billed for visualwebtechnologies lifetime hosting deals from 2022

buzzyLET

@Saragoldfarb said:

@buzzyLET said:

@lazyskillz said:

@NotFoundException said:

@lazyskillz said:

@buzzyLET said:

@barbaros said:
It seems @visualwebtechnologies won't bother responding to this thread while they keep commenting on other threads.

I noticed that too, i did get them to reply in the other thread though here:

https://lowendtalk.com/discussion/comment/4717902#Comment_4717902

@lazyskillz What do you think of this response?

It's not accurate. I didn't purchase a tri-annual plan. I have the email receipt from my order in 2022 and it says "Black Friday 2022 - Reseller spro lifetime".

Then I was billed in 2025. I didn't expect that, so I asked for a refund. What they did was deny my refund and close my hosting account without warning.

I have proof for anyone who wants to see. If any official LET admins want to provide a place for me to upload them, I'm willing.

Huh, you can just use https://imgbb.com/ or any other place for images. You don't need an admin for that. It's always best to include proof, otherwise you won't get taken very seriously.

Agreed, but I don't want my personal information posted in public.

I think mods can also verify this stuff privately?

I would be willing to verify. Just send me a dm. They don't strike me as one trying to pull a fast one but you know...

I expect it's just a communication problem... Nevertheless, happy to help.

Thank you dino squad!

RCVmedia

Not one bit surprised. They've tried to renew my service 4 months after I've cancelled my (mediocre) services with them. A chat operator noticed I was online, said "Hi" (which they never usually do?) and then manually billed me.

Thank goodness I already migrated my clients in advance to a new server that wasn't ass because when I reached out on chat they cancelled the invoice, but they also cancelled the entire service before it was actually set to expire (when they shouldn't even have renewed it in the first place). If I hadn't taken precautions, I would've been absolutely cooked.

I always set cancellation to "end of billing period" and this has never been an issue with all of the companies I've been with. Needless to say, never do business with this "India’s #1 Leading Best Web Hosting Company".

sullivanroger867

One option is to dispute the charge with PayPal. Since the original offer was for "lifetime" and they coded it as a recurring payment without clear disclosure of a 3-year term, you have a good case for misrepresentation. PayPal often favors the buyer in such situations if the service description doesn't match the billing.

sullivanroger867

One option is to dispute the charge with PayPal. Since the original offer was for "lifetime" and they coded it as a recurring payment without clear disclosure of a 3-year term, you have a good case for misrepresentation. PayPal often favors the buyer in such situations if the service description doesn't match the billing.

forest

So did this get resolved or was it just swept under the rug?

nghialele

Who's lifetime? What is lifetime?

You sure you live in the next 5 years? Lmfao

RCVmedia

I like how they keep bumping their own promo thread in an attempt to drown out this one.

GenerallyClueless

I've made that mistake before! Now I stick to one-time payments on PayPal to avoid the hassle. I'd rather log in once a year to renew than deal with auto-pay issues.