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And you can prove these are not over committed?
They are very different companies. Their rules are different, and suitable for different needs.
I can prove that I have seen no sign of overcommitment for the nodes I'm on: no memory allocation error, no constant packet loss, minimal iowait. I'm only sharing my experience and mentioning two hosts I haven't had problems with versus two hosts I had problems with.
I find it funny that its always the same 4 people always bashing us :-P
Let it go people let it go. You are all OLD customers back from the Jeremiah days when we were just coasting by and I admit that support was rude because Jeremiah is/was a rude person.
I highly suggest that you try us again if you are in the market for a VPS. I/O has drastically improved, and if you do have issues submit a ticket and we will get it fixed. I applaud Kevin and Luc for the work they do and the dedication and overall attention they give the customers.
We are adding two more staff as we have grown triple in size the past few months and can no longer handle it with a three man team. If anyone is interested in this, let us know and send me a resume at [email protected]
@Mun, I please urge you to have the facts correct. It was not ALL Chicago, it was a small portion, and we have also set in place after the incident to take weekly backups of EVERY openVZ container in all locations, for free.
ChicagoVPS has evolved, and is not only better in the hosting aspect but the business and customer care aspect. I want everyone to take this comment seriously and really think it over. We have worked very hard to make this transition, so give it a rest. Companies can change and we have.
I've had nothing but trouble with both urpad and and cvps.
Networks were unstable and support was slow to respond.
I've been enjoying both urpad and and cvps.
Networks are stable and support is quick to respond.
Support is very important,if rude and no anwser,i will never consider to buy anything from them
I've had a few different VPSs with ChicagoVPS; and whilst I started off not being their biggest fan I've grown a liking to them. Performance is good for what I'm paying (both SSD and non) and tickets have been replied to quickly (albeit, most of my tickets were for rDNS). @CVPS_Chris is a good guy, everything on here just seems to have turned into a big witch hunt.
He is like Mayweather of Hosting industry
URPad TOS is probably like this because of all the skids they might have had.
I haven't tried URPad, but I have a VPS in Buffalo with Chicago VPS and it's been running great since day one. The same goes for the support - the staff has been quick and efficient in their response to my ticket and I have zero complaints about the service.
URPad have so many skids because their TOS is so restricted
Is that not an oxymoron?
@W1V_Lee if you run honest and legal stuff, you have nothing to worry about.
So you think all the Thai lady boy porn and torrents I have on there are maybe questionable in a legal sense?
@W1V_Lee mentioned stuff is illegal in the state, maybe o.k to you..
Chris, you have been rude as well. When I showed a friend your post his only question was "Why do we host with them?" and that is the impression I have gotten from both you and Jeremiah.
I had a node with you for awhile after the attack, and really didn't see the improvement I needed. I finally just got so upset when you let us know that the whole solusvm database was stolen, that I left.
You may have improved, but it still needs work. When I see you I still think of a business man who is fully in it for the money and not for hosting a VPS business or a good customer experience.
What to improve:
(1 forwardness to problems on your nodes, with databases, etc. It is better to say we lost everything and then admit later, 'nm' then to come 4 months and realize that you really did loose the db.
(2 Chris, you have to just stop arguing with these attacks on LET, Urpad I hate as well, but they get half the bad rap that you do simply by brushing it off. Talk nice to people and answer the questions they need, but don't attack them.
What you have improved on:
(1 Kevin is awesome, he isn't a jerk and answers ticket nicely. He answer questions that need to be responded too, and rarely seems to hold a grudge.
(2 I have also not recieved an angry reply to a ticket like "there is nothing wrong with CVPS".
All this put together, I still have a bad taste with CVPS and yes it is because of the past. However, can you blame me? I mean I was treated like a piece of shit, it really isn't something I nor anyone else likes when you are paying for a service.
--end of statement, feel free to bash me, but I really am not going to reply.
@Mun I agree about the attitude from staff has to be top notch towards customers.
On the other hand I have had some pretty rude customers phone up, granted we are not always in the right but approaching us with that attitude is certain to get your account cancelled, same as a customer can just leave a company.
May I ask why? We've improved considerably and are on a mission to serve customers better than ever before. If you were a previous customer that canceled due to an issue, please give us another try. PM me and I'll hook you up with something great to show you our new commitment.
EDIT: Actually, I PMed you.
Urpad
ChicagoVPS
Iperweb
both them amazing until now i never send ticket becous enever got any big problem with their service and i will not send ticket if only little problem just waiting for resolve until 24hours
I guess I am one of the 4 bashers ?
Believe me, ChiVPS has way more than 4 bashers. Everyone outed as a customer with the stolen database has funk in their mouth about ChiVPS and a mailbox of SPAM. Thanks folks and thanks for disclosing the hack, if at all MONTHS after the fact. Totally papered over issue.
I wouldn't trust 75%+ of the providers here. To me trust means keeping my customer data secure, billing me properly, not running covert programs against customers, etc. Emphasis on privacy and non disclosure in all manners, unless forced by law to disclose.
Most companies struggle just to keep their oversold servers humming along. When things go wrong the toilet bowl of excuses rolls out... Oh we were DDoS'd. Our management software was hacked. Elves ate our backups. 35% packet loss is normal, that's just your upstream... Our disks are faster than floppies.
ChiVPS isn't the worst by any means. URPad? Yes, some bad reviews out there. True or false? Heck if I know. They seem like decent people, but drama chases them, albeit less.
Frankly, I think posts like this, no offense to the OP, are just seeding to keep CVPS relevant on here. If a few of us ignored CVPS, their biz might start to contract.
Yes, much improved with Kevin on board. Heads above all the reps from that Chicago company prior.
I think URPad would get more community love with some offers that are in the price range of ChiVPS. Then again, might just be an a-hole magnet and create more problems.
For the record, been a ChiVPS customer twice. URPad, their offers never worked any magic on me.
We're not trying to offer the most for less, we're just here to offer a solid and affordable service with a diverse selection of location choices. =]
Very true. It's a solid model. No offense meant though. Obvious points.
i have urpad vps for almost a week now, these last few days ive been experiencing ddos and packet lost. what i like about urpad is that they answer support tickets as fast they could and a few minutes later everything will be back to normal..
Meh I've had urpad for almost a year if not more, support is great I/O is ok for my needs anyhow.
The whole restricted TOS is a bit of a pain and I get some VPS's suspended and normally unsuspended within a few hours, my clients are pesky writing applications with huge memory leaks that take up a lot of CPU and RAM (thank god for cpulimit)
I haven't tried ChicagoVPS and I've heard very mixed review about them and Urpad for that matter, honestly the best thing to do is give it a try if it suits your needs that's great! If not move to a service that does.
No answers on overselling as my boxes preform well and do that I need...
How could I do this when I was told the DB was fine and not downloaded. I dont think the DB was leaked because of the hack but with malicious intent from a former employee which is being delt with.
@pubcrawler, statement above goes to you as well. The DB leak had nothing to do with hack.
So you are saying a former employee hacked CVPS?
So much for not replying, but no that is not what I said. I said the DB leak had nothing to do with the hack
And you have not replied to my email for my late payment...
Please open a ticket, I am out of town and I am not actively checking email
Regards
Chris
Like I said in my earlier top providers poll post.. I bought a 1gb server for 6months for 6 dollars for a diablo 2 game server. Recently the server failed, but when it was up, it was flawless, no lag, server was stable, it was great. Server still has been up ever since, and that was about 2months ago.
In any event, I havn't used urpad before... so I am kind of cheating... but I'd suggest ChicagoVPS right now. I would have purchased urpad before, but the 6months/6$ 1gb ram couldn't really get beat at that time.... so meh I am a cheater, but i'd recommend both host's to some random kid, but if it was my friend i'd just say ChicagoVPS
Chicago's network has some beefy ddos protection though, got hit with a small attack was null routed for 24 hours instantly :P (Small Attack?)
Though, I am new to these things, most providers probably mitigate these as cake too?