New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
When did http://dedicatedminds.com/ update?
the update happened yesterday.
Fair play.
I know people are saying their tickets took ages but come on dedi minds, 15th May is not the start of 2014...
Just got this.....
Hello ******** ***********,
We are proud to announce the launch of our individual VPS brand called SturdyVM as of 15th May 2013 all VPS related services that were hosted under our parent company Dedicated Minds Limited have been rebranded under our subsidiary SturdyVM.com this includes all Unmanaged & Managed VPS solutions, as well as backup plans. The rebrand will enable us to extend our current rate of growth by introducing a new line up of services & locations. Unfortunately due to our New Jersey migration being delayed at the beginning of this year so was our initial launch of SturdyVM.
I would like to note that there isn’t any hardware changes neither network everything is staying the same minus a few extra updates which are coming into place for the benefit of our clients.
New Access Details:
As we’ve rebranded our VPS services there is a new url in which you can access your VPS control panel along with your billing area.
Main website: http://www.SturdyVM.com
VPS Panel: http://Control.SturdyVM.com
Billing Area: http://www.SturdyVM.com/billing
There is no changes to your login credentials.
New Support Team & Support Options:
Over the past few months there was a decline in the response times in some situations with our VPS services, due to our business previously being a mixture of solutions were now able to provide a dedicated team managing your technical requests over at SturdyVM. This will enable better response times than seen previously along with additional coverage over the weekends and the option for live support throughout the weekdays.
New Payment Methods:
We’ve introduced newer payment methods such as the following:
New Website & Billing Area:
We’ve finally launched our new website under SturdyVM, something we’ve been waiting to put live for sometime now. Our billing area has also been updated to provide a much cleaner UI for our customers.
Your VPS Control panel (SolusVM) will undergo a redesign this week which will also feature a very nice integration of our client area. Our network page will be updated shortly.
Additional Promo codes (Grab them while you can!)
Coupon | Discount:
It has also been noted that some may of not been able to open our billing area thus having the possibility of overdue invoices - in this case services have been excluded from our normal rules in place for suspension though your due anounts should be cleared as soon as possible to avoid disruption.
If you have any concerns then please feel free to get in contact, support will be provided via all email accounts for the time being however in the future you should contact us via: [email protected] or [email protected] for assistance.
Kindest Regards,
Dedicated Minds Management
5 would be rounded to 6 not 1.
SturdyVM, and ironic name after how dedicated minds played out.
FS, double post again.
Except that most people would split the year into quarters.
Reminds me to SturdyVPS
Even then, 6 not 3 ...
Not very sturdy below 640 px display width
Here's hoping they actually do it.
Which would be the second quarter, not the start of the year, the first quarter. We can also go by seasons if you like.
Not sure why you wanna play this game really tho.
Good point...
Responsive works when done right!
i opened a test ticket and they had a response time of 2hr
????????
?
i did not get what @AThomasHowe was implying
double post
They've just rebounded to sturdyvm...
So, everyone will get migrated or refunded? If so, it is almost acceptable.
LET users, scream high when everything goes down, call it scam and whatnot.
The providers returns with a new name, still no answer nor explanation to WHY noone answered before. Provider hands out big discounts using his new brand. LET users decides to "forget" or ignore the previous behaviour and is drawn lies flies to horse shit to the cheap offer made.
Spot on.
Let's if they can manage to transfer than VPS now...