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pacificrack.com Important Notice: Closure of Hosting Services
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pacificrack.com Important Notice: Closure of Hosting Services

ssivpssivp Member

We are reaching out to you today with some important news regarding our hosting services.

After careful consideration and evaluation of our business operations, we regret to inform you that we will be shutting down our hosting services effective March 4th, 2024. This decision was not made lightly, but we believe it is the most appropriate course of action at this time.

What you need to know:

1.) Service Termination Date: Our hosting services will officially cease on March 4th, 2024. Please make sure to back up any data or files you have hosted with us before this date.

2.) Find a New Hosting Provider: We recommend that you find a new hosting provider as soon as possible.

3.) If you need an alternative solution, an option would be to reach out to Digital Servers.

4.)If you are interested in exploring options with this organization, please visit their website at digitalservers.net.

5.)Create a login to view pricing and configurations options for VPS’s and dedicated servers.

We apologize for any inconvenience this may cause and thank you for your understanding and cooperation during this transition period. We sincerely appreciate your business and support over the years. Sincerely, PacificRack

https://pacificrack.com/portal/closure.html

«13

Comments

  • LeviLevi Member

    Was it unexpected?

  • liangzai must be sad.

  • MannDudeMannDude Host Rep, Veteran
    edited March 2

    @ssivp said: March 4th, 2024.

    Today is March the 2nd...

    I guess some notice is better than no notice. Still, shit.

    Are they just re-branding to Digital Servers?

  • cgs3238cgs3238 Member

    @MannDude said: Are they just re-branding to Digital Servers?

    I think so. Excellent solution.

  • h2oh2o Member

    Finally deadpooled.🎉


    Congratulations!
    おめでとう
    可喜可贺

  • HostSlickHostSlick Member, Patron Provider
    edited March 2

    @kheng86 said:
    Pacifi crack

    Good stuff or Bad?

    Thanked by 1LeifurGunnarsson
  • cgs3238cgs3238 Member

    @HostSlick said:

    @kheng86 said:
    Pacifi crack

    Good stuff or Bad?

    The Top Bad Provider of past recent years.

  • nullnullnullnull Member
    edited March 2

    Does it have any affiliation with QuadraNet ? -- There is indeed indication in early pp receipt.

    So, simple termination and no refund ? -- Maybe someone helps tag QN representative here.

  • RapToNRapToN Member, Host Rep

    Is their financial situation so extremely bad or are there really so many owners who can simply leave their customers hanging without a guilty conscience?
    I've often asked myself this, but in the last year there has been an increase in closures that were only announced (IF announced) a few days in advance.

    @MannDude said:

    @ssivp said: March 4th, 2024.

    Today is March the 2nd...

    I guess some notice is better than no notice. Still, shit.

    Unfortunately, that's not much better then no notice :(
    If this concerned a company whose IT I look after, I wouldn't know how I could manage to migrate the infrastructure so quickly. I therefore hope that pacificrack only has private customers.

    @MannDude said:
    Are they just re-branding to Digital Servers?

    If the operators continue to be involved in hosting, it only makes the situation even more brazen to terminate the existing brand practically without notice.

  • emghemgh Member
    edited March 2

    @RapToN You couldn’t migrate the critical infra of your clients in two days?

    Don’t get me wrong, their ”warning” two days prior is a joke. Vacations may have to be cancelled, sleep may be impacted etc, but I mean, what if a RAID array crashes on the hypervisor hosting that same client right this second? They’re not back for a few days?

    This is why I love Docker. Click clack, boom.

  • xvpsxvps Member

    @ssivp said:
    2.) Find a New Hosting Provider: We recommend that you find a new hosting provider as soon as possible.

    3.) If you need an alternative solution, an option would be to reach out to Digital Servers.

    They recommend a "provider" who only has register and login pages. There is no information about who they are.

    TOS links redirect to the register page.

    :D

    Thanked by 1totally_not_banned
  • jsgjsg Member, Resident Benchmarker

    @ssivp said:
    3.) If you need an alternative solution, an option would be to reach out to Digital Servers.

    Thank you for basically making us know that "Digital Servers" should be avoided.

    4.)If you are interested in exploring options with this organization, please visit their website at [site].

    (anonymization mine)

    Thanks, NO.

    5.)Create a login to view pricing and configurations options for VPS’s and dedicated servers.

    To play another round of lottery? Certainly not.

    We apologize for any inconvenience this may cause

    What are you talking about? "Inconvenience"? Hey, you had the generosity to give us 2 days (if we are lucky).

    and thank you for your understanding and cooperation during this transition period.

    "transition period" - haha, weird humour but humour nevertheless. Very funny.

    We sincerely appreciate your business and support over the years.

    I do not doubt that for a second.

    Sincerely

    That however I do doubt. Strongly. Or maybe "fuck you all, you've got 2 days" is your understanding of "sincere".


    All

    Does anyone know the full real name(s) of those guys, so we can be sure to avoid any company or operation they are involved in? If yes, please tell us here!

  • RapToNRapToN Member, Host Rep
    edited March 2

    @emgh said:
    @RapToN You couldn’t migrate the critical infra of your clients in two days?

    Don’t get me wrong, their ”warning” two days prior is a joke. Vacations may have to be cancelled, sleep may be impacted etc, but I mean, what if a RAID array crashes on the hypervisor hosting that same client right this second? They’re not back for a few days?

    This is why I love Docker. Click clack, boom.

    As I also have plans and a family, this would probably be tight and would certainly lead to a temporary outage of services.
    Most companies are not just a handful of servers (at least most of the ones I work with), but a larger environment.

    I also love Docker and have been fighting to introduce it at companies since around 2019, but so far these are individual applications that I have been able to migrate to Docker.
    And of course there are external disaster recovery plans for every customer, but having to fall back on them due to a business shutdown would be a joke.

    Fortunately, there has not yet been such a case for my customers, as they naturally tend to rely on larger providers such as AWS or Azure. Nevertheless, I find it sad that smaller providers consider such a short-frozen announcement acceptable because it harms the reputation of all other smaller hosters.

    Thanked by 2Calin emgh
  • Would be happy to take over your clients for free

  • xvpsxvps Member
    edited March 2

    @jsg said:
    Does anyone know the full real name(s) of those guys, so we can be sure to avoid any company or operation they are involved in? If yes, please tell us here!

    PacificRack isn't a company. It's a brand of Quadranet Enterprises LLC.

    They have removed the connection for pacificrack.com recently. The website footer text December 19, 2023:

    Copyright © 2020 PacificRack, a QuadraNet Enterprises, LLC brand. All Rights Reserved.

    Source: https://web.archive.org/web/20231219081402/https://pacificrack.com/

    If you check online tools, you can find Quadranet Enterprises LLC registered in LA, but I couldn't find a PacificRack company registration.

    I guess Quadranet is just dumping their PacificRack customers this way in an attempt to avoid further costs.

    If you have lost money you could go after Quadranet.

    You can find the names of the cunts on their website:
    https://quadranet.com/leadership/

  • jordijordi Member, Patron Provider

    @xvps said:

    @jsg said:
    Does anyone know the full real name(s) of those guys, so we can be sure to avoid any company or operation they are involved in? If yes, please tell us here!

    PacificRack isn't a company. It's a brand of Quadranet Enterprises LLC.

    They have removed the connection for pacificrack.com recently. The website footer text December 19, 2023:

    Copyright © 2020 PacificRack, a QuadraNet Enterprises, LLC brand. All Rights Reserved.

    Source: https://web.archive.org/web/20231219081402/https://pacificrack.com/

    If you check online tools, you can find Quadranet Enterprises LLC registered in LA, but I couldn't find a PacificRack company registration.

    I guess Quadranet is just dumping their PacificRack customers this way in an attempt to avoid further costs.

    If you have lost money you could go after Quadranet.

    You can find the names of the cunts on their website:
    https://quadranet.com/leadership/

    They still keep it on their website.

    Copyright © 2020 PacificRack, a QuadraNet Enterprises, LLC brand. All Rights Reserved.

    https://pacificrack.com/dedicated-server.html
    https://pacificrack.com/about.html
    https://pacificrack.com/hybrid-server.html

  • xvpsxvps Member
    edited March 2

    @jordi said:

    @xvps said:

    @jsg said:
    Does anyone know the full real name(s) of those guys, so we can be sure to avoid any company or operation they are involved in? If yes, please tell us here!

    PacificRack isn't a company. It's a brand of Quadranet Enterprises LLC.

    They have removed the connection for pacificrack.com recently. The website footer text December 19, 2023:

    Copyright © 2020 PacificRack, a QuadraNet Enterprises, LLC brand. All Rights Reserved.

    Source: https://web.archive.org/web/20231219081402/https://pacificrack.com/

    If you check online tools, you can find Quadranet Enterprises LLC registered in LA, but I couldn't find a PacificRack company registration.

    I guess Quadranet is just dumping their PacificRack customers this way in an attempt to avoid further costs.

    If you have lost money you could go after Quadranet.

    You can find the names of the cunts on their website:
    https://quadranet.com/leadership/

    They still keep it on their website.

    Copyright © 2020 PacificRack, a QuadraNet Enterprises, LLC brand. All Rights Reserved.

    https://pacificrack.com/dedicated-server.html
    https://pacificrack.com/about.html
    https://pacificrack.com/hybrid-server.html

    Their frontpage redirect to https://pacificrack.com/portal/closure.html

    And the menu doesn't work.

    But congrats on finding pages that aren't redirected.

    (edited)

  • tommyluotommyluo Member

    They are still doing prompotion in Jan this year.From 2021,there is news about closure/runaway and finally it closed down.
    I just have one vps 3 years promotion plan total USD45,used next to 2 years.

  • MannDudeMannDude Host Rep, Veteran

    So Quadranet couldn't keep their house brand alive or give more than two days notice to impacted customers? Sheesh.

  • JabJabJabJab Member

    MannDude said:
    So Quadranet couldn't keep their house brand alive or give more than two days notice to impacted customers? Sheesh.

    Good job @John_M

  • raindog308raindog308 Administrator, Veteran

    image

    Thanked by 1Ganonk
  • @MannDude said:
    So Quadranet couldn't keep their house brand alive or give more than two days notice to impacted customers? Sheesh.

    Wonder what this means for QN as a whole?

  • DooDoo Member

    Some keywords: Alpharacks-Quadranet Incident, Pacificrack :D

    Thanked by 1Gravely
  • SmilenceSmilence Member
    edited March 2

    Better than limeware..It didn't give any notice before..

  • adnsadns Member

    Serious provider with a Copyright 2020 footer... It is hard to automate to change it in a new year...

  • kevindskevinds Member, LIR
    edited March 3

    @adns said:
    Serious provider with a Copyright 2020 footer... It is hard to automate to change it in a new year...

    This really doesn't matter to me.. I look at it as the last time the site/document had a major change. I'd prefer that over just displaying the year on the server.. Not that the Copyright year does much anyways.

    Thanked by 1jsg
  • JasonMJasonM Member

    @MannDude said: So Quadranet couldn't keep their house brand alive or give more than two days notice to impacted customers? Sheesh.

    at the minimum they would have allowed to migrate to Quadranet for their customers.

  • xvpsxvps Member

    @tommyluo said:
    They are still doing prompotion in Jan this year.From 2021,there is news about closure/runaway and finally it closed down.
    I just have one vps 3 years promotion plan total USD45,used next to 2 years.

    Did they give you a refund or offer any alternatives?

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