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This happens every other May or June. Filing payments aren't automatic. We're registered under California as well and another entity in Delaware. It's not all set up under one roof anymore.
$80 tickets get ignored as much as the $8 a year ones when it comes to unprecedented times where support requests are not humanly possible to process. It's luckily only temporary.
Not yet, unfortunately.
Would you like us to stop cronjobs or recode our own billing system that doesn't do nonsensical things such as creating another invoice for pending services?
Nope , you paid too less money for them (so do I) (doge)
so handsome so dashing wow
Any Bench? :-)
yeah.....no.
no.
no bruh. not that way.
So we should really pay for the service that we can't even use due to instability of your forced migration?
You don't have to pay the renewal. If it's not yet set up, it'll either [A] be set up and due date automatically extended, or [B] refunded. The situation OP is in is very rare, and at this time mostly (mostly, not only) affecting customers who force selected Tokyo on the checkout page, as in it was marked as sold out and they went in and made it selectable and proceeded anyway. Once again, I must stress the "mostly" here, there are definitely maybe 10 others who selected it while it was still available, and very few in other locations.
As for paying after migration, you can always choose to cancel instead. In fact for those that are unhappy and paid 6 months or later (this is mostly a payment limitation) I'll see about working in a partial refund system.
With all this kind of posts @VirMach is probably dead inside
My VPS was not created from the beginning, the "Server Information" is empty.
I tried many times to find the cancel button, where the hell is it?
I know. Guilty as charged.
How can I cancel it? Where the hell is the cancel button?
Great, you have time to blabla here, and don't have time to handle the tickets.
They've never stopped "blabla"-ing here (or at least in their own thread) and obviously you're not the only one with an open and pending ticket.
Well at least you now know that they're not "dead"
Why not hiring more sysadmins to answer tickets?
One of my friends bought a storage vps from VirMach several months ago, and now it's still pending. I think ~$65/2year for a 1TB storage vps isn't much cheap.
luckily I did not renew my service hahaha
could you ask one of your friends where to find cheaper or same price for that in asia with latest processor and raid10, that will deliver now? i am looking for one.
Virmaaaaach, take me with you.
Eat a dick Virmach.
Not even letting me see the details page.
Just get a Vultr or DO VPS for production purpose and be done with it.
I've used Vultr VPS for my clients in the past. Never had to open any support ticket, infact I don't even know how their support system is.
Same for DO.
Vultr starts at $5/month.
Virmach regularly has $10-$15/year offers.
Even with the recent downtime, one would still come out ahead by doing 3 VPS in different geos with fallover?
@BlaZe Agreed.
I highly doubt @VirMach will take time to answer the trolls. Most people don't have time after a long days work. Have had virmach for runescape botting for quite awhile and have not had any issues. I've used DO for over 5 years with no issues as well.
Can confirm. I have been using a RackNerd special deal you hooked me up with for the last like ~2 years and it's been stable as a rock - and the two times I even had to reach out to support about something non-critical they were super helpful and got back to me pretty fast. At the price I'm paying I couldn't be happier, will definitely be renewing when it comes up in a few weeks.
Award for Most syllables in a last name for anyone I've ever known.
Thank You so much for working with RackNerd these last few years @ntlx and for sharing your positive experience with the community.
We look forward to working with you for more years to come 👊
don't you have "double bandwidth" to give out somewhere else?
Asia? I don't care about server location as we use Cloudflare with MinIO. If you want cheaper storage vps, I think Servarica may be better than this.
Have you used Servarica storage for production?
Can't help but to be responsive to the community, and maintain a brand that customers can rely on. As for double bandwidth - you know the drill, we show our love
From my experience, RackNerd usually responds to my ticket within 5min.