Colocrossing host has been terminated and the service has been shut down.

lonea

@Freek said: My 'mission critical' data once every 6 months.

Then these "mission critical" data aren't that mission critical if you can accept a 6 month lapse.

Freek

@lonea said:

@Freek said: My 'mission critical' data once every 6 months.

Then these "mission critical" data aren't that mission critical if you can accept a 6 month lapse.

Thanks for your feedback

lonea

@Freek said: Thanks for your feedback

You are welcome

yoursunny

@jbiloh said:
Hi Guys,

On Tuesday the Buffalo datacenter had a couple AC units (we have 21 at the Buffalo facility) experience a fault for a few hours. This caused one small area of the datacenter to get warm. As a result a small amount of very old servers are having technical problems.

The $99 annual sale from November 2023 was for old server inventory (10+ years old). When these servers break we are decommissioning them rather than trying to fix them by buying other used and old motherboards on ebay to replace.

To the couple folks impacted by the broken servers we are offering credits equal to what was paid in full ($99) back in November 2023 (meaning you are getting the last 7 months of hosting fully for free) and offering a better replacement product, at the same cost, on our bare metal cloud.

Seems like a pretty fair outcome to me.

Did you forget to switch accounts before posting this?

Freek

@jbiloh said:
The $99 annual sale from November 2023 was for old server inventory (10+ years old). When these servers break we are decommissioning them rather than trying to fix them by buying other used and old motherboards on ebay to replace.

Was this information known/presented to the customer before ordering this annual sale package? Will you send the defective server to the customer on request?