Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links


Categories

In this Discussion

› › OVHcloud Black Friday ★ Dedi Servers from $19/m ★ VPS from $4.14/m ★ $200 Public Cloud Free Credits - Page 4
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

OVHcloud Black Friday ★ Dedi Servers from $19/m ★ VPS from $4.14/m ★ $200 Public Cloud Free Credits

124»

Comments

  • C0mpassC0mpass Member
    edited December 2022

    Is the KS-LE-1 supposed to be ECC? On my invoice under the setup section it says:

    32GB DDR3 ECC 1333MHz

    But, dmidecode --type 16 says "Error Correction Type: None"

  • Sanjue007Sanjue007 Member

    @C0mpass said:
    Is the KS-LE-1 supposed to be ECC? On my invoice under the setup section it says:

    32GB DDR3 ECC 1333MHz

    But, dmidecode --type 16 says "Error Correction Type: None"

    check it's width 64 Bit or 72 bit.

  • LightBladeLightBlade Member

    @LightBlade said:
    Checking your order
    An additional processing time is required. It is usually around 48 hours. Our customer support team may contact you.

    Well look like they need more time? @OVH_APAC

    Wow .. that's was surprising me ... after 1 week of no information about my order, I get a reply about my ticket 2 days ago, they say will contact me again, but now my account is gone?



    @OVH_APAC @ninzo59

  • Sanjue007Sanjue007 Member

    @LightBlade said:

    @LightBlade said:
    Checking your order
    An additional processing time is required. It is usually around 48 hours. Our customer support team may contact you.

    Well look like they need more time? @OVH_APAC

    Wow .. that's was surprising me ... after 1 week of no information about my order, I get a reply about my ticket 2 days ago, they say will contact me again, but now my account is gone?



    @OVH_APAC @ninzo59

    I saw same happened to most people including you and me. Account got disappeared without informing.for no reason

  • add_iTadd_iT Member

    OVH account panel still make me confuse until now

    Cannot login to other region but sometimes redirrect to another as well

    Better to just make one simple panel only and don't split between region just one global

  • plumbergplumberg Veteran

    I think all confusion on logins or account removed...

    I feel if you do a login with your ovh customer ID you should see your services.

    Account is still there somewhere. Just not organized after the whole eco branding

  • LightBladeLightBlade Member

    @Sanjue007 said:

    @LightBlade said:

    @LightBlade said:
    Checking your order
    An additional processing time is required. It is usually around 48 hours. Our customer support team may contact you.

    Well look like they need more time? @OVH_APAC

    Wow .. that's was surprising me ... after 1 week of no information about my order, I get a reply about my ticket 2 days ago, they say will contact me again, but now my account is gone?



    @OVH_APAC @ninzo59

    I saw same happened to most people including you and me. Account got disappeared without informing.for no reason

    sounds like a scam

  • DanSummerDanSummer Member

    @LightBlade said:

    @Sanjue007 said:

    @LightBlade said:

    @LightBlade said:
    Checking your order
    An additional processing time is required. It is usually around 48 hours. Our customer support team may contact you.

    Well look like they need more time? @OVH_APAC

    Wow .. that's was surprising me ... after 1 week of no information about my order, I get a reply about my ticket 2 days ago, they say will contact me again, but now my account is gone?



    @OVH_APAC @ninzo59

    I saw same happened to most people including you and me. Account got disappeared without informing.for no reason

    sounds like a scam

    Not sure why everything is a scam to you guys. What would they gain by disappearing your old account? You proberbly are using the wrong login info (it happened to me on KS).

  • OVH_APACOVH_APAC Member, Patron Provider

    @C0mpass said:
    Is the KS-LE-1 supposed to be ECC? On my invoice under the setup section it says:

    32GB DDR3 ECC 1333MHz

    But, dmidecode --type 16 says "Error Correction Type: None"

    @LightBlade said:
    @Sanjue007 said:

    @LightBlade said:

    @LightBlade said:
    Checking your order
    An additional processing time is required. It is usually around 48 hours. Our customer support team may contact you.

    Well look like they need more time? @OVH_APAC

    Wow .. that's was surprising me ... after 1 week of no information about my order, I get a reply about my ticket 2 days ago, they say will contact me again, but now my account is gone?



    @OVH_APAC @ninzo59

    I saw same happened to most people including you and me. Account got disappeared without informing.for no reason

    sounds like a scam

    Hello @LightBlade , I understand your account has been cancelled due to a lack of information on your account and your original order will be refunded.
    I suggest you to re-create a new account with all the required details at https://www.ovhcloud.com/asia/ and create a new order.
    The same server is still available and you may still benefit form the free setup fee until dec 13th.
    Hope this clarifies

  • Sanjue007Sanjue007 Member

    @OVH_APAC said:

    @C0mpass said:
    Is the KS-LE-1 supposed to be ECC? On my invoice under the setup section it says:

    32GB DDR3 ECC 1333MHz

    But, dmidecode --type 16 says "Error Correction Type: None"

    @LightBlade said:
    @Sanjue007 said:

    @LightBlade said:

    @LightBlade said:
    Checking your order
    An additional processing time is required. It is usually around 48 hours. Our customer support team may contact you.

    Well look like they need more time? @OVH_APAC

    Wow .. that's was surprising me ... after 1 week of no information about my order, I get a reply about my ticket 2 days ago, they say will contact me again, but now my account is gone?



    @OVH_APAC @ninzo59

    I saw same happened to most people including you and me. Account got disappeared without informing.for no reason

    sounds like a scam

    Hello @LightBlade , I understand your account has been cancelled due to a lack of information on your account and your original order will be refunded.
    I suggest you to re-create a new account with all the required details at https://www.ovhcloud.com/asia/ and create a new order.
    The same server is still available and you may still benefit form the free setup fee until dec 13th.
    Hope this clarifies

    KS-LE 1 is OOS though. :|

  • LightBladeLightBlade Member

    @OVH_APAC said:

    @C0mpass said:
    Is the KS-LE-1 supposed to be ECC? On my invoice under the setup section it says:

    32GB DDR3 ECC 1333MHz

    But, dmidecode --type 16 says "Error Correction Type: None"

    @LightBlade said:
    @Sanjue007 said:

    @LightBlade said:

    @LightBlade said:
    Checking your order
    An additional processing time is required. It is usually around 48 hours. Our customer support team may contact you.

    Well look like they need more time? @OVH_APAC

    Wow .. that's was surprising me ... after 1 week of no information about my order, I get a reply about my ticket 2 days ago, they say will contact me again, but now my account is gone?



    @OVH_APAC @ninzo59

    I saw same happened to most people including you and me. Account got disappeared without informing.for no reason

    sounds like a scam

    Hello @LightBlade , I understand your account has been cancelled due to a lack of information on your account and your original order will be refunded.
    I suggest you to re-create a new account with all the required details at https://www.ovhcloud.com/asia/ and create a new order.
    The same server is still available and you may still benefit form the free setup fee until dec 13th.
    Hope this clarifies

    Thank you for the clarifies.

    Can you also inform me when the refund will be done?

  • stonedstoned Member

    After they asked me for screenshots of where it says ECC, they provided me with an ECC board and memory, and then they removed the ECC bit even from the OVH panel page.

    It's still listed as ECC on LET OVH post.

    Thanked by 1TODO
  • LightBladeLightBlade Member

    @LightBlade said:

    @OVH_APAC said:

    @C0mpass said:
    Is the KS-LE-1 supposed to be ECC? On my invoice under the setup section it says:

    32GB DDR3 ECC 1333MHz

    But, dmidecode --type 16 says "Error Correction Type: None"

    @LightBlade said:
    @Sanjue007 said:

    @LightBlade said:

    @LightBlade said:
    Checking your order
    An additional processing time is required. It is usually around 48 hours. Our customer support team may contact you.

    Well look like they need more time? @OVH_APAC

    Wow .. that's was surprising me ... after 1 week of no information about my order, I get a reply about my ticket 2 days ago, they say will contact me again, but now my account is gone?



    @OVH_APAC @ninzo59

    I saw same happened to most people including you and me. Account got disappeared without informing.for no reason

    sounds like a scam

    Hello @LightBlade , I understand your account has been cancelled due to a lack of information on your account and your original order will be refunded.
    I suggest you to re-create a new account with all the required details at https://www.ovhcloud.com/asia/ and create a new order.
    The same server is still available and you may still benefit form the free setup fee until dec 13th.
    Hope this clarifies

    Thank you for the clarifies.

    Can you also inform me when the refund will be done?

    got my refund yesterday. cool. case closed.

  • alexj1982alexj1982 Member

    Hello,

    has anyone tried to extend the KS-LE1.
    I have some storage backup options.
    What does mean "only applicable for 12 times" ?
    Support hasn't responded yet.

  • danielcardosoptdanielcardosopt Member

    @alexj1982 said:
    Hello,

    has anyone tried to extend the KS-LE1.
    I have some storage backup options.
    What does mean "only applicable for 12 times" ?
    Support hasn't responded yet.

    Hi @alexj1982,

    I already renewed my monthly service with OVH. And I see no backup option (maybe because it's monthly)?
    The "only applicable for 12 times" should be an error according to @OVH_APAC.

    @OVH_APAC said:
    I'm checking internally why this sentence appears on your invoice as this could be misleading indeed.

    But I'm still waiting for more information too.

  • jon617jon617 Veteran

    @OVH_APAC said: Price on Baremetal Servers are valid for as long as you keep your server. I'm checking internally why this sentence appears on your invoice as this could be misleading indeed.

    Heard anything about this?

  • kalimov622kalimov622 Member

    @jon617 said:

    @OVH_APAC said: Price on Baremetal Servers are valid for as long as you keep your server. I'm checking internally why this sentence appears on your invoice as this could be misleading indeed.

    Heard anything about this?

    Have in mind that prices have been increased on their old products recently, so there's no guarantee they won't do it again in the future.

Sign In or Register to comment.