one. Either way I ate the loss and migrated away.
Best decision you could of made.
I might reconsider Delimiter again depending on how long it takes to get these, could you PM me pricing on both one unit/quarter cab? Thanks!
Can people please just say if they are interested in a refugee offer from @MarkTurner ?
Please just put in this thread
"I'm In"
Do you have anything with a 120GB SSD 8GB ram GE port and some quad core <=20USD?
Can you stretch that to $25?
I was especially looking for something like this within the us: http://www.online.net/en/dedicated-server/dedibox-xc
Is it just the SSD part that causes a higher minimum? Because 25 for what I listed vs 30 for what I quoted is kinda interesting when you compare the other parts. I'd rather get the 30USD one I quoted if what I listed isn't reasonably doable around 20USD or lower.
@Setsura - this is the breakdown:
Dual E5420, 8GB, 500GB Disk $20/month
Upgrade to 16GB $5/month
Upgrade to 120GB SSD $5/month
@MarkTurner,
Working on this from our side, we have 238 of these L5630 units, looks like we need to replace the RAM and add a disk (they are all network book).
So in principle the pricing can be done, we just need enough expressions of interest to get it approved.
Sorry to be a party pooper...
I am surely not the king of decency, but is it really stylish to advertise own offers in a thread about a competitor having technical issues? Wouldn't a new thread be more appropriate? Tar and feather me if I'm wrong. Have had a long day at the office...
1Password did the same thing in LastPass's threads about being acquired. Happens all the timetime, and in this case, I can't think of any provider worse than QuadIX.
QuadIX is awful and needs to die/be put out of its poor misery
Looks like we have the basis for a refugee package. But it may have 24GB rather than 32GB but instead of 1TB disk it will include 2TB.
Does that work for everyone?
What would be the price for this ? Month to month ...
The spec I am proposing is:
HP Dual L5630
24GB RAM
2TB Disk
Gigabit
Dedicated ILO inc Virtual Media
$40/month (paid month-to-month)
Shilling by @MarkTurner by getting other people to post that here, not new.... i'm not even surprised. (Yes, i obviously have proof for that, he did send some interesting PMs to others).
Post what here?
Please post this 'proof' here, I have absolutely nothing to hide and I am sure people would love to see how I am 'shilling'.
I have already flagged your message and asked the admins to review my PMs.
Sure.
http://i.imgur.com/oKEjEvn.png
LOL - 404 Error - thats only proof you can't upload a file
Already fixed. And you are an idiot - this even runs my own upload script, my own mac app, my own webserver, the issue was how the file was provided by my source (filename).
@William This was my message to the admins when I flagged your posting:
>
In context, this was his PM which also included supporting copies of tickets, invoices etc:
No shilling, just someone explaining how sick they are of QuadIX, providing evidence of how sick of them they are and asking whether they could be included on any refugee deal.
To which I responded:
>
Irrelevant, you were posting an image link and didn't work. Irrespective of whether you or Steve Jobs wrote it, it failed.