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Chunkserve is fraud !

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Comments

  • @anomuosir said:
    @Chunkserve Ticket #XMJ-635478

    Pls, reply and fix it!

    @Chunkserve

  • i beg u to please fix my server its been 3month now
    Ticket #ZAF-982221

    PLEASE START MY VPS I BEG U SIR

    @Chunkserve

  • I have the same problem with Chunkserve.

    I paid for a VPS (PL - R9 7950X VPS 1, Invoice #8075) on September 22, 2026. The payment went through, but the server is still not activated (status: Pending). It has been 4 days.

    I opened 3 support tickets (#HFM-109024, #RZI-960346, #EDV-350155) and sent messages via chat — zero response.

    This is unacceptable. I am not asking for much — just activate the server or refund my money.

    @Chunkserve — please respond.

  • UPDATE: 6 days and still nothing.

    I paid for a VPS (PL - R9 7950X VPS 1, Invoice #8075) on September 22, 2026. It has now been 6 days and the server is still not activated (status: Pending).

    I opened 3 support tickets (#HFM-109024, #RZI-960346, #EDV-350155) — zero response. I also sent messages via chat — silence.

    This is completely unacceptable. At this point, I consider this a fraudulent service.

    @Chunkserve — if you are not going to activate the server, refund my money immediately. Otherwise, I will open a dispute with PayPal/Stripe and continue posting warnings everywhere.

  • @Sitnik said:
    I have the same problem with Chunkserve.

    I paid for a VPS (PL - R9 7950X VPS 1, Invoice #8075) on September 22, 2026. The payment went through, but the server is still not activated (status: Pending). It has been 4 days.

    I opened 3 support tickets (#HFM-109024, #RZI-960346, #EDV-350155) and sent messages via chat — zero response.

    This is unacceptable. I am not asking for much — just activate the server or refund my money.

    @Chunkserve — please respond.

    1 ticket is enough, multiple? glwt.... (im not Chunkserve but this is just mjj behavior ngl)

  • ChunkserveChunkserve Member, Patron Provider

    @Sitnik said:
    I have the same problem with Chunkserve.

    I paid for a VPS (PL - R9 7950X VPS 1, Invoice #8075) on September 22, 2026. The payment went through, but the server is still not activated (status: Pending). It has been 4 days.

    I opened 3 support tickets (#HFM-109024, #RZI-960346, #EDV-350155) and sent messages via chat — zero response.

    This is unacceptable. I am not asking for much — just activate the server or refund my money.

    @Chunkserve — please respond.

    Hello,
    replying later today.

  • @alpha3k said:
    i beg u to please fix my server its been 3month now
    Ticket #ZAF-982221

    PLEASE START MY VPS I BEG U SIR

    @Chunkserve

    I would say this is some extreme patience. But this has been prevalent for nearly 2 months. So I don't know if this is considered patience anymore.

  • SitnikSitnik Member
    edited September 30

    Chunkserve problem.
    "Since you are not responding to tickets and have not provided the service, I am initiating a chargeback procedure through my bank (PrivatBank) and filing a complaint with the payment system Stripe. Your promises to 'get in touch' have not been fulfilled. The matter is closed on my end."

  • Same problem
    i paid for a VPS (Xeon Standard 2, Invoice #8175) on September 28, 2026. Payment done but the server is pending. I had open a ticket but no response.
    When activate the server @Chunkserve

  • He is really slow at processing tickets. My ticket took 10 days just to get a response to recreate the VPS, and it still doesn’t work.

  • WARNING: Avoid ChunkServe (chunkserve.com) - Billing Fraud & Non-Functional VPS (Ticket #WAN-640755). Hello LET community,

    I am writing this as a warning to anyone considering ChunkServe (billing.chunkserve.com). I have had a terrible experience with them, and their behavior borders on fraud. I strongly advise you to stay away from this provider.

    Here is the timeline of events:

    The Order: About a month ago, I ordered a VPS from them — PL - R9 7950X VPS 1 (Sydney) for €2.99/month.

    Non-Delivery: The service never actually worked. The server was never activated or provisioned properly.

    Support Ignored: I opened a support ticket (#WAN-640755) to resolve this. Not only did they fail to fix the server, but they have completely ignored my messages. As you can see in the screenshots, the ticket is still marked as "Open" with zero responses from their side.

    Unauthorized Renewal: Despite the service never working and my active ticket being ignored, they had the audacity to charge my card again for a second month!

    The Result: I have had to block my credit card to prevent further unauthorized charges. They refunded nothing for the first month, and now they are stealing money for a second month of a service that doesn't exist.

    Screenshots attached:

    Image 1: Billing history showing the charges (Invoices #8075 and #8304).

    Image 2: The VPS in "Pending" status that never got activated.

    Image 3: The ignored support ticket from September 28th, with no reply from ChunkServe.

    This is not just "slow support" — this is ignoring the customer while actively draining their bank account for a non-existent product. It is unacceptable.

    If any ChunkServe representative is reading this, I demand an immediate full refund for both invoices.

    To the community: Do not do business with ChunkServe. Save your money and your time.

  • SkelterSkelter Member
    edited October 22

    @Chunkserve , I've vouched for your services before here and in other places, and would like to keep being your client, but should I be worried and look elsewhere to put my stuff in?

    To be fair, your service have been quite good for almost 2 years now, slow support but smooth sailing regarding the VPS (I'm really happy with your service, let me be clear). But I'm getting concerned with so many people getting angry here...

    I'm sure you guys will get things sorted out .

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