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Why ask $1.00/mo per IP while doing the order but mention "Free additional IPs available upon request at no extra cost." in your first post?
No offense, it’s none of my business, but I’m just curious
You have a dedicated server purchased from DataForest, right?
You said "protect our infrastructure" Which infrastructure are you referring to? Probably the one belonging to DataForest
There is no such term as "traffic abuse" You’ve allocated 10 TB of monthly traffic to the "tralala" VPS; what happens once that 10 TB limit is reached? Do you suspend the service, or do you talk to the client about paying extra for additional traffic?
Once you have allocated 10 TB for the Tralala package, the client is free to do whatever they wish with that 10 TB they could even use it all up in a single day, But what if the client doesn't use the full 10 TB, and only consumes 1 TB in a month? Do you refund them for the 9 TB difference, or do you carry it over to the next month?
I understand that Dataforest charges you based on traffic which is only fair so, in turn, you should charge those who consume that traffic.
Unfortunately, you are new to this very tough industry. I’ve noticed the pricing for your packages they are quite expensive, especially considering that OVH or any other provider could offer the same (or even greater) resources at a much lower cost. On top of that, you’re complaining about a daily usage of 30 TB... whereas we consume between 60- 70 PB per month and daily we have between 1.3 and 1.6 PB......
Can I get a PB of traffic
I am living proof: I used two VPS instances here, and once my usage exceeded 35TB in a week, they locked my accounts and stopped responding altogether. Please think carefully before purchasing a VPS from this provider.