billed for visualwebtechnologies lifetime hosting deals from 2022

lazyskillz · January 18

did anyone else get billed in 2025 for their "lifetime" hosting purchase from visualwebtechnologies ?

JosephF · January 18

Have you opened a ticket with them about this issue?

JasonM · January 18

will check mine. I did'nt got email about it (yet).

lazyskillz · January 18

@JosephF said:
Have you opened a ticket with them about this issue?

Yes, and they basically said too bad. I used PayPal in 2022 for payment and visualwebtechnologies coded it as a re-occurring subscription. That means the money was taken out automatically without another invoice being sent.

JosephF · January 18

Recurring as in every three years?

Does the plan have a name that indicates lifetime or a listed frequency in the billing section of WHMCS?

cheekydozen · January 18

@lazyskillz said:

@JosephF said:
Have you opened a ticket with them about this issue?

Yes, and they basically said too bad. I used PayPal in 2022 for payment and visualwebtechnologies coded it as a re-occurring subscription. That means the money was taken out automatically without another invoice being sent.

One word, Jeets

TrK · January 18

I am sure i don't have any lifetime plans with any host except xhosts stackcp, that too isn't hosting any production web.

lazyskillz · January 18

@JosephF said:
Recurring as in every three years?

Does the plan have a name that indicates lifetime or a listed frequency in the billing section of WHMCS?

I purchased the plan from a promo during LowEndBox Black Friday (https://lowendtalk.com/discussion/comment/3547618#Comment_3547618)

At the time, assumed lifetime wasn't three years so I didn't check for any billing frequency in WHMCS.

JoeMerit · January 18

Premium 3 year recurring lifetime.

cmeerw · January 18

lifetime-like™

NotFoundException · January 18

@lazyskillz said:

@JosephF said:
Have you opened a ticket with them about this issue?

Yes, and they basically said too bad. I used PayPal in 2022 for payment and visualwebtechnologies coded it as a re-occurring subscription. That means the money was taken out automatically without another invoice being sent.

This reminds me, why I will never buy any lifetime deals. What does "lifetime" even mean? 1 Years? 10 Years?

Operator goes bankrupt or dies and the service is gone. There are so many factors, that I would never trust to pay the high upfront cost.

Never the less, it's a pretty sad case, if what you said is true. They didn't over to refund you that money? That sounds like scam

zed · January 18

@NotFoundException said:

@lazyskillz said:

@JosephF said:
Have you opened a ticket with them about this issue?

Yes, and they basically said too bad. I used PayPal in 2022 for payment and visualwebtechnologies coded it as a re-occurring subscription. That means the money was taken out automatically without another invoice being sent.

This reminds me, why I will never buy any lifetime deals. What does "lifetime" even mean? 1 Years? 10 Years?

Operator goes bankrupt or dies and the service is gone. There are so many factors, that I would never trust to pay the high upfront cost.

Never the less, it's a pretty sad case, if what you said is true. They didn't over to refund you that money? That sounds like scam

It means lifetime of that billing plan. Guess who decides how long that is?

TimboJones · January 18

The "unlimited mimosas" at the brunch I'm at is limited to 5.

Why they just don't call it a 5 drink and prevent all the pissed off customers? This is why countries need consumer advocate departments that actually do shit. Companies do this if nothing happens when caught.

gbzret4d · January 19

@visualwebtechnologies

buzzyLET · January 19

Oof I bought one of these in 2024, thanks for the heads up, paypal wasn't connected and haven't gotten hit yet personally. Just confirmed that billing details also say one time for my service in the portal. Hopefully @visualwebtechnologies can explain themselves

@xHosts you doing refugee deals? Lol

Saragoldfarb · January 20

You sure it's not a PayPal subscription issue? Like... They don't charge you but you send an automatic payment through PayPal?

Couple of weeks back I cancelled a server at a host, the subscription at PP remained so the money was sent anyway. Hasn't happened for years till now. Anyway, just raised a ticket and they refunded me without a word.

lazyskillz · January 20

@Saragoldfarb said:
You sure it's not a PayPal subscription issue? Like... They don't charge you but you send an automatic payment through PayPal?

Couple of weeks back I cancelled a server at a host, the subscription at PP remained so the money was sent anyway. Hasn't happened for years till now. Anyway, just raised a ticket and they refunded me without a word.

It was setup as a PayPal subscription but visualwebtechnologies still took money out. Opened up a ticket asking for a refund and they said too bad. And closed my hosting account too.

I've had similar PayPal based lifetime hosting subscriptions with other hosts and was never charged.

suyadi92 · January 20

@cmeerw said:
lifetime-like™

"Lifetime-ish"

@visualwebtechnologies hello

xHosts · January 20

@buzzyLET said:
Oof I bought one of these in 2024, thanks for the heads up, paypal wasn't connected and haven't gotten hit yet personally. Just confirmed that billing details also say one time for my service in the portal. Hopefully @visualwebtechnologies can explain themselves

@xHosts you doing refugee deals? Lol

Not currently doing any Reseller hosting packages, currently working on adding Directadmin hosting

buzzyLET · January 20

@xHosts said:

@buzzyLET said:
Oof I bought one of these in 2024, thanks for the heads up, paypal wasn't connected and haven't gotten hit yet personally. Just confirmed that billing details also say one time for my service in the portal. Hopefully @visualwebtechnologies can explain themselves

@xHosts you doing refugee deals? Lol

Not currently doing any Reseller hosting packages, currently working on adding Directadmin hosting

I'd just be interested in a normal lifetime hosting deal if you are offering them again!

xHosts · January 20

I have a thread open at the moment or if you need larger packages they are on our website

barbaros · January 20

It seems @visualwebtechnologies won't bother responding to this thread while they keep commenting on other threads.

buzzyLET · January 20

@barbaros said:
It seems @visualwebtechnologies won't bother responding to this thread while they keep commenting on other threads.

I noticed that too, i did get them to reply in the other thread though here:

https://lowendtalk.com/discussion/comment/4717902#Comment_4717902

@lazyskillz What do you think of this response?

buzzyLET · January 20

@xHosts said:
I have a thread open at the moment or if you need larger packages they are on our website

Oh thank you! For some reason I missed that and only saw the closed thread

lazyskillz · January 20

@buzzyLET said:

@barbaros said:
It seems @visualwebtechnologies won't bother responding to this thread while they keep commenting on other threads.

I noticed that too, i did get them to reply in the other thread though here:

https://lowendtalk.com/discussion/comment/4717902#Comment_4717902

@lazyskillz What do you think of this response?

It's not accurate. I didn't purchase a tri-annual plan. I have the email receipt from my order in 2022 and it says "Black Friday 2022 - Reseller spro lifetime".

Then I was billed in 2025. I didn't expect that, so I asked for a refund. What they did was deny my refund and close my hosting account without warning.

I have proof for anyone who wants to see. If any official LET admins want to provide a place for me to upload them, I'm willing.

NotFoundException · January 20

@lazyskillz said:

@buzzyLET said:

@barbaros said:
It seems @visualwebtechnologies won't bother responding to this thread while they keep commenting on other threads.

I noticed that too, i did get them to reply in the other thread though here:

https://lowendtalk.com/discussion/comment/4717902#Comment_4717902

@lazyskillz What do you think of this response?

It's not accurate. I didn't purchase a tri-annual plan. I have the email receipt from my order in 2022 and it says "Black Friday 2022 - Reseller spro lifetime".

Then I was billed in 2025. I didn't expect that, so I asked for a refund. What they did was deny my refund and close my hosting account without warning.

I have proof for anyone who wants to see. If any official LET admins want to provide a place for me to upload them, I'm willing.

Huh, you can just use https://imgbb.com/ or any other place for images. You don't need an admin for that. It's always best to include proof, otherwise you won't get taken very seriously.

lazyskillz · January 20

@NotFoundException said:

@lazyskillz said:

@buzzyLET said:

@barbaros said:
It seems @visualwebtechnologies won't bother responding to this thread while they keep commenting on other threads.

I noticed that too, i did get them to reply in the other thread though here:

https://lowendtalk.com/discussion/comment/4717902#Comment_4717902

@lazyskillz What do you think of this response?

It's not accurate. I didn't purchase a tri-annual plan. I have the email receipt from my order in 2022 and it says "Black Friday 2022 - Reseller spro lifetime".

Then I was billed in 2025. I didn't expect that, so I asked for a refund. What they did was deny my refund and close my hosting account without warning.

I have proof for anyone who wants to see. If any official LET admins want to provide a place for me to upload them, I'm willing.

Huh, you can just use https://imgbb.com/ or any other place for images. You don't need an admin for that. It's always best to include proof, otherwise you won't get taken very seriously.

Agreed, but I don't want my personal information posted in public.

NotFoundException · January 20

@lazyskillz said:

@NotFoundException said:

@lazyskillz said:

@buzzyLET said:

@barbaros said:
It seems @visualwebtechnologies won't bother responding to this thread while they keep commenting on other threads.

I noticed that too, i did get them to reply in the other thread though here:

https://lowendtalk.com/discussion/comment/4717902#Comment_4717902

@lazyskillz What do you think of this response?

It's not accurate. I didn't purchase a tri-annual plan. I have the email receipt from my order in 2022 and it says "Black Friday 2022 - Reseller spro lifetime".

Then I was billed in 2025. I didn't expect that, so I asked for a refund. What they did was deny my refund and close my hosting account without warning.

I have proof for anyone who wants to see. If any official LET admins want to provide a place for me to upload them, I'm willing.

Huh, you can just use https://imgbb.com/ or any other place for images. You don't need an admin for that. It's always best to include proof, otherwise you won't get taken very seriously.

Agreed, but I don't want my personal information posted in public.

You can just redact your personal information?

buzzyLET · January 20

@lazyskillz said:

@NotFoundException said:

@lazyskillz said:

@buzzyLET said:

@barbaros said:
It seems @visualwebtechnologies won't bother responding to this thread while they keep commenting on other threads.

I noticed that too, i did get them to reply in the other thread though here:

https://lowendtalk.com/discussion/comment/4717902#Comment_4717902

@lazyskillz What do you think of this response?

It's not accurate. I didn't purchase a tri-annual plan. I have the email receipt from my order in 2022 and it says "Black Friday 2022 - Reseller spro lifetime".

Then I was billed in 2025. I didn't expect that, so I asked for a refund. What they did was deny my refund and close my hosting account without warning.

I have proof for anyone who wants to see. If any official LET admins want to provide a place for me to upload them, I'm willing.

Huh, you can just use https://imgbb.com/ or any other place for images. You don't need an admin for that. It's always best to include proof, otherwise you won't get taken very seriously.

Agreed, but I don't want my personal information posted in public.

I think mods can also verify this stuff privately?

Saragoldfarb · January 20

@lazyskillz said:

@Saragoldfarb said:
You sure it's not a PayPal subscription issue? Like... They don't charge you but you send an automatic payment through PayPal?

Couple of weeks back I cancelled a server at a host, the subscription at PP remained so the money was sent anyway. Hasn't happened for years till now. Anyway, just raised a ticket and they refunded me without a word.

It was setup as a PayPal subscription but visualwebtechnologies still took money out. Opened up a ticket asking for a refund and they said too bad. And closed my hosting account too.

I've had similar PayPal based lifetime hosting subscriptions with other hosts and was never charged.

I see. Bad attitude from them.

Saragoldfarb · January 20

@buzzyLET said:

@lazyskillz said:

@NotFoundException said:

@lazyskillz said:

@buzzyLET said:

@barbaros said:
It seems @visualwebtechnologies won't bother responding to this thread while they keep commenting on other threads.

I noticed that too, i did get them to reply in the other thread though here:

https://lowendtalk.com/discussion/comment/4717902#Comment_4717902

@lazyskillz What do you think of this response?

It's not accurate. I didn't purchase a tri-annual plan. I have the email receipt from my order in 2022 and it says "Black Friday 2022 - Reseller spro lifetime".

Then I was billed in 2025. I didn't expect that, so I asked for a refund. What they did was deny my refund and close my hosting account without warning.

I have proof for anyone who wants to see. If any official LET admins want to provide a place for me to upload them, I'm willing.

Huh, you can just use https://imgbb.com/ or any other place for images. You don't need an admin for that. It's always best to include proof, otherwise you won't get taken very seriously.

Agreed, but I don't want my personal information posted in public.

I think mods can also verify this stuff privately?

I would be willing to verify. Just send me a dm. They don't strike me as one trying to pull a fast one but you know...

I expect it's just a communication problem... Nevertheless, happy to help.

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