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can't even mount isos
Hi @henix I see your ticket is at the support team pending feedback from your side:
( New Server Activated ....
Please check server and let us know if you have any questions).
Please update the ticket with the details on the error you get! I already asked them to look into that now for you!
Is that seattle? I thought the promotion is for toronto?
210ms to jakarta from seattle is terrible. misaka gets 140ms.
Order is stuck. Please check and update.
Ticket Created #231010
448026 invoice.$10 credit for me thx...
and please provision server for me.
Sure, @amaalex, the support team just replied to your ticket, pleasecheck for the update!
448026 invoice.$10 credit for me thx...
and please provision server for me.
coould you help my order?
@ldzjzy sure, I'm asking the support looking into the order right now, they will update you in a few!
and $10?
why they give me an /30 ip and 1T drive,My server should be /27 with 2X500G HDD.I need do software raid0
I'm checking with the sales department and will update you in a few.
Checking with the support and will get back to you.
You will get your /27 later. I got mine in about 4 to 5 hours
Can i get my $10 too? @abeerm
We updated your ticket, the billing department will contact you in a few.
The $10 promotion is over, all have been claimed according to support.
Also - here's the pricing on disk upgrades.
Copy/Pasta from the support ticket:
We can offer following disk upgrade options:
240GB SSD - $10 Monthly
500GB SSD - $20 Monthly
1TB SSD - $30 Monthly
2TB SSD - $50 Monthly
We will have to charge a $99 One-time Setup fee for any upgrades on Toronto servers.
Could you see my ticket about the raid0 ip speed
Sure, will do! @ldzjzy what is the ticket# ?
231009
@ldzjzy please check your ticket for updates, there are a few questions pending your answer.
I answered them.If they still can not understand or let me confirm reinstall is.Please refund for me directly.I am very tired sir.
Does not compute.
You're definitely the problem.
Refund for sanity.
@abeerm
$10 credit for me thx
Ticket Created #231058
Invoice #448038 Paid
I see your ticket and the request, the support will get back to you shortly!
still no one help my ticket.
Can I get you skype
that pricing is rough, let alone the setup fee. Oh well, seemed too good to be true anyways. Maybe next promo will be better.
Ticket Created #230929
I need a refund, please process it because the experience was terrible.
In the beginning, it was the server that was delivered, and IPMI private VPN could not log in.
Then ipmi can't log in again
Finally the server fails to start
I'm running out of patience so please help me with the refund, thank you.
Mee too.
Ticket Created #231075
I'm sure @JohnSH and his team will get you taken care of to your satisfaction.