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Copying files from Pulsemedia having issues
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Copying files from Pulsemedia having issues

weir1weir1 Member

Hey guyz,
I am trying to copy files from pulsemedia but having error 530
both with http & ftp

I am using rclone to copy files

I have opened ticket with them but need solution quickly

«13

Comments

  • raindog308raindog308 Administrator

    I'm copying ~20GB from PulsedMedia over SFTP as I type this. Running great.

    I'm just using FileZilla on my desktop. Have you tried something other than rclone to narrow down the issue?

  • yoursunnyyoursunny Member, IPv6 Advocate

    The user lighttpd instance has various speed limits.
    I typically run an rclone serve http instance in my PM account, and then use that as HTTP remote from rclone client.

    Thanked by 1dystopia
  • weir1weir1 Member

    @raindog308 said:
    I'm copying ~20GB from PulsedMedia over SFTP as I type this. Running great.

    I'm just using FileZilla on my desktop. Have you tried something other than rclone to narrow down the issue?

    I can easily download files to my PC but having issues with copying files from PM to another server

    @yoursunny said:
    The user lighttpd instance has various speed limits.
    I typically run an rclone serve http instance in my PM account, and then use that as HTTP remote from rclone client.

    I tried this but its just blank...no error no thing

    what i am doing wrong

  • weir1weir1 Member

    even rsync having issues

    rsync: [Receiver] write error: Broken pipe (32)

    rsync have same version both side even protocol number same

  • JamphJamph Member

    In the pass when this happened to me this helped --obscure and --no-obscure (can't remember which one I used, I've included the link below).

    https://forum.rclone.org/t/login-authentication-failed-password-generated-using-rclone-config-create/20766

    If this doesn't work is your config correct? If you have your config on a different server /device you could anyways just copy it across to replace the one on PM.

  • weir1weir1 Member

    @Jamph said:
    In the pass when this happened to me this helped --obscure and --no-obscure (can't remember which one I used, I've included the link below).

    https://forum.rclone.org/t/login-authentication-failed-password-generated-using-rclone-config-create/20766

    If this doesn't work is your config correct? If you have your config on a different server /device you could anyways just copy it across to replace the one on PM.

    Yeah my config is correct infact it shows all files but not copying because of absurd 530 error...what most absurd is still no reply to my ticket from pulsemedia

  • weir1weir1 Member

    @PulsedMedia will you please be kind enough & to reply to my ticket or just post the answer here...it will be much helpful

  • PulsedMediaPulsedMedia Member, Patron Provider

    Sorry have no idea what you could be facing, too little information posted here.

    Ticket ought to be replied anyways -- but if information is as scarce as here ticket can't help you much either.

  • weir1weir1 Member
    edited August 24

    @PulsedMedia said:
    Sorry have no idea what you could be facing, too little information posted here.

    Ticket ought to be replied anyways -- but if information is as scarce as here ticket can't help you much either.

    I got reply to my ticket after 4 days...& reply to this thread after 3 days

    whatever

    I am trying to take backup of my files with rclone or rsync & everytime I am getting error of 503

    failed to readDir: HTTP Error: 503 Service Temporarily Unavailable

  • emghemgh Member

    @weir1 said:

    @PulsedMedia said:
    Sorry have no idea what you could be facing, too little information posted here.

    Ticket ought to be replied anyways -- but if information is as scarce as here ticket can't help you much either.

    I got reply to my ticket after 4 days...& reply to this thread after 3 days

    whatever

    I am trying to take backup of my files with rclone or rsync & everytime I am getting error of 503

    failed to readDir: HTTP Error: 503 Service Temporarily Unavailable

    I sense that maybe @PulsedMedia would be kind enough to login to your box and check if they find something obviously wrong, obviously the service isn't managed so they have no obligation to, but maybe if you're lucky they can spend 5-10 minutes to see if there's something wrong.

    I think that might solve it faster, and result in them spending less time on this then going back and forth with you for more details.

    Suggest that.

    Thanked by 1weir1
  • weir1weir1 Member

    @emgh said:

    @weir1 said:

    @PulsedMedia said:
    Sorry have no idea what you could be facing, too little information posted here.

    Ticket ought to be replied anyways -- but if information is as scarce as here ticket can't help you much either.

    I got reply to my ticket after 4 days...& reply to this thread after 3 days

    whatever

    I am trying to take backup of my files with rclone or rsync & everytime I am getting error of 503

    failed to readDir: HTTP Error: 503 Service Temporarily Unavailable

    I sense that maybe @PulsedMedia would be kind enough to login to your box and check if they find something obviously wrong, obviously the service isn't managed so they have no obligation to, but maybe if you're lucky they can spend 5-10 minutes to see if there's something wrong.

    I think that might solve it faster, and result in them spending less time on this then going back and forth with you for more details.

    Suggest that.

    I dont have problem with that...I shared screenshot with them...I just hope they reply fast here or ticket ...whatever just resolved this faster

  • emghemgh Member

    @weir1 said:

    @emgh said:

    @weir1 said:

    @PulsedMedia said:
    Sorry have no idea what you could be facing, too little information posted here.

    Ticket ought to be replied anyways -- but if information is as scarce as here ticket can't help you much either.

    I got reply to my ticket after 4 days...& reply to this thread after 3 days

    whatever

    I am trying to take backup of my files with rclone or rsync & everytime I am getting error of 503

    failed to readDir: HTTP Error: 503 Service Temporarily Unavailable

    I sense that maybe @PulsedMedia would be kind enough to login to your box and check if they find something obviously wrong, obviously the service isn't managed so they have no obligation to, but maybe if you're lucky they can spend 5-10 minutes to see if there's something wrong.

    I think that might solve it faster, and result in them spending less time on this then going back and forth with you for more details.

    Suggest that.

    I dont have problem with that...I shared screenshot with them...I just hope they reply fast here or ticket ...whatever just resolved this faster

    Yeah, probably they'll need a lot more though, certain logs etc, therefore I think this will drag on if they don't just check the basics themselves. Update the ticket with details to the box and make it clear that you don't expect them to fix it but that you'd be very thankful if they had a quick look themselves.

  • PulsedMediaPulsedMedia Member, Patron Provider

    If you are trying to use the regular HTTP interface (ie. http://YOUR_SERVER.pulsedmedia.com/user-USERNAME/) with something like IDM, yea you are guaranteed to get errors.

    There are limits because IDM is essentially a DOS tool, it will absolutely try to crash the server if it's allowed unlimited connections etc.

    So there are limits on how many connections can be open etc.

    If you are using rclone, well it's something probably in your config most likely.

    Regardless, vague http 503 error is simply not enough to solve your ticket. It sounds really like no one else tries to use the service like you are using to.

    For basic filetransfers, SFTP is the way. not direct http downloads.

    Sounds like you are using rclone tho from previous replies (are you?), if so how are you getting regular http 503 errors? If it's our standard, then you are trying to use rclone like IDM/generic http download manager? Can rclone even do that?

    Regardless, i am really sorry, but we are unable to help in all the possible ways to use the service, there just is not enough manpower for that -- especially with vague information. Every user uses things slightly differently and different ways, so everyone's setup is different and we are simply unable to provide support for every software and every possible configuration of every software out there. Sorry.

  • @weir1 said:

    @raindog308 said:
    I'm copying ~20GB from PulsedMedia over SFTP as I type this. Running great.

    I'm just using FileZilla on my desktop. Have you tried something other than rclone to narrow down the issue?

    I can easily download files to my PC but having issues with copying files from PM to another server

    That implies the problem isn't the PM server but your destination server or your command syntax.

    Given that you haven't provided details on what you want done, what Command you're entering and the response. You're making this so much more difficult than it should be.

    You could have just scp'd or ftp'd the files days ago by now.

  • weir1weir1 Member

    @PulsedMedia said:
    If you are trying to use the regular HTTP interface (ie. http://YOUR_SERVER.pulsedmedia.com/user-USERNAME/) with something like IDM, yea you are guaranteed to get errors.

    There are limits because IDM is essentially a DOS tool, it will absolutely try to crash the server if it's allowed unlimited connections etc.

    So there are limits on how many connections can be open etc.

    If you are using rclone, well it's something probably in your config most likely.

    Regardless, vague http 503 error is simply not enough to solve your ticket. It sounds really like no one else tries to use the service like you are using to.

    For basic filetransfers, SFTP is the way. not direct http downloads.

    Sounds like you are using rclone tho from previous replies (are you?), if so how are you getting regular http 503 errors? If it's our standard, then you are trying to use rclone like IDM/generic http download manager? Can rclone even do that?

    Regardless, i am really sorry, but we are unable to help in all the possible ways to use the service, there just is not enough manpower for that -- especially with vague information. Every user uses things slightly differently and different ways, so everyone's setup is different and we are simply unable to provide support for every software and every possible configuration of every software out there. Sorry.

    But why you guyz not replying to ticket...I have shared everything via screenshot

    i just need simple answer or direction...I just got one reply 3 days & i havent heard back since then

    I will post tonight everything here...since I am getting good support here instead of crappy ticket system

  • weir1weir1 Member

    @TimboJones said:

    @weir1 said:

    @raindog308 said:
    I'm copying ~20GB from PulsedMedia over SFTP as I type this. Running great.

    I'm just using FileZilla on my desktop. Have you tried something other than rclone to narrow down the issue?

    I can easily download files to my PC but having issues with copying files from PM to another server

    That implies the problem isn't the PM server but your destination server or your command syntax.

    Given that you haven't provided details on what you want done, what Command you're entering and the response. You're making this so much more difficult than it should be.

    You could have just scp'd or ftp'd the files days ago by now.

    I will post every details...its not 1st time I am doing this...just that my problem is very little but no proper response to my simple problem by pulsedmedia...tonight after office I will share every single detail here

  • PulsedMediaPulsedMedia Member, Patron Provider

    wow.

    We are not offering support to use the service on your behalf. I'll have you refunded shortly.

  • PulsedMediaPulsedMedia Member, Patron Provider
    edited August 26

    This person clearly expects us to provide one on one tutoring and using of his service on his behalf, or otherwise ..... well this thread.
    Seedbox is functional, and as you can see from the ticket log OP did not really give us any information to work with. Regardless, users still need to use their services themselves, and learn to use the applications available. OP is now free to move to a expensive provider who might be able to provide the kind of hand holding the OP needs.
    Here is the full ticket view, with private information censored.

    There was a screenshot which only contained some sort of listing of files with some HTTP 503 errors , no idea what application that was. Probably rclone, maybe. not sure. He never explicitly told us what it was. Regardless, no matter of public ruckus the OP wants to make, we are not here to use the service on his behalf, and we really cannot help if we are not given the proper information to help him.

    He has been given 3 days to clear out his data, and he has been fully refunded for the last month, giving him essentially several weeks of free service

    Here is the full ticket: https://imgur.com/a/vAmH7fB

  • @weir1 said:

    @TimboJones said:

    @weir1 said:

    @raindog308 said:
    I'm copying ~20GB from PulsedMedia over SFTP as I type this. Running great.

    I'm just using FileZilla on my desktop. Have you tried something other than rclone to narrow down the issue?

    I can easily download files to my PC but having issues with copying files from PM to another server

    That implies the problem isn't the PM server but your destination server or your command syntax.

    Given that you haven't provided details on what you want done, what Command you're entering and the response. You're making this so much more difficult than it should be.

    You could have just scp'd or ftp'd the files days ago by now.

    I will post every details...its not 1st time I am doing this...just that my problem is very little but no proper response to my simple problem by pulsedmedia...tonight after office I will share every single detail here

    This is out of scope for the provider and it's on you to troubleshoot.

    Frankly, your lack of details in the first ticket (and this thread) is atrocious and you're going to continue to have problems with all providers if you're going to be a dickhead.

    Tl;dr no sympathy for you, all the sympathy for PM.

    P.s. google the error message and what you're trying to do and figure it out yourself.

  • now i know what to do if i want an early refund 🫢

  • weir1weir1 Member

    @PulsedMedia said:
    This person clearly expects us to provide one on one tutoring and using of his service on his behalf, or otherwise ..... well this thread.
    Seedbox is functional, and as you can see from the ticket log OP did not really give us any information to work with. Regardless, users still need to use their services themselves, and learn to use the applications available. OP is now free to move to a expensive provider who might be able to provide the kind of hand holding the OP needs.
    Here is the full ticket view, with private information censored.

    There was a screenshot which only contained some sort of listing of files with some HTTP 503 errors , no idea what application that was. Probably rclone, maybe. not sure. He never explicitly told us what it was. Regardless, no matter of public ruckus the OP wants to make, we are not here to use the service on his behalf, and we really cannot help if we are not given the proper information to help him.

    He has been given 3 days to clear out his data, and he has been fully refunded for the last month, giving him essentially several weeks of free service

    Here is the full ticket: https://imgur.com/a/vAmH7fB

    Hey No need to get that much aggressive or I am not here to put your name in dark...I was pissed off because the timing of replying to simple ticket is more 72+ hours

  • weir1weir1 Member

    @TimboJones said:

    @weir1 said:

    @TimboJones said:

    @weir1 said:

    @raindog308 said:
    I'm copying ~20GB from PulsedMedia over SFTP as I type this. Running great.

    I'm just using FileZilla on my desktop. Have you tried something other than rclone to narrow down the issue?

    I can easily download files to my PC but having issues with copying files from PM to another server

    That implies the problem isn't the PM server but your destination server or your command syntax.

    Given that you haven't provided details on what you want done, what Command you're entering and the response. You're making this so much more difficult than it should be.

    You could have just scp'd or ftp'd the files days ago by now.

    I will post every details...its not 1st time I am doing this...just that my problem is very little but no proper response to my simple problem by pulsedmedia...tonight after office I will share every single detail here

    This is out of scope for the provider and it's on you to troubleshoot.

    Frankly, your lack of details in the first ticket (and this thread) is atrocious and you're going to continue to have problems with all providers if you're going to be a dickhead.

    Tl;dr no sympathy for you, all the sympathy for PM.

    P.s. google the error message and what you're trying to do and figure it out yourself.

    how can i post every detail here...I asked for community help since pulsedmedia not answering for simple ticket issue

  • weir1weir1 Member

    @cybertech said:
    now i know what to do if i want an early refund 🫢

    I never ask for refund but yeah whatever

  • weir1weir1 Member

    guys will anybody help me out here
    I am trying to cput my data from pulsedmedia via rclone
    & now I have been given 3 days to backup

    I have made config via rclone for transfer via ftp
    then I simply add this command

    rclone copy pm sync:/data /home/PM

    but having an error

    will anybody help...I am right now in hostile situation & have less time

  • JabJabJabJab Member

    User: Help, I can't backup my data via rclone.
    @PulsedMedia: Account terminated, you have 3 days to backup.

    ?!?!?!?!?!?!?!?!?!?!??!?!?

    also sharing (client) ticket content without permission?
    Wasn't you privacy-oriented host?

    Thanked by 2weir1 dahartigan
  • weir1weir1 Member

    @JabJab said:
    User: Help, I can't backup my data via rclone.
    @PulsedMedia: Account terminated, you have 3 days to backup.

    ?!?!?!?!?!?!?!?!?!?!??!?!?

    also sharing (client) ticket content without permission?
    Wasn't you privacy-oriented host?

    I am also shocked to see this kind of reaction...instead of helping he refunded though I never asked for it & taken a loads amount of time to reply

    Right now trying to get my data via WinSCP...I hope I will be able to back up all

  • yoursunnyyoursunny Member, IPv6 Advocate

    @weir1 said:
    rclone copy pm sync:/data /home/PM

    How did you setup the remote?

    Thanked by 1weir1
  • weir1weir1 Member

    @yoursunny said:

    @weir1 said:
    rclone copy pm sync:/data /home/PM

    How did you setup the remote?

    I use ftp via rclone in remote server
    used username password & all other settings to default

  • yoursunnyyoursunny Member, IPv6 Advocate

    Here's the way I do it.

    Within my PulsedMedia account, run:

    rclone serve http ./data --addr :88888
    

    On the client, setup HTTP remote with URL:

    http://0-000example.pulsedmedia.com:88888
    

    To list remote directories and copy a directory, run:

    rclone lsd pulsed:
    rclone -P --bwlimit 10M --checkers 2 --transfers 2 copy 'pulsed:directory' .
    

    In above commands,

    • substitute 88888 with a random port number between 1024 and 47999.
    • substitute 0-000example with the server hostname.
    Thanked by 2weir1 lala_th
  • weir1weir1 Member

    @yoursunny said:
    Here's the way I do it.

    Within my PulsedMedia account, run:

    rclone serve http ./data --addr :88888
    

    On the client, setup HTTP remote with URL:

    http://0-000example.pulsedmedia.com:88888
    

    To list remote directories and copy a directory, run:

    rclone lsd pulsed:
    rclone -P --bwlimit 10M --checkers 2 --transfers 2 copy 'pulsed:directory' .
    

    In above commands,

    • substitute 88888 with a random port number between 1024 and 47999.
    • substitute 0-000example with the server hostname.

    I am getting this error after running second command on remote server

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