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Comments
Non-promo
a few more TBs of capacity is on-site waiting for install already - ETA is 1.5 weeks from now.
So are you visiting SG and should we have a coffee
I can also help on installing it but cant guarantee it doesnt end up having slightly less RAM in the final build
Suddenly booking tickets to Singapore.
Good morning! This post from 2024 has resurfaced.
I get the sentiment that every provider has outages, but jumping straight from 'any provider can fail' to 'I would trust them' feels a bit premature. For customers actively dealing with the impact, trust can't just be granted on good faith—it really comes down to the concrete improvements they actually deliver.
@onidel
while I’m very much appreciated all the good words and trust some of you have for us, I also do not have any issues with (constructive) criticisms and it is completely fair and understandble if questions started to raise about service quality after such an incident like this.
we always standby our products, and when things go wrong, we will look into it, take nessessary actions and then keep delivering. simple as that.
if smart hands can't do a good job
Sure. But a good provider is one that can take the heat and bounce back from it. And again I’ve used their services and I can vouch for it. I’ll state the reality pretty clearly, again. Anyone can make mistakes and any company can have a major incident.
End of the day we’re all human.
If I throw this rock over the Tasman will you catch it?